The future of financial & digital banking services

1. Satya Sandha Dash
The Future of
Financial & Digital
Banking Services

2. Predictive &
Prescriptive Analytics
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Customer Behaviour Analysis (CX & DX)
White Collar Automation
Smart Compliance

3. Techfin & Fintech.
What's in store for us?

4. Identifying and Collaborating
Innovative use-cases, processes
and technologies (Blockchain,
RPA, AI) from both FinTechs and
TechFins
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5. Financial Services

6. Digital Financial Services: Leasing
Smarter Risk
Management
smarter risk analytics allow
banks to increase revenues from
loan interest, reduce operational
costs and minimize expenses
associated with risk.
Lease-to-own
service models
allows customers to digitally
apply for financing and receive
an answer on the spot.
Fintechs usually partner up with
local small businesses for this
process.
Automated
Approval Process
huge quantities of data are analyzed
quickly, allowing for rapid, almost
entirely automated decision-making.

7. Proliferation of Chat
Bots and Voice
Application for
different services
In the future there will be a way to
automate responses based on
pre-written keywords and through
machine learning for different
scenarios.

8. Augmented Reality (AR) in
Financial Services
Here are some
predictions
Data visualisation is a key tool for
traders needing to make
important data-driven decisions .
Who is working
with AR?
Visa Europe is experimenting with
AR to transform retail experience
Citibank has created Holographic
Workstations for the traders using
Microsoft’s HoloLens
Future of
Technology
Augmented reality is an emerging
player in the tech economy. We
can only expect further innovation
and improvements in this area of
communication.

9. The Future is Here
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Virtual Trading
Virtual Reality Payments
Virtual Branches and many more

10. "Electric communication will never be a substitute for the
face of someone who with their soul encourages another
person to be brave and true."
-Charles Dickens