This document discusses crisis management for events and provides guidance on crisis planning. It notes that the organization plans up to 30 events per year with 100-150 attendees on average. It defines a crisis as a difficult decision that must be made. Effective crisis planning can help avoid and react to problems through contingency planning and learning from other organizations. A crisis plan should outline operational response procedures and communication strategies. The key stages of crisis management include pre-crisis planning to minimize risk, managing the actual crisis by appointing a coordinator and response team, and post-crisis evaluation and communication. Effective communication during and after a crisis is also emphasized.