1. Sherif Yehia Elsaeed Abd El-Wahab
Beverly Hills, Sheikh Zayed, 6th of October, Giza, Egypt
Tel: +2038576301
Mobile: +2-01113358916
E-mail: Shiref.yahia@gmail.com
CAREER OBJECTIVE:
Seeking to fill a vacancy in a reputable organization where my academic background and experience can be enhanced
and to gain skillsfor my future study and work.
CAREER-RELATED EXPERIENCE:
Project Manager /Raya Integration
Roles and Responsibilities:
• Lead the scoping,planning,costestimating,and pricingof in-scopeprojects.
• Responsiblefor statement of work development and risk assessment,includingbutnot limited to
defininggoals and objectives,identifyingand documenting Clientrequirements, resource requirements,
project budget, project risks,and the translation of the Clients’business requirements accordingto ITIL
standards into specificdeliverables.
• Manage Clientacceptance of the solution and managingClientexpectations in line with the agreed
statement of work.
• Manage day-to-day relationship with clientand stakeholders and resolution of all issues
• Ensure projects arecompleted on-time, within budget, and within clientexpectations for quality and
functionality.
• Maintain and communicateproject status to all stakeholders in reports and status meetings.
• Identify sales opportunities;participatein pre-sales planning,projectpricing,bid review, and
presentation of sales proposals.Acquires incremental businesswithin the project through change control.
• Ensure proper set up of the engagement in PSA, ensuringconsultants and contractors arealways
current with their reported time. Produces project financial and status reports
• Ensure monthly billings,timely collection of revenue, and manage procurement and payment to
contractors.
• Plan,execute, and finalizeprojects accordingto strictdeadlines and within budget
• Acquiringresources and coordinatingtheefforts of team members and third-party contractors or
consultants in order to deliver projects accordingto plan
• Directand manage project development from beginning to end.
• Develop full-scaleprojectplans and associated communications documents.
• Liaisewith projectstakeholders on an ongoing basis.
• Draftand submitbudget proposals,and recommend subsequent budget changes where necessary.
Take over the Project from the opportunity phasealigningwith Sales team.
Build projectteam from resource pool.
Manage and control projectteam member expectations also arrangetheir schedules
Plan the projectactivities with all project team member and other stick holders
2. Monitor and Control all projectactivities duringall projectphases
Ensure projects are completed on-time, within budget, and within clientexpectations for quality and
functionality.
Manage Client acceptanceof the solution and managingClientexpectations in linewith the agreed
statement of work.
Ensure projects financial statements and billingstatus accordingtheproject plan.
Manage vendors and third parties.
Control project budget and time plan.
Recognize the required margin plus tryingto add on sales as much as possible
Manage resources to get products and services from our Vendors (cisco, Hp, Intel, cirix…etc.) to meet
customer targets
• Development &competence Operations Projects Manager at “Ericsson Egypt”,,CUNEA EP CS LND
ACADEMY OPS (Feb. 2014 to Aug. 2016 )
• Manage customer projects and secure that project goals,time and budget arein agreement with the
internal/external customer expectation.
• Supports the Customer Project Manager with specialistknowledge in the area of project planningand
scheduling
• Add on sales by mentoring for any needed services or product will make our system workingbetter
• Manage the contractors and suppliers with highly focus on the time frame and quality
To deliver the target required by minimum cost
• Help sales and sourcingcolleagues to gain opportunities after bravingthe customer to get another
services and others to enhance their team performance and enhance our revenue
• Project Planningfor the organization as expert on Ericsson recommended tool
• Drives the implementation and adherence of relevant tools and systems required to be used by the
Customer
• Monitor the processes we are working with itand work to change it for improvingto support our business
objectives
• Planning& organizing;Analyzing;Writing& Reporting; Deliveringresults & Meeting, Customer
expectations
• Manage the operational aspectof new ProductLaunch Trainingand new Dealer Launch Trainingfor the
CUNEA market
• Manage the day to day operations of the Academy and Hub Markets maintainingprocesses thatensure
the correct equipment and supplies to carry outtraining
Manage and co-ordinatewith the Sales team all the required from the customer CPMs to make sureto
enhance and keep customer satisfaction
• Ensure the system is updated (LCMS, Eridoc,Ericoll,SiteHandler / Erisite)
• Develop, implement and monitor current and new processes and policies to supportthe Academy and all
the trainingthathappens there as well as the trainingin-market.It is to facilitateand manage resources,
finances,suppliersfor the TrainingAcademy and relationships in Regional Offices
• Academy
- Manage runningof the day to day operations atthe Academy ensuringthe budget controlled
• Suppliers
- Liaisewith suppliers so thatbest valueand quality is gained &Coordinatewith PurchasingDepartment to
