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Conversion Tracking:
Evaluating Your Options
  Moving Beyond the “Last Click”

         SearchForce




A SearchForce White
                Paper
                 2012
          SearchForce
Contents
Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 03
Counting Conversions: More complex than at first glance .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  . 04
Using Cookies: Platform-by-platform difference .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  07
Making the Best Choice: Comparing three solutions .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  09
About SearchForce  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  .  10
Executive Summary

You can’t measure what you can’t track. And    – missing out on the opportunity to lower
if you’re tracking conversions from leads      costs and increase sales.
to sales, measuring clicks alone won’t give
you a clear picture on the best approaches     But setting up a conversion tracking

for boosting sales and ROI – and limits the    methodology requires making some

potential of your optimization strategies.     choices. Various publishers and third-party
                                               solutions use different techniques to identify
It’s clear that PPC conversions – especially   and track conversions.
those with long-term purchase funnels – are
heavily influenced by an intricate sequence    In this white paper, you’ll learn how various

of clicks and offline searches that span       providers track conversions and exactly

hours, days, or even weeks.                    how they use cookies to store information.
                                               And part 3 includes a summary chart so
In fact, according to a March 2012 report by   you can choose the approach that works
Slingshot SEO, consumers took an average       best for your business, improves campaign
of 2.79 interactions before conversion. The    efficiency, and minimizes conversion
report also noted that too many marketers      tracking discrepancies.
are emphasizing first clicks and last clicks
1) Counting Conversions:
More complex than at first glance


Google, Microsoft, and Third-                       But keep in mind that AdWords credits a
                                                    conversion to a click date, also known as a
Patty Providers                                     landing date. That’s the date the user clicked on
                                                    an ad and landed at your site. The user might
Most online advertising tracking solutions use
                                                    complete the transaction that same day, or may
a small code snippet that you place on your
                                                    come back after few days.
confirmation/thank you page. When a user
completes a specific tracked event and reaches
                                                    In either case, the conversion is mapped to the
a conversion page, the code records that as a
                                                    click date. AdWords will look back 30 days for
conversion.
                                                    a landing date to credit the conversion to. So
                                                    the number of conversions that are ultimately
But tracking solutions vary based on how many
                                                    credited accumulate and update over that 30-
different conversion events can be tracked on
                                                    day window.
your site and how the conversion data is reported

                                                    Microsoft adCenter
Google AdWords
                                                    Microsoft adCenter operates differently than
AdWords allows you track multiple events on
                                                    AdWords. In AdWords, conversions are attributed
the same website. You can define custom action
                                                    to a click date. In adCenter, conversions are
names for each conversion event and map those
                                                    attributed to the date the conversion occurred.
events to a predefined conversion type, such as
                                                    That means it’s not necessary to look back over
lead, sale, page view, sign-up or other action.
                                                    a specific timeframe to obtain the correct number
Once the tracking codes are in place, you can       of conversions.
view the conversions under the ‘Conv (1-per-
                                                    But adCenter does not allow for tracking revenue
click)’ and ‘Conv (many-per-click)’ columns. You
                                                    and different event types. Microsoft adCenter
can also view conversion-per-action data in the
                                                    does, however, provide an analytics solution so
‘Reporting & Tools ->Conversions’ tab.
Advanced PPC Converstion Tracking
Techniques
Knowing the best conversion tracking methods to use is
essential to maintaining your competitive edge.




You can’t measure what you can’t track. So you might ask, just
what is a “conversion”?
It depends. Tracking conversions differs based on specific search engines and
your tracking technology. So it’s essential to understand how different platforms
report results so you can best use your data to boost ROI and improve campaign
performance.

In this white paper you’ll learn:

1.	 Three ways publishers and solution providers use cookies and account for
    clicks on the path to conversion

2.	 Major differences between Google AdWords and Microsoft AdCenter that
    could impact your conversion data

3.	 Key techniques for optimizing metrics so you can track more clicks and
    benchmark results against your specific goals

Click here to download the rest of this white paper.
About
The industry-leading PPC and online marketing platform
With SearchForce, you eliminate tedious manual processes through one customizable bid
optimization, campaign management, and reporting platform that offers:

	     •      Centralized user dashboard to manage multiple campaigns
	     •      A set of flexible bidding strategies to meet virtually any goal, with complete
synchronization
	     across all major search engines
	     •      Customized and consolidated reporting plus cross-channel conversion tracking
across all
	channels
	     •      Social media tools to make the most of advertising opportunities on Facebook
	     •      Advanced reporting and analytics to streamline campaign management

Contact SearchForce today to find out more about how our platform can suit your needs:




