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Framework for Design Research in Health and Care Services
Eva-Maria Hempe, Terry Dickerson, Anthony Holland
and John Clarkson

IESS 1.0
18 February, 2010
Health and Care Services for People with Complex Needs




2                                                Engineering Design Centre
Typical Service Design




3                        Engineering Design Centre
Design Process – Connecting Delivery and Strategy




4                                                   Engineering Design Centre
Design Process as a Building Stone for Design Capacity




5                                                 Engineering Design Centre
Improving the Design Process for Products




Blessing et al, 1998

6                                           Engineering Design Centre
Designing the Design Process for Complex Services




7                                                   Engineering Design Centre
Designing the Design Process for Complex Services




8                                                   Engineering Design Centre
Designing the Design Process for Complex Services




9                                                   Engineering Design Centre
Designing the Design Process for Complex Services




10                                                  Engineering Design Centre
The Framework as an Engineering Design Process




11                                               Engineering Design Centre
The Framework as an Engineering Design Process




12                                               Engineering Design Centre
The Framework as an Engineering Design Process




13                                               Engineering Design Centre
The Framework as an Engineering Design Process




14                                               Engineering Design Centre
Thank you

•  Cambridgeshire Learning Disability Partnership
•  Peterborough and Cambridgeshire Collaboration for Applied Leadership in
   Health Research and Care
•  National Institute for Health Research
•  Dr Isabel Clare, Mark Hall, Liz Jones, Sallyanne Broughton, Alison
   Lillywhite




                         Any Questions ?




15                                                          Engineering Design Centre

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Iv 2 1002 Geneva V2

  • 1. Framework for Design Research in Health and Care Services Eva-Maria Hempe, Terry Dickerson, Anthony Holland and John Clarkson IESS 1.0 18 February, 2010
  • 2. Health and Care Services for People with Complex Needs 2 Engineering Design Centre
  • 3. Typical Service Design 3 Engineering Design Centre
  • 4. Design Process – Connecting Delivery and Strategy 4 Engineering Design Centre
  • 5. Design Process as a Building Stone for Design Capacity 5 Engineering Design Centre
  • 6. Improving the Design Process for Products Blessing et al, 1998 6 Engineering Design Centre
  • 7. Designing the Design Process for Complex Services 7 Engineering Design Centre
  • 8. Designing the Design Process for Complex Services 8 Engineering Design Centre
  • 9. Designing the Design Process for Complex Services 9 Engineering Design Centre
  • 10. Designing the Design Process for Complex Services 10 Engineering Design Centre
  • 11. The Framework as an Engineering Design Process 11 Engineering Design Centre
  • 12. The Framework as an Engineering Design Process 12 Engineering Design Centre
  • 13. The Framework as an Engineering Design Process 13 Engineering Design Centre
  • 14. The Framework as an Engineering Design Process 14 Engineering Design Centre
  • 15. Thank you •  Cambridgeshire Learning Disability Partnership •  Peterborough and Cambridgeshire Collaboration for Applied Leadership in Health Research and Care •  National Institute for Health Research •  Dr Isabel Clare, Mark Hall, Liz Jones, Sallyanne Broughton, Alison Lillywhite Any Questions ? 15 Engineering Design Centre