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Inserts nuts and bolts:
Understanding inserts in the
modern media landscape
Lateral Group
Thursday 11 July 2013
#dmainserts
Agenda
3.00pm - Registration and networking
3.30pm - Welcome from the chair
CJ, Managing Director, All Response Media
3.45pm - Inserts – Why inserts are still relevant in a multi channel age?
Nick Barnard, Head of Inserts, TMG
4.10pm - 'BLIPP Your Inserts!' how augmented reality can enhance
engagement, interaction, conversion and sale!
Stephen Shaw, Opportunities Director, Blippar
4.35pm - Effective insert planning tips - The basics
Lucy Stafford, LSBS Consulting
5.00pm – Refreshment break
5.10pm - The changing face of print
Nick Barbeary, Client Experience Director, DST Group
5.35pm - Affordable creativity and special print mechanics
James Brook, Head of Inserts & DR, Mail Newspapers
Simon Buckenham, Inserts Sales Manager, Bauer Media Group
6.00pm - Closing comments from chair
CJ, Managing Director, All Response Media
6.30pm – Inserts Summer Drinks
Nuts ‘n Bolts Introduction
CJ – Chair: Inserts Council
Managing Director: All Response
Media
Insert volumes
Billions
Source: DMA Inserts Monitor
0
1
2
3
4
5
6
2008 2009 2010 2011 2012
Source: All Response Media
What type of inserts?
- “Big or Small”
• More reliance on smaller, lower cost formats
%‘Big’
Weekend Papers / Supplements
What type of inserts?
- “Big or Small”
• 2013 seeing high number of inserts per week
• Increasingly smaller formats (8pp and under)
Source: All Response Media
Amountperweekend
Weekend Papers / Supplements
%
Response
online
Online response 2011/12
research summary
Ave.
20% 59% 83% 50% 32% 56%
2010 % 52%
Inserts - Why inserts are still
relevant in a multi-channel
age?
Nick Barnard
Head of Inserts, TMG
What do we mean by
relevant?
They work….
• Total insert volume across the
magazine and newspaper sectors
in 2012 was over
4.7bn*
*DMA 2013 Inserts Monitor
Perception?
What do the pubic actually think?
• 52% of adult population recalled Inserts in
Newspapers and magazines
• In top group of recalled channels
(4th)alongside such traditional media as
TV, door drops and direct mail
• 20% higher than Internet and almost twice
the number of warm email
*British Population Survey - The British Marketing Survey
What do the pubic think?
• Seen as more ‘acceptable’ than
Internet and warm email.
• Again, traditional sectors such as TV,
National Press, Consumer magazines
also rank highly
*British Population Survey - The British Marketing Survey
What do the pubic think?
• In terms of age, people who find
inserts ‘acceptable’ are over
represented in the younger age
groups - 15 – 24 years & 25 – 49 year
old age brackets
*British Population Survey - The British Marketing Survey
Does that differ from what marketers think?
• Consumers – 52.9% would
miss print vs. 34.1% missing
online
• Marketers – 40.6% would miss
print vs. 41.9% missing online
*fast.MAP gap 2012
• Print underestimated
• Consumers still value print
About Inserts…
Responsive
• They can deliver 4-8 times more response than space advertising alone.
Cost Effective
• Relatively cheap CPT
• Delivery dates later so ideal for distress campaigns
Intrusive
• Put catalogue into reader’s hands – interaction.
• Provides an immediate call to action.
Flexible, Engaging and tactile
• Inserts break away from the formal constraints of space advertising. Post-it notes,
bound-ins, tip-ons, scent strips, lenticulars etc.
Test-friendly
• Low volume, low risk testing with huge roll-out potential.
About Inserts?
Measurable and trackable
• Easy to track response by creative, title, region, etc.
Offer Mass market coverage or regional targeting
• Not necessary to use full print run; possible to concentrate on strongest
regions only.
• Use wholesalers to target by postcode - Mosaic
• Use niche magazines.
