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PRINTING
FUTURE
THE

OF

CUSTOMER EXPERIENCE
WITH SCIENCE AND INNOVATION

ANJA HOFFMANN · WWW.SENTIOLAB.COM · @AnjaHoffmann
3D

PRINTING and THE INTERNET

OF THINGS may impact the

customer experience of the
future.
WHAT IS 3D PRINTING?
3D PRINTING: THE PROCESS

Source: Shapeways.com
3D PRINTING IN ’THE CONNECTED ECONOMY’
3D PRINTING: INDUSTRY GROWTH

Source: on3dprinting.com
S
T
A
T
S
&
T
R
E
N
D
S

APPROXIMATELY 135 MILLION U.S. ADULTS ARE MAKERS.
THAT’S 57% OF THE AMERICAN POPULATION AGE 18 AND UP
.
SOURCE: USA Today

EUROPE IS EXPECTED TO BE THE SECOND-FASTEST GROWING
MARKET, FROM 2013 TO 2018, ESPECIALLY IN
MANUFACTURING AND CONSUMER PRODUCTS.
SOURCE: MarketandMarkets

EUROPE IS POISED TO PASS THE USA, IN TERMS OF REVENUE
IN 3D PRINTING, BY 2020.
SOURCE: MarketsandMarkets
3D PRINTING
Not only is it more convenient, it’s cheaper!

“

Recently CNN did a study that compared buying 20 items that included

orthotic insoles, an iPhone case, garlic press, safety razor, perogi mold, and
spoon holder. They found that printing all 20 objects took about 25 hours and

savings

cost a grand total of $18 in plastic and electricity. The
came out
to between $294 and $1,926, depending on the quality of the comparable
retail products. And that is in 2013. Imagine in 2020 when if we are to take

”

Moore’s Law into effect, it will take one hour and cost $5.
THE MAKER
MOVEMENT IS
REINVENTING
BUSINESS AND
GIVING A BOOST
TO INVENTORS
“THE EASIEST WAY TO GET STARTED WITH ELECTRONICS”
DIY: BECOME A MAKER … IT’S EASY!
’THE MAKER MOVEMENT’ FOR KIDS
THE RASBERRY PI
A tiny and cheap computer for kids
Revolutionizing the teaching of
basic computer science in schools.
3D PRINTING AND THE MAKER MOVEMENT
Unlocking New Business Opportunities
“WHO WILL ENSURE THE QUALITY OF
THE ORGANS?”
“GARTNER
FORECASTS IP
LOSES OF AT LEAST
$100 BILLION A
YEAR BY 2018”
10

INDUSTRIES

THAT 3D PRINTING WILL CHANGE
1. 3D PRINTING ROBOT DRAWS METAL
2. FOOD REVOLUTION
3. PLAY THAT FUNKY MUSIC TECH!
“

By combining sexy lingerie with

one of the sexist

emerging

technologies, what more could
a guy want.”
- Nick Graham, Founder Joe Boxer

Victoria’s Secret used 3D printed wings in its
fashion show.

4. FASHION
5. TOYS
6

. THE OPEN PROSTHETICS MOVEMENT
7. ORGANS
8. ARCHITECTURE
9. DRONES
10. ELECTRONICS
TAKE A GOOD LOOK AT YOURSELF AND YOUR INDUSTRY: WHAT IMPACT
WILL 3D PRINTING HAVE ON YOUR INDUSTRY?
“

Innovative companies will create

a better customer experience
through the customization of
products to the individual.”
THANKS!

TOGETHER TO
TRANSFORM THE FUTURE
LET’S WORK

ANJA HOFFMANN · WWW.SENTIOLAB.COM · @AnjaHoffmann

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Printing the Future of Customer Experience