ensure all policiesand procedures arefollowed for suppliers
3. Projects Manager at “Ericsson Egypt”, / Department: Operations / Sub department: Managed Services (2007 to
Jan - 2014) EtisalatProject
• Ensure accurate and on time data delivery and service availability according to agreed Service level
agreement by followup and pushingto clear any pending action has to be taken On time
• Report all pending issues & reporting production problems according to problem management process
coveringanalyses & investigatingand solvingit
• Generate and report the number of solved SRs/TT and analyze the reasons of violation in order to take an
immediate action to maintain the SRS with in our SLA and reporting of the justification of violation
• Add on sales by mentoring for any needed services or product will make our system workingbetter
• Work on analyzingtherepetitive production incidents rootcause
• Participatingin review,and enhancement of operation processes with other cross –function departments
• Lead the team to achieve the required target for all assigned projects from the customer (Etisalat) Such as
(Acceptance, Installing expansions in on air sites, Security enhancement project, sites maintenance
project
• Distribute target plan on our site team leaders and record their due date to achieve our target required
plan
• Arrange meeting with each area team leaders to organize, review the ending results reached from each
team leaders area
• Review with the customer the achievements target and new plan for the new target
• Manage with Etisalatand team leaders to finalizethe landlord contractsignature
• Manage between construction dept. and team leaders to make sure the construction and installations will
done on the required target time
• Managingsites startingfromprimary stages until being on air,including"choosingsuitablesubcontractor,
• Ensure material and handling all problems that may occur during installation in different areas around
Cairo
• Responsible for leading the team with psychology motivations & making a plan for them to deliver our
targets
• Ensure Reporting & failing& Input data in data baseon site handlers & update on the system daily
Site Acquisition Team Leader at “Alandickco.(North Africa)”/ SAE Communication Infrastructuresolutions
1-Nokia Project: 2-Siemenes Project: 3-Alcatel Projects 5-Huawei: 5-Huawei: 6-Mobinil:6-CDMA (Code
Division MultipleAccess)(2006 Till 2007)
• Acquisition teamleader, locatethe candidate,makingthe survey and required reports
• Contact & follow up in daily bases with subcontractors for, getting different certificates, to release the
primary and final permit
• Release all the commercial and Accounts reports purchase orders and invoicing the client for done sites
every month
• realizereports reflecting the profiteach month
• Handlingthe Client to get their satisfied performance
• Realizethe monthly objectives and company target
• Having a Good Knowledge of site survey & understanding the work undertaken by the installer and
commissioners
• Managingsites starting from primary stages until being on air,including "choosing suitable subcontractor,
material and handlingall problems thatmay occur duringinstallation in differentareas all around Egypt
• Reporting & failing& Inputdata in data base(site handler system)
• The Excellent relationship with the site management team surveyors and directors and with other
department
• Vodafone Egypt / Business development (Sales & Marketing dep.) (2004 to 2006)
• Identify &services and promotions Plan
• Needs Initiate& manage Up sellingproducts
4. • Projects Design recommendations for products,policies systems and process improvements based on the
customer experience and feedback
• Analyses customers` problems communicated through the phone and that’s through a number of
advanced special computer applications
• Joined the validity project,which achieved wonderful results
• Ensure servicelevel agreements are met and maintained.
Communicate positively with all involved departments in order to facilitatecustomers receivingthe expected
distinguished service
EDUCATION
Bachelor of Business Administration
• Modern Academy for Computer Science and Management Technology (MAM) in Cairo, Egypt Date of
graduation:June 2004
• Major: Business Administration(accounting)
• Minor: Marketing
• Grade: Very Good
• “ProfessionalMarketing & Sales Management Diploma”, (BSD)(American University in Cairo 2006-2007)
CAREER RELATED ACADEMIC PROJECTS
• Attended a special Course in GSM (Global system For Mobile Communication) Course from Cairo University
Engineer
SPECIAL ERICSSON COURSES
• Ericsson leader ship corecurriculum(Ericsson LCC diploma )
• Ericsson Negotiation course
• Attended PMP Program
• Ericsson Prop-C course
LANGUAGE AND COMPUTER SKILLS
• Fluent in spoken and written English and Arabic
• Excellent knowledge of MS OfficeApplications:Word,Excel and PowerPoint
PERSONAL INFORMATION:
• Date of Birth: February, 23, 1982,Nationality:Egyptian
• Personal Skills:Ability to learn fast,WorkingUnder Pressure,FacingObstacles
• Very Good In DirectContact With Customer, Good Command of English Language
• Excellent communication skills,Customer Service oriented Team player
References Furnished Upon Request