Exclusivity
• Advertise in solus environment
Compatible with other media
• Drive response online
• 56% of response goes online*
* DMA 2011
Summary
• Still relevant
• Inserts work
• Valued by Consumers
• Lots of opportunities
'BLIPP Your Inserts!' how
augmented reality can enhance
engagement,
interaction, conversion and
sale!
Stephen Shaw, Opportunities
Director, Blippar
Effective insert planning tips –
The basics
Lucy Stafford, LSBS Consulting
Inserts…
However….
4.9bn inserts in mags and papers in 2011
6.97bn inserts distributed D2D in 2011
1.06bn inserts booked via newshare in 2011
Agenda
• Tips to maximise response
• Timings
• The brief
• Planning the campaign
• Tracking the campaign
Maximising Insert Response
Use a wide range of titles
Avoid Wastage
Regionality
Subs v. Newsstand
Test Small Volumes
*DMA Inserts Council
Run in selected core areas
Test both
Subs can deliver 2x response*
Sales vs print run ratio
30%-75% more responsive in key periods*Consider Seasonality
Maximising Insert Response
Low duplication, rates comparable to
Nat press
Format/Creative
3rd Party / PD
1 Stage v 2 Stage
Regional Press
*DMA Inserts Council
Targeted, delivered to home, receptive
audience, often 2x response of
newsstand publications
Ave. 50% more response with 2 stage*
Test variations
- Achieve standout through unusual format/creative
- Loose v bound v tip-on
Getting down to it…
Timings!!!!
The brief
Planning the campaign
Analyse previous results
Competitor data
Format
Media planning tools
Agency Data Bank
Regional press
Door to door
Compile candidate list
National press
Magazines
Third Party
Remember to test!
Planning the campaign
Competitor data
Planning the campaign
Media planning tools
Agency Data Bank
Why is targeting essential ?
• Nothing is targeted at everyone
• Cost
• Environmental concerns (99.9% are “wasted”)
• In order to achieve business dynamics – CPR, CPA, ROI
etc
Targeting influences
• Title audience – TGI, NRS vs clients current customer base
or target market
• Cost of the title
• Responsiveness of the title (if used before)
• Minimum test volume allowed/required
• Roll-out potential
• Regionality ?
• Seasonality ?
• Format required/allowed by title
• Previous experience – does the title “work” for other clients ?
Planning the campaign
Format
Format
• Size, weight, pagination, paper stock…
• Limitations of candidate list (especially Third Party)
• Format tests?
• Be involved in the creative brief
• Including quality considerations – what impression are
you trying to give?
280mm
148mm
280mm
148mm
280mm
148mm
Planning the campaign
Regional press
Door to door
Compile candidate list
National press
Magazines
Third Party
LARGE
COVERAGE
The role of National Press
The role of Regional Press
LOCALISED
NATIONAL
UPWEIGHT
TARGETED
The role of magazines
The role of third party/PD’s
?
VOLUME
PERSONALLY
ADDRESSED RESPONSIVE
DEMOGRAPHIC
SEASONAL
The role of door drops
?
VOLUME
COVERAGE
TARGETING
ZONING
Planning the campaign
Remember to test!
Handling and assessing response
• Ensure codes correctly allocated
• Test response handling and attribution (essential for
assessing results and future planning)
• Remember – a lot of your response will have been
delivered online
• Large untapped market
• Planning and timings are key
• Nail the brief
• Use all available data to plan
• Consider format carefully
• Consider all insert opportunities
• Track the campaign
• TEST, TEST, TEST AND TEST AGAIN
Summary
Refreshment Break
Copyright © 2012 DST Output
Print in an increasingly
online world
Nick Barbeary
11/07/2013
Copyright © 2012 DST Output
A closer look at the
changing face of print
Copyright © 2012 DST Output
Digital print…our saviour!
