1. RESUME
SAUDAMINISRIVASTAV
Email:anursrivastav@gmail.com
9000345020
Career Objective:
Seeking a challenging career in an organization that provides me an opportunity to demonstrate my skills
and improve my knowledge and be a part of the team that works dynamically towards the goals of the
organization.
Strengths:
· Quick & self learning, knowledge sharing, job accountability, smooth communication with
others
· Result oriented with sense of commitment, managing work effectively & time delivery.
· Good self planning & tracking, team player, treating people with respect.
· Highly Diligent, and possess integrity coupled with good interpersonal and communication skills
· Proactive at work
QUALIFICATION
Academic
 B Tech (CsIT) from Indur Institute of Tech JNTU
 10+2 from Kendriya Vidyalaya National Police Academy
 10th CBSE Board Kendriya Vidyalaya National Police Academy
COMPUTER SKILLS
 Operating Systems : Windows/XP/2000
 Database : MS-Access,Oracle 9i, SQL Server 2000
 Languages :. NET, SQL, Visual Basics 6.0
 Testing tools : Win runner, Load runner , QTP
Knowledge On:
 Immigration Process Expert for Canada,New Zealand, Denmark
 Recruitment and procurement process for Overseas Education
 Software Engineering Institute - CMMI Model v 1.2
 Agile Methodologies- Scrum
 ISO 9001, TL 9000, ISO 27001, ISO 20000 & ITIL Framework.
 Six sigma - Greenbelt
Exposure on Tools (Project Management,Configuration Management)
· Sales Force
· Digite
· Visual Source Safe (VSS)

2. Work experience
1. Organization: SIEC Education Pvt Ltd
Period: 2nd
April 2014 to Till Date
Designation: General Manager
Summary
 Manage 4 branches of SIEC PAN India offices for Business generation, product development,
Training and recruiting staff and monitoring the daily progress.
 Present new products and services and enhance existing relationships
 Prepare marketing and advertising strategy and campaigns.
 Auditing the applications and approving the documentation.
 Attend industry functions, such as association events. Seminars and conferences,and provide
feedback and information on business development, market scenario and creative trends.
 Conduct Education Fairs, college and school events and in house activities to promote
universities for all SIEC branches.
 Identify opportunities for campaigns, services, and distribution channels that will lead to
an increase in sales.
 Using knowledge of the market and competitors, identify and develop the company’s
unique selling propositions and differentiators.
 Submit weekly progress reports and ensure data is accurate.
 Forecast sales targets and ensure they are met by the team
2. Organization: Jerusalem Overseas Career
Period: May 2011 to Till Date
Designation: BusinessDevelopment Manager
Summary
 Set service level agreements for end-user applications and service provided.
 Developing company's business by introducing new products and services.
 Pro actively monitoring changes to the immigration regulations. Briefing and counseling staff on
the changes.
 Prepare marketing and advertising strategy and campaigns.
 Auditing the applications and approving the documentation.
 Develop staff potential by training them on quality and standard procedures.
 Provide support to all the staff by solving their problems and client escalations.
 Monitor the organizational reports to measure the performance
 Improving the processes by defining the corrective and preventive actions.
 Maintaining contacts with the vendors and clients

3. 3. Organization: Y-Axis Career Overseas
Period: Nov 2009 to May 2011
Designation: Team Lead (Immigration Process)
Summary
 Improve the efficiency of the Process.
 Improve control of service level and quality.
 Set service level agreements for end-user applications and service provided.
 Improve relationships with client as a client relation officer.
 Develop staff potential by training them on quality and standard procedures.
 Managing staff training schedule and maintaining manuals.
 Setting objectives for all the departments in the organization
 Maintaining the quality of the process by minimizing defects
 Provide support to all the staff by solving their problems and client escalations.
 Improving the processes by defining the corrective and preventive actions.
 Conducting daily and weekly process Audits
 Designing corrective and preventive measures for the non conformances
 Taking part in the management meetings
4. Organization: Tanla Solutions
Period: 21st March 2007 to 28th Nov 2008.
Designation: Jr SQA
Summary
SQA
 Ownership of the project from Quality perspective throughout the SDLC, Scrum implementation.
 Review report prepared by SQAs and first level of escalation for any quality issues.
 SQA reporting like calculating review efficiency, defect / effort prediction, calculating health
index etc.
 Matrix analysis for the projects and support functions.
 Conducting Audits (Monthly Audits, Release Audits, Configuration Audits, Metrics
Audit} on the assigned projects – Planning the audit, report Non –
 Conformances, tracking them to closure.
 Facilitating the Project managers in closing the NCs and metrics analysis.
 Interacting with clients regarding the performance of the project.
SEPG
 Assist SEPG –Lead in conducting the SEPG meeting
 Maintaining the org wide process assists
 Handle process improvement suggestions and implement them to closure
 Defining the metrics applicable to different life cycles project and Support
functions
 Preparing the Quality Dashboard
MRM
 Assist Management Representative (MR) in conducting the MRM meetings &
 External/Internal Audits
 Preparing Process Performance Baselines (PPB) and Process Performance
 Model (PPM)

4. Six sigma
 Executing the Green belt Project on the Quality Department Prioritized Pain area
 in consultation with Six sigma mentor
 Business Process Management
 Defined and Implemented Process,Policies and framework for
 Logistics and Infrastructure Department.
 Quality Control
 Company Secretary
 Human Resource
Training
 Taken Metrics training to Project Team members in the organization.
 Taken QMS and SDLC training to fresher and Project Team members in the
organization.
 Taken trainings on SCRUM Process to the project team members.
 Other:
 CMMi L3 Assessment Journey
 ISO Surveillance 9001 and 27001 audits
 PCMM Gap Analysis
PROFESSIONAL TRAININGS ATTENDED:
 CMMi v 1.2 Intro Training – at Tanla Solutions, Hyderabad
 PCMM Intro Training by KPMG– at Tanla Solutions, Hyderabad
 Internal auditor Training on QMS (ISO 9001:2000) – at Tanla Solutions,
Hyderabad
 Agile - Scrum Master Training by Pete Deemer from Scum Alliance- at Tanla
Solutions, Hyderabad
 Six sigma –Green Belt Training- at Tanla Solutions, Hyderabad
PERSONAL DETAILS
· Father: Dr.Late.S.R. Srivastav
· Husband: Mrinal Gour
· Date of Birth : 01/07/83
· Languages known : English, Hindi
· Mother tongue : Hindi
· Hobbies : Music, Craft Making, Interior designing
· Marital status: Married
· Place : Hyderabad
(Saudamini Srivastav)
7/ 8 2016