Dressing & grooming.
Office Etiquettes & Code of conduct.
SALES AUTOMATION &
CRM & It’s Importance
Excel Tips & Tricks
Google Form Training
Basic Presentation Skill
Online Listing Portals ( Just Dial, India Mart & Google My
Social media Branding.
THE GAP IN SKILL
In Learning terms this means we need to
develop programs to fill the Gap
The reasons for not making the benchmark
Not enough resources
Poor staff skills
FIVE PRINCIPLES OF LMS
Participation: involve trainees, learn by doing
Repetition: repeat ideas & concepts to help people learn
Relevance: learn better when material is
meaningful and related
Transference: to real world using simulations
Feedback: ask for it and adjust Learning
methods to audience.
4) DESIGNING THE
5. Nature of
8. Criteria &
9. Criteria &
evaluating the 13
5) SELECTING INSTRUCTIONAL
NOTE: THIS IS THE MOST IMPORTANT STEP
On-the job-Learning (OJT)
learn while you’re working
Off -the job-Learning
In house, Learning or classroom
External, consultancies or attending external classes
Independent bodies, such as government talks
Distance learning, from books or notes
Video conferencing, same as classroom except teachers
and students are in different locations.
8) EVALUATING THE LEARNING
Three Levels of Evaluation
1. Immediate Feedback
Survey or interview directly after Learning
2. Post-Learning Test
Trainee applying learned tasks in workplace?
3. Post-Learning Appraisals
Conducted by immediate supervisors of trainees