Copyright © 2012 DST Output
Copyright © 2012 DST Output
The Market continues to change
Copyright © 2012 DST Output
2005
“Traditional channels form the
mainstay of organisation’s
communication programmes”
Copyright © 2012 DST Output
2009
“Increasing penetration of
internet , combined with cost
effectiveness in a recession
leads to an increased use of
online communication
channels”
Copyright © 2012 DST Output
Now
“An increased understanding
of multi-channel effectiveness
leads to a more balanced use
of channels in customer
communication”
Copyright © 2012 DST Output
Driven by the consumer and the
technology they use
Among 16-to-24 year olds, more time is
spent on the Internet than in front of the
television - increasingly accessed by mobile
technology
Source: Boston Consulting
However
One fifth of the adult population have never
gone online, although these individuals are
typically from lower income groups living in
rural areas distanced from London
About 60 percent of those aged 65 or older
have never used the Internet
97 percent of e-mails globally are unwanted
Source Microsoft Security Intelligence Report
On the other hand
More than half of new Internet users over
the past year were aged 50 or older
30.1 million adults use the Internet every
day or nearly every day, accessed via a
wide range of technology
54% of adult
internet users also bank online
Consumers benefit from the Internet by
purchasing products offline which they
researched online
(approx £40 billion per year)
Copyright © 2012 DST Output
However
Copyright © 2012 DST Output…and let’s not forget Social!
Copyright © 2012 DST Output
Copyright © 2012 DST Output
Copyright © 2012 DST Output
Changing media expectations
In the format
& channel
that I prefer
(at that time)
When I
want it
Relevant
Copyright © 2012 DST Output
If the consumer is changing
…..what is happening to print?
Copyright © 2012 DST Output
Digital and Inkjet Advances
• Hardware
• Software
• Inks
• Resolution
• Automation
• Processes
• Costs
Faster Bigger Better
Copyright © 2012 DST Output
2010 - HP T350 1,200 dpi., 762mm web, 183 mpm.
3,927 bespoke A4s per minute
Copyright © 2012 DST Output
Speed of Progress
2011 HP T400 1,200dpi., 1067mm web, 183 mpm.
5,500 bespoke A4s per minute
Copyright © 2012 DST Output
Print runs are getting smaller in size,
but there are more of them!
Copyright © 2012 DST Output
This is how customers are connected to
their world
Twitter
YouTube
Video
Google
Vimeo
LinkedIn
Skype
Music
Sharing
Yahoo!
Facebook
Blogging
Websites
Direct
Mail
Mobile
AdvertisingPinterest
Gamification
Press
SponsorshipTV
Digital Billboard
Email
Firefox
World of Mouth
Cinema
Radio
Posters
Augmented
Reality
Pinterest
Copyright © 2012 DST Output
Print embraces the
Multi Channel World
Copyright © 2012 DST Output
Department of Health
• Change4Life program
• Blends print in all formats with
data driven multi channel
communications.
• The most successful campaign
ever commissioned by DoH
• ROI on print and DM
campaigns captured through
calls to action on and offline
Copyright © 2012 DST Output
Average increase in response rates over
print only campaigns
Copyright © 2012 DST Output
Environmental Influences and
Best Practice
Copyright © 2012 DST Output
Why it is important
• Meets clients corporate and social responsibility (CSR) objectives
• Protects brand values
• Perpetuates self regulation
• Introduces efficiencies and improves ROI
Copyright © 2012 DST Output
Council objectives
• Support reduction in biodegradable waste sent to landfill to 7.5
million tonnes by 2013 and to 5.2 million tonnes by 2020.
• Create a greater understanding of environmentally friendly
operations
• Change bad habits
• Supply simple, jargon free advice following best practise
guidelines
Copyright © 2012 DST Output
Perceived Benefits
A: 75.7% consumers think better
about print on recycled paper
B: 63.1% welcome steps taken
by companies to offset CO2
C: 64.7% consumers would give
more business to companies
certified as eco friendly
less waste = less cost = greater ROI
Copyright © 2012 DST Output
Materials - best practise
• For every tree that is logged in managed forests, three to four trees
are replanted, as young trees grow they absorb CO2
• Purchase through reputable sources avoid buying illegally imported
unaudited stock ….. ask the question ??
• As a minimum standard material must be purchased from approved
sustainable sources. Suppliers must be able to provide evidence of
this – FSC / PEFC Accreditations
Copyright © 2012 DST Output
• Reduce grammage – better yield or more copies per tonne
• Reduced weight reduces CO2 in delivery
• Utilise recycled stocks
• Use standard sizes and reduce grammage when you can..
