1. Communicating Effectively
Across Generations

2. 5/26/2022

4. High School…
• What did you wear?
• What was your favorite show?
• Favorite album? Song? Artist?

5. 5/26/2022 www.greenspacetx.com

6. Generations

7. Pop Trivia
What ship ran aground on the shore of “an uncharted desert isle”
marooning its crew on “Gilligan’s Island”?
• S.S. Gilligan
• S.S. Mariner
• S.S. Seaman
• S.S. Minnow

8. Pop Trivia
What style of shirt did the Grunge movement make popular during the
1990s?
• Rugby
• Tuxedo
• Flannel
• Polo

9. Pop Trivia
Tony Manero was a character in which well-known 1970s hit movie?
• Red Dawn
• Saturday Night Fever
• Kramer Vs Kramer
• Rocky

10. Pop Trivia
Who is Jack Shephard?
• A space commando
• A farmer participating in a sheep contest
• A neurosurgeon lost on an island
• An Italian plumber

11. Pop Trivia
One of the most popular sitcoms of all time, in which year did Friends
premier on NBC?
• 1999
• 1994
• 1990
• 1997

12. Pop Trivia
Recorded in 1964, which Beatle’s hit song has the lyric – “You know I
work all day to get you money to buy you things”?
• We Can Work it Out
• I Want to Hold Your Hand
• Can’t Buy Me Love
• A Hard Day’s Night

13. Pop Trivia
• During the 80s, everyone wanted a pair of Ray-Ban Sunglasses. What
film helped to start this trend?
• Top Gun
• The Godfather
• Lethal Weapon
• Dirty Harry

14. Workforce Demographics

15. Defining a Generation
• Formative Years
• Coming of Age Years
• Cohort Affect/Defining Events

16. Baby Boomers

17. Baby Boomers
• Results-driven
• Self-focused
• Good team players
• Service oriented
• I am what I do
• Believe rules should be obeyed unless
contrary to what they want
• Status symbols
• Work hard & long hours
• Expect loyalty from those they work
with
• Want immediate gratification and are
indulgent
• Willing to go extra the mile
• Relationship building is important

18. Generation X

19. Generation X
• Independent
• Training/learning focused
• Seek work/life balance
• Open communication regardless of
position
• Want lots of options
• View technology as a way to control their
lives
• Self-reliant
• Technologically savvy
• Learn quickly
• Embrace diversity
• Value control over their time
• Respect production over tenure

20. Generation Y

21. Generation Y
• Self-confident
• ‘Facebook’ generation
• Open to feedback
• Seeking personal fulfillment through work
• Outspoken
• New challenges
• Technologically savvy
• Learn quickly
• Want meaningful work
• Like working on a team
• Continuous learning

22. Communication
Silent Baby Boomer Gen X Gen Y
•Logical, direct,
formal, correct
grammar
•Are private by
nature
•Results orientated
• Don’t waste their
time
•Utilize their
competencies
•Recognize their
longevity
•Personable,
involved
•Ask for ideas,
opinions
•Be open & direct
but not controlling
•Expect to be
pushed for details
•Recognize the
hours they have put
in
•Open & constant
despite position
•Email
•Keep them in the
loop
• Informal yet direct
and straightforward
•Don’t waste their
time
•Results oriented
•Acknowledge their
competence
•Personable, intimate
•Do not be
condescending
•Use technology
•Expect quick reply
• Positive
•Link goals to team
success
•Acknowledge their
value

24. Motivating the Mix

25. 5/26/2022 www.greenspacetx.com

26. Teamwork
• Understand perspectives
• Ask questions
• Know your team
• Be respectful
• Focus on similarities

27. Conclusion
• Action Plan
• Start
• Stop
• Keep
• Best Practices
• Questions