                                                                  3 Waters Park Dr. San Mateo, CA
                                                                            Phone    (650) 235-8777
                                                                              Fax    (650) 312-8661
                                                                            www.SearchForce.com

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Conversion Tracking: Evaluating Your Options | SearchForce

  • 1. Conversion Tracking: Evaluating Your Options Moving Beyond the “Last Click” SearchForce A SearchForce White Paper 2012 SearchForce
  • 2. Contents Executive Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 03 Counting Conversions: More complex than at first glance . . . . . . . . . . . . . . . . . . . 04 Using Cookies: Platform-by-platform difference . . . . . . . . . . . . . . . . . . . . . . . . . 07 Making the Best Choice: Comparing three solutions . . . . . . . . . . . . . . . . . . . . . . 09 About SearchForce . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
  • 3. Executive Summary You can’t measure what you can’t track. And – missing out on the opportunity to lower if you’re tracking conversions from leads costs and increase sales. to sales, measuring clicks alone won’t give you a clear picture on the best approaches But setting up a conversion tracking for boosting sales and ROI – and limits the methodology requires making some potential of your optimization strategies. choices. Various publishers and third-party solutions use different techniques to identify It’s clear that PPC conversions – especially and track conversions. those with long-term purchase funnels – are heavily influenced by an intricate sequence In this white paper, you’ll learn how various of clicks and offline searches that span providers track conversions and exactly hours, days, or even weeks. how they use cookies to store information. And part 3 includes a summary chart so In fact, according to a March 2012 report by you can choose the approach that works Slingshot SEO, consumers took an average best for your business, improves campaign of 2.79 interactions before conversion. The efficiency, and minimizes conversion report also noted that too many marketers tracking discrepancies. are emphasizing first clicks and last clicks
  • 4. 1) Counting Conversions: More complex than at first glance Google, Microsoft, and Third- But keep in mind that AdWords credits a conversion to a click date, also known as a Patty Providers landing date. That’s the date the user clicked on an ad and landed at your site. The user might Most online advertising tracking solutions use complete the transaction that same day, or may a small code snippet that you place on your come back after few days. confirmation/thank you page. When a user completes a specific tracked event and reaches In either case, the conversion is mapped to the a conversion page, the code records that as a click date. AdWords will look back 30 days for conversion. a landing date to credit the conversion to. So the number of conversions that are ultimately But tracking solutions vary based on how many credited accumulate and update over that 30- different conversion events can be tracked on day window. your site and how the conversion data is reported Microsoft adCenter Google AdWords Microsoft adCenter operates differently than AdWords allows you track multiple events on AdWords. In AdWords, conversions are attributed the same website. You can define custom action to a click date. In adCenter, conversions are names for each conversion event and map those attributed to the date the conversion occurred. events to a predefined conversion type, such as That means it’s not necessary to look back over lead, sale, page view, sign-up or other action. a specific timeframe to obtain the correct number Once the tracking codes are in place, you can of conversions. view the conversions under the ‘Conv (1-per- But adCenter does not allow for tracking revenue click)’ and ‘Conv (many-per-click)’ columns. You and different event types. Microsoft adCenter can also view conversion-per-action data in the does, however, provide an analytics solution so ‘Reporting & Tools ->Conversions’ tab.
  • 5. Advanced PPC Converstion Tracking Techniques Knowing the best conversion tracking methods to use is essential to maintaining your competitive edge. You can’t measure what you can’t track. So you might ask, just what is a “conversion”? It depends. Tracking conversions differs based on specific search engines and your tracking technology. So it’s essential to understand how different platforms report results so you can best use your data to boost ROI and improve campaign performance. In this white paper you’ll learn: 1. Three ways publishers and solution providers use cookies and account for clicks on the path to conversion 2. Major differences between Google AdWords and Microsoft AdCenter that could impact your conversion data 3. Key techniques for optimizing metrics so you can track more clicks and benchmark results against your specific goals Click here to download the rest of this white paper.
  • 6. About The industry-leading PPC and online marketing platform With SearchForce, you eliminate tedious manual processes through one customizable bid optimization, campaign management, and reporting platform that offers: • Centralized user dashboard to manage multiple campaigns • A set of flexible bidding strategies to meet virtually any goal, with complete synchronization across all major search engines • Customized and consolidated reporting plus cross-channel conversion tracking across all channels • Social media tools to make the most of advertising opportunities on Facebook • Advanced reporting and analytics to streamline campaign management Contact SearchForce today to find out more about how our platform can suit your needs: 3 Waters Park Dr. San Mateo, CA Phone (650) 235-8777 Fax (650) 312-8661 www.SearchForce.com