Materials - best practise
Copyright © 2012 DST Output
Size is everything – 50-70% of a print job is material cost
200mm
190mm
210mm
Wastage - best practise
Copyright © 2012 DST Output
• Manage your supply chain - push ISO14001 downstream
• Minimise and Audit wastage within all processes - check all
stages
• Ink and Finishes – minimise ink, use coated stock, avoid
laminates
• Use logos to promote environmental credentials – promote
recyclability
Printing - best practise
Copyright © 2012 DST Output
Making Print Work
Copyright © 2012 DST Output
Business Services – UPS
• Working closely with UPS’s agency to deliver global new customer campaign
•Takes customer through a “journey” using relevant languages and imagery
•Integrated workflow to simplify global approval process
Local nuances
Copyright © 2012 DST Output
Leisure – Gala Coral
• Working closely with agencies to deliver creative Direct Marketing
•Utilising both mono and colour digital data led technologies to optimise response rates
•Utilises range of finishing techniques to deliver customer impact
Format
Copyright © 2012 DST Output
Retail – High Volume Dynamic DM
•Using latest high speed inkjet print technology
•Enables efficient production of variable colour digital print
•Large national individually tailored campaigns returning significant ROI
Drive to data and measurability
Copyright © 2012 DST Output
Automotive – Mercedes Customer Retention
• Recognising the customer, their car and profile
• Targeted model & finance to engage at point of potential new purchase
• Impressive response from hybrid print output
Quality an issue?
Copyright © 2012 DST Output
Associate Benefits - M&S Reward Statement
• Integration of six documents into one (better communication and cost)
• Dynamic and relevant content for every employee
• Supported by graphic representation of data
Not only colourNot only variable colour
Copyright © 2012 DST Output
Takeaway!
……………….Print is not a commodity anymore!
Copyright © 2012 DST Output
More than half of the 1.9 million new
Internet users over the past year were aged
50 or older
It is becoming increasingly valued in a
world of mass communication
Copyright © 2012 DST Output
Thank you & questions
nickbarbeary@dstgroupuk.com
tel: 0845 8590000
mobile : 07979 500295
Affordable creativity and
special print mechanics
James Brook, Head of Inserts & DR,
Mail Newspapers
Simon Buckenham, Inserts Sales
Manager, Bauer Media Group
The majority of inserts sold are ‘single sheet’ A5 or
‘multi page’ catalogues:
Single Sheets: Multi Page Sheets:
Loose inserts:
but paperweights are playing a bigger part . . .
Size and paper can make the difference
Paper technology increases impact and
engagement
The product becomes the advertising vehicle
‘Bound in’ inserts maintain the creative flexibility
of loose inserts, becoming an integral part of the
magazine:
Bound inserts:
Another Bound in
example
Tip - Ons
Tip on inserts gives clients a perfect sample
opportunity whilst retaining high efficiency.
Post-It
Post-it notes afford a quirky response mechanism.
Great standout, low production and cost efficient.
Leaflets and brochures are taken notice of by
women who read magazines.
76% look at loose inserts
and leaflets in magazines
Leaflets and brochures provoke a call to action
38% have used a coupon
reply card printed on an
insert
34% have used a discount
code printed on an insert
44% have visited the
website address printed
on an insert
41% have bought
something as a direct
result of reading an
insert or leaflet in a
magazine
74% have purchased a
fashion item as a result
of reading an
insert/leaflet
71% have redeemed
coupons on leaflets in-
store
32% of which have kept the
insert for future reference
Mail Readers respond well to Insert
advertising
79%
say inserts in the
Mail are good quality
42%
say inserts in the
Mail are a useful
source of information
30%
say they sometimes
keep the Inserts that
appear in the Mail
68%
Readers look
through them
Inserts are a credible source of advertising…
Which of the following words or phrases would you generally associate with advertising in, or on, the following media?
…they are not as intrusive as
other media
Online
Newspapers
Radio
TV
36%
5%
18%
26%
Inserts are not viewed negatively
by readers …
Intrusive
Cheap
Low quality
23%
19%
20%
About Special Mechanics
10 different special mechanics were
measured in the Magnify Study.
