Drawing on 28 years in software development, ScienceSoft’s team delivers a range of solutions to drive a company’s sales. Discover how such technologies as CRM, web portals, mobile apps, sales analytics, and communication management tools make the sales process more efficient - exactly as they already do it for the incumbents in telecommunications, banking, healthcare, retail and other industries.

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Technologies for Higher Sales
Our Line-up of IT Solutions

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Key Facts
ScienceSoft is a provider of IT solutions supporting sales process with
HQ in McKinney, TX
450+
employees
28 years
in IT business
Customers in 30+countries,
including Fortune 500 companies

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Companies That Use Our Software
75% of our revenue comes from 1+ year-long customers

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Industry Focus
Healthcare
Banking and
Financial Services
Retail
Telecoms
Consumer goods
manufacturing
Industrial products
manufacturing
$

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Our Solutions
We provide a set of tools to make the entire sales process more efficient:
Partner portal Customer portal
Mobile apps for sales forceSales analytics
Customers
Sales force
Partners
Sales executives
Customer communication
management solution
CRM

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SHORTER SALES CYCLES
What You Get
HIGHER CONVERSION RATES
HIGHER LIFETIME VALUE
HIGHER CUSTOMER SATISFACTION
FASTER TRAINING OF SALES REPS
Partner portal
Customer portal
Mobile apps for sales force
Sales analytics
Customer communication
management solution
CRM
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CRM Solutions We Deliver
Sales
automation
Customer
management
Marketing
automation
Sales
forecasting
Performance
management
Partner
management
Reporting

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Our Goal-specific CRM Solutions
Systematic lead nurturing Long-cycle sales support
Customer Experience Management (CXM)

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Customer Experience Management
Data
collection
from all
organization
units that
influence CX
Personalized
communication
management
Gathering
Voice
of the
Customer
Loyalty
management
Workflow
configuration
for
immediate
corrective
actions
Workflow
configuration
for
long-term
corrective
actions
CXM

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Loyalty Program Management
End-to-end customer data management
Purchase history, channel activity, promotion response, etc.
Omni-channel customer interaction
Personalized messages via email, text message, mobile application, website
Flexible reward
systems
Configurable rules
of promotion
calculation and
management
Reporting and
analytics
Tracking and
analysis of trends
in customer
behavior

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B2C Customer Portal
Advanced
order
placement
Order and service
management
A wide choice of secure
payment options
Reporting and
statistics
Account, purchase and
payment history review
Announcements
about service
provision changes
Personalized
recommendations

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B2B Customer Portal
Strong search
functionality
based on multiple
filters
Easy (re)ordering
tools, customized
product descriptions
and comparisons
Automated price calculation depending on
volume, promotions and delivery deadlines
Role-based content
personalization
Multiple logins for customer employees

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Partner Portal
Role-based access control & content personalization
Customizable marketing
and sales assets
Trainings and
certification materials
Space for inter-partner
communication
Product configurators
and calculators
Pricing and
special bids
Smart search
among other partners

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Mobile Apps for Sales Force
Task-oriented, user-friendly mobile apps that improve productivity of
your employees during the sales process
Catalogues and 3D presentations
Product configurators
Contract forms and questionnaires
Routing and navigation

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Customer Communication Management
CRM
ERP
Billing
Effective cross-selling and upselling
Personalized
promotion
Personal
report, invoice,
newsletter
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Sales Analytics and Reporting
Data warehousing
OLAP cubes
Reporting &
dashboards
Predictive
analytics
Cleansing and integrating data from CRM, ERP,
customer portal and other systems
Dimensions and metrics on sales operations,
customer behavior, revenue and more
Interactive UI that can be tailored to the needs of a sales
director, sales managers, product / category managers
Tapping into customer
trends and demand forecasts
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Predictive Analytics
Sales forecasting
Churn prediction
Estimation of growth potential
Early detection of a
decrease in customer value
Problem and opportunity
detection
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CRM for a Retail Bank with 7 mln Clients
Success Story
3 CRM modules:
• customer base
management
• sales activities
planning
• analytics and
reporting
MS Dynamics CRM, .NET, WPF, MS Reporting Services
Customer Solution
Tools & Technologies
Bank with 7 mln
clients, 7,000
employees and
180 branches
across the
country

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Success Story
Viber Self-service Portal
PHP, Zend, MySQL, HTML, CSS,
JavaScript, jQuery, mediaQuery,
Git, Linux, Amazon AWS, Jenkins
Customer Solution
Tools & Technologies
Viber – an instant
messaging
and VoIP provider
with 750+ mln
users
A user-friendly self-service
portal with a rich payment
functionality that allows
users to keep track of
their calls and account
balance in a secure and
convenient way

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Success Story
Sales Apps for a US Telecom Company
Customer Solution
Tools & Technologies
A US company
offering wireless
telecommunication
services to low-
income clients for
free or at reduced
rates
PHP, Symfony2, Beanstalkd, MySQL, Nginx /
Apache2, AWS; Objective-C, Core Data, JSON,
Push notifications, AFNetworking, Fabric
2 mobile apps: the one to
optimize field sales and
allow employees to sign
contracts on the client’s
site, and the other to
automate the process of
eligibility documents
recertification

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Success Story
Sales Analysis System for a Global FMCG Company
.NET, ASP.NET MVC, Entity Framework,
MS SQL Server, MS SQL Server Analysis
Services, Bootstrap, PowerPivot for Excel
Tools & Technologies
Solution that allowed to
process and unify data
from retailers for further
analysis, and that helped
the Customer to
distribute 100 SKUs
through 10 large retail
chains and 10,500 stores
Customer Solution
An FMCG
corporation with
more than 200
markets, 1 bn
consumers and
60,000 employees
all over the world

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Find Out More
CXM for B2C CXM for B2B
Web
portals
Customer
communication
management
Mobile apps for
sales force
CRM

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Let’s Keep in Touch!
SCIENCESOFT Finland
Myyrmäenraitti 2
01600 Vantaa, Finland
Phone: +358 92 316 3062
Email: contact@scnsoft.fi
Web: www.scnsoft.com
SCIENCESOFT USA
5900 S. Lake Forest Dr., Suite 300
McKinney, TX 75070, USA
Phone: +1 214 306 68 37
Email: contact@scnsoft.com
Web: www.scnsoft.com