1. Other Articles: www.evergopartners.com
 Combining differentstandardsin a
Global Environment
 Growing importanceof APM (Application
PerformanceManagement)
 Service Integrationand Management
(SIAM) of the future
 Businessand customerimpact in IT
services
 Service Excellence Approach
 Implementationof Alignment Approach
 DevOps relevance in IT Operation
 TransformingIT Enterprise model into
Next Generation Operationalmodel
 Why Evergopartners?
 Creating and delivering better customer
experience
 CSI by marginal gains