All of these mechanics have individual
strengths, and performance of such
mechanics can vary depending on
advertising category.
Special mechanics that perform
particularly well include:
• ads containing
samples
• food coupons
• scent strips
An advert which utilises
unique characteristics or
has the goal of driving a
specific reader action
which sets them apart from
standard display advertising
Special Mechanics: PPA Research
Optimising advertising performance: Bigger
is better
Harness the
editorial glow
Front of book better
than back of book
Not all categories
perform equally
Special mechanics
enhance performance
Providing actual samples gets respondents’
attention in comparison to an offer of a sample or
a trial
Positive brand
disposition
PurchaseConsideration
+37%+160%+50%
Sampling:
Boost trial of a product
Increase visibility and interaction with an advert
Further increase product purchase by 11%
3 times more likely to be clipped and saved compared to normal food
ad
On average 1 in 4 of those who remember the ad will use the coupon
42% of those who remember the ad go on to recommend the product
Food Coupons:
1
Scent strips outperform ads without this mechanic significantly across all
key metrics
catch the eye
draw readers into the copy
get them to engage with content
Fragrance
Strip
20%
More visible
58%
More engaging
67%
uplift in effectiveness score
Consideration
+36%
Purchases
+66%
Positive brand
disposition
+11%
Scent strips:
Scent Strips:
Other Print
Mechanics…
Print (inserts) is the only medium capable of
targeting all of the 5 senses
Micro – encapsulation:
Various terms include:
• Scent Seal
• CBL Liqua Touch
• Liqua Touch “Midi”
• Fragrance Bottle or Box
• Scent Strip
• Scratch & Sniff
Smell
Fragrance:
Clarins Thierry Mugler
(Alien) fragrance spray
campaign
• Creative is a credit card sized
‘tip on’ delivering up to 6 sprays
of the exact fragrance.
Smell
Tracing Paper Overlay:
Touch & Sight
Pop Up’s:
Touch
Texture:
Touch & Sound
Lenticular / Holographic:
Sight
Book Mark & Tip On:
Z Books:
Print & Inserts are still innovating!
From 3D covers and "intelligent photos", to talking ads, "click to
buy" technology and augmented reality, media owners continue
to innovate
Special mechanics
E-ink covers
Embedded videos
Holographic covers
The Webkey:
• A unique way of bridging physical
media and the digital world.
• Engages recipients with content
offline, then connects them online to
learn more.
• Just plug it into a USB port to
seamlessly launch any URL.
• Allows marketers to create
personalized online experiences
whilst tracking campaign
performance in real time.
The Webkey:
The Web Key integrated with scent:
Video-in-Print:
Digital Print Interactivity:
QR Codes: NFC Enabled:
Inserts tagged with touch technology
can be tracked & measured for their
effectiveness
Magnets & Interaction:
Summary:
The media landscape is changing
but INSERTS still has an important role.
Inserts provide scale, efficiency, relevance
and creativity.
Just ask Google…
Thank you.
Inserts Summer Drinks

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Inserts nuts and bolts presentation 11 july

  • 1. Inserts nuts and bolts: Understanding inserts in the modern media landscape Lateral Group Thursday 11 July 2013 #dmainserts
  • 2. Agenda 3.00pm - Registration and networking 3.30pm - Welcome from the chair CJ, Managing Director, All Response Media 3.45pm - Inserts – Why inserts are still relevant in a multi channel age? Nick Barnard, Head of Inserts, TMG 4.10pm - 'BLIPP Your Inserts!' how augmented reality can enhance engagement, interaction, conversion and sale! Stephen Shaw, Opportunities Director, Blippar 4.35pm - Effective insert planning tips - The basics Lucy Stafford, LSBS Consulting 5.00pm – Refreshment break 5.10pm - The changing face of print Nick Barbeary, Client Experience Director, DST Group 5.35pm - Affordable creativity and special print mechanics James Brook, Head of Inserts & DR, Mail Newspapers Simon Buckenham, Inserts Sales Manager, Bauer Media Group 6.00pm - Closing comments from chair CJ, Managing Director, All Response Media 6.30pm – Inserts Summer Drinks
  • 3. Nuts ‘n Bolts Introduction CJ – Chair: Inserts Council Managing Director: All Response Media
  • 4. Insert volumes Billions Source: DMA Inserts Monitor 0 1 2 3 4 5 6 2008 2009 2010 2011 2012
  • 5. Source: All Response Media What type of inserts? - “Big or Small” • More reliance on smaller, lower cost formats %‘Big’ Weekend Papers / Supplements
  • 6. What type of inserts? - “Big or Small” • 2013 seeing high number of inserts per week • Increasingly smaller formats (8pp and under) Source: All Response Media Amountperweekend Weekend Papers / Supplements
  • 7. % Response online Online response 2011/12 research summary Ave. 20% 59% 83% 50% 32% 56% 2010 % 52%
  • 8. Inserts - Why inserts are still relevant in a multi-channel age? Nick Barnard Head of Inserts, TMG
  • 9. What do we mean by relevant?
  • 10. They work…. • Total insert volume across the magazine and newspaper sectors in 2012 was over 4.7bn* *DMA 2013 Inserts Monitor
  • 12. What do the pubic actually think? • 52% of adult population recalled Inserts in Newspapers and magazines • In top group of recalled channels (4th)alongside such traditional media as TV, door drops and direct mail • 20% higher than Internet and almost twice the number of warm email *British Population Survey - The British Marketing Survey
  • 13. What do the pubic think? • Seen as more ‘acceptable’ than Internet and warm email. • Again, traditional sectors such as TV, National Press, Consumer magazines also rank highly *British Population Survey - The British Marketing Survey
  • 14. What do the pubic think? • In terms of age, people who find inserts ‘acceptable’ are over represented in the younger age groups - 15 – 24 years & 25 – 49 year old age brackets *British Population Survey - The British Marketing Survey
  • 15. Does that differ from what marketers think? • Consumers – 52.9% would miss print vs. 34.1% missing online • Marketers – 40.6% would miss print vs. 41.9% missing online *fast.MAP gap 2012
  • 16. • Print underestimated • Consumers still value print
  • 17. About Inserts… Responsive • They can deliver 4-8 times more response than space advertising alone. Cost Effective • Relatively cheap CPT • Delivery dates later so ideal for distress campaigns Intrusive • Put catalogue into reader’s hands – interaction. • Provides an immediate call to action. Flexible, Engaging and tactile • Inserts break away from the formal constraints of space advertising. Post-it notes, bound-ins, tip-ons, scent strips, lenticulars etc. Test-friendly • Low volume, low risk testing with huge roll-out potential.
  • 18. About Inserts? Measurable and trackable • Easy to track response by creative, title, region, etc. Offer Mass market coverage or regional targeting • Not necessary to use full print run; possible to concentrate on strongest regions only. • Use wholesalers to target by postcode - Mosaic • Use niche magazines. Exclusivity • Advertise in solus environment Compatible with other media • Drive response online • 56% of response goes online* * DMA 2011
  • 19. Summary • Still relevant • Inserts work • Valued by Consumers • Lots of opportunities
  • 20. 'BLIPP Your Inserts!' how augmented reality can enhance engagement, interaction, conversion and sale! Stephen Shaw, Opportunities Director, Blippar
  • 21. Effective insert planning tips – The basics Lucy Stafford, LSBS Consulting
  • 23. However…. 4.9bn inserts in mags and papers in 2011 6.97bn inserts distributed D2D in 2011 1.06bn inserts booked via newshare in 2011
  • 24. Agenda • Tips to maximise response • Timings • The brief • Planning the campaign • Tracking the campaign
  • 25. Maximising Insert Response Use a wide range of titles Avoid Wastage Regionality Subs v. Newsstand Test Small Volumes *DMA Inserts Council Run in selected core areas Test both Subs can deliver 2x response* Sales vs print run ratio 30%-75% more responsive in key periods*Consider Seasonality
  • 26. Maximising Insert Response Low duplication, rates comparable to Nat press Format/Creative 3rd Party / PD 1 Stage v 2 Stage Regional Press *DMA Inserts Council Targeted, delivered to home, receptive audience, often 2x response of newsstand publications Ave. 50% more response with 2 stage* Test variations - Achieve standout through unusual format/creative - Loose v bound v tip-on
  • 27.
  • 31. Planning the campaign Analyse previous results Competitor data Format Media planning tools Agency Data Bank Regional press Door to door Compile candidate list National press Magazines Third Party Remember to test!
  • 33. Planning the campaign Media planning tools Agency Data Bank
  • 34. Why is targeting essential ? • Nothing is targeted at everyone • Cost • Environmental concerns (99.9% are “wasted”) • In order to achieve business dynamics – CPR, CPA, ROI etc
  • 35. Targeting influences • Title audience – TGI, NRS vs clients current customer base or target market • Cost of the title • Responsiveness of the title (if used before) • Minimum test volume allowed/required • Roll-out potential • Regionality ? • Seasonality ? • Format required/allowed by title • Previous experience – does the title “work” for other clients ?
  • 37. Format • Size, weight, pagination, paper stock… • Limitations of candidate list (especially Third Party) • Format tests? • Be involved in the creative brief • Including quality considerations – what impression are you trying to give? 280mm 148mm 280mm 148mm 280mm 148mm
  • 38. Planning the campaign Regional press Door to door Compile candidate list National press Magazines Third Party
  • 39. LARGE COVERAGE The role of National Press
  • 40. The role of Regional Press LOCALISED NATIONAL UPWEIGHT TARGETED
  • 41. The role of magazines
  • 42. The role of third party/PD’s ? VOLUME PERSONALLY ADDRESSED RESPONSIVE DEMOGRAPHIC SEASONAL
  • 43. The role of door drops ? VOLUME COVERAGE TARGETING ZONING
  • 45. Handling and assessing response • Ensure codes correctly allocated • Test response handling and attribution (essential for assessing results and future planning) • Remember – a lot of your response will have been delivered online
  • 46. • Large untapped market • Planning and timings are key • Nail the brief • Use all available data to plan • Consider format carefully • Consider all insert opportunities • Track the campaign • TEST, TEST, TEST AND TEST AGAIN Summary
  • 48. Copyright © 2012 DST Output Print in an increasingly online world Nick Barbeary 11/07/2013
  • 49. Copyright © 2012 DST Output A closer look at the changing face of print
  • 50. Copyright © 2012 DST Output Digital print…our saviour!
  • 51. Copyright © 2012 DST Output
  • 52. Copyright © 2012 DST Output The Market continues to change
  • 53. Copyright © 2012 DST Output 2005 “Traditional channels form the mainstay of organisation’s communication programmes”
  • 54. Copyright © 2012 DST Output 2009 “Increasing penetration of internet , combined with cost effectiveness in a recession leads to an increased use of online communication channels”
  • 55. Copyright © 2012 DST Output Now “An increased understanding of multi-channel effectiveness leads to a more balanced use of channels in customer communication”
  • 56. Copyright © 2012 DST Output Driven by the consumer and the technology they use
  • 57. Among 16-to-24 year olds, more time is spent on the Internet than in front of the television - increasingly accessed by mobile technology Source: Boston Consulting
  • 59. One fifth of the adult population have never gone online, although these individuals are typically from lower income groups living in rural areas distanced from London
  • 60. About 60 percent of those aged 65 or older have never used the Internet
  • 61. 97 percent of e-mails globally are unwanted Source Microsoft Security Intelligence Report
  • 62. On the other hand
  • 63. More than half of new Internet users over the past year were aged 50 or older
  • 64. 30.1 million adults use the Internet every day or nearly every day, accessed via a wide range of technology
  • 65. 54% of adult internet users also bank online
  • 66. Consumers benefit from the Internet by purchasing products offline which they researched online (approx £40 billion per year)
  • 67. Copyright © 2012 DST Output However
  • 68. Copyright © 2012 DST Output…and let’s not forget Social!
  • 69. Copyright © 2012 DST Output
  • 70. Copyright © 2012 DST Output
  • 71. Copyright © 2012 DST Output Changing media expectations In the format & channel that I prefer (at that time) When I want it Relevant
  • 72. Copyright © 2012 DST Output If the consumer is changing …..what is happening to print?
  • 73. Copyright © 2012 DST Output Digital and Inkjet Advances • Hardware • Software • Inks • Resolution • Automation • Processes • Costs Faster Bigger Better
  • 74. Copyright © 2012 DST Output 2010 - HP T350 1,200 dpi., 762mm web, 183 mpm. 3,927 bespoke A4s per minute
  • 75. Copyright © 2012 DST Output Speed of Progress 2011 HP T400 1,200dpi., 1067mm web, 183 mpm. 5,500 bespoke A4s per minute
  • 76. Copyright © 2012 DST Output Print runs are getting smaller in size, but there are more of them!
  • 77. Copyright © 2012 DST Output This is how customers are connected to their world Twitter YouTube Video Google Vimeo LinkedIn Skype Music Sharing Yahoo! Facebook Blogging Websites Direct Mail Mobile AdvertisingPinterest Gamification Press SponsorshipTV Digital Billboard Email Firefox World of Mouth Cinema Radio Posters Augmented Reality Pinterest
  • 78. Copyright © 2012 DST Output Print embraces the Multi Channel World
  • 79. Copyright © 2012 DST Output Department of Health • Change4Life program • Blends print in all formats with data driven multi channel communications. • The most successful campaign ever commissioned by DoH • ROI on print and DM campaigns captured through calls to action on and offline
  • 80. Copyright © 2012 DST Output Average increase in response rates over print only campaigns
  • 81. Copyright © 2012 DST Output Environmental Influences and Best Practice
  • 82. Copyright © 2012 DST Output Why it is important • Meets clients corporate and social responsibility (CSR) objectives • Protects brand values • Perpetuates self regulation • Introduces efficiencies and improves ROI
  • 83. Copyright © 2012 DST Output Council objectives • Support reduction in biodegradable waste sent to landfill to 7.5 million tonnes by 2013 and to 5.2 million tonnes by 2020. • Create a greater understanding of environmentally friendly operations • Change bad habits • Supply simple, jargon free advice following best practise guidelines
  • 84. Copyright © 2012 DST Output Perceived Benefits A: 75.7% consumers think better about print on recycled paper B: 63.1% welcome steps taken by companies to offset CO2 C: 64.7% consumers would give more business to companies certified as eco friendly less waste = less cost = greater ROI
  • 85. Copyright © 2012 DST Output Materials - best practise • For every tree that is logged in managed forests, three to four trees are replanted, as young trees grow they absorb CO2 • Purchase through reputable sources avoid buying illegally imported unaudited stock ….. ask the question ?? • As a minimum standard material must be purchased from approved sustainable sources. Suppliers must be able to provide evidence of this – FSC / PEFC Accreditations
  • 86. Copyright © 2012 DST Output • Reduce grammage – better yield or more copies per tonne • Reduced weight reduces CO2 in delivery • Utilise recycled stocks • Use standard sizes and reduce grammage when you can.. Materials - best practise
  • 87. Copyright © 2012 DST Output Size is everything – 50-70% of a print job is material cost 200mm 190mm 210mm Wastage - best practise
  • 88. Copyright © 2012 DST Output • Manage your supply chain - push ISO14001 downstream • Minimise and Audit wastage within all processes - check all stages • Ink and Finishes – minimise ink, use coated stock, avoid laminates • Use logos to promote environmental credentials – promote recyclability Printing - best practise
  • 89. Copyright © 2012 DST Output Making Print Work
  • 90. Copyright © 2012 DST Output Business Services – UPS • Working closely with UPS’s agency to deliver global new customer campaign •Takes customer through a “journey” using relevant languages and imagery •Integrated workflow to simplify global approval process Local nuances
  • 91. Copyright © 2012 DST Output Leisure – Gala Coral • Working closely with agencies to deliver creative Direct Marketing •Utilising both mono and colour digital data led technologies to optimise response rates •Utilises range of finishing techniques to deliver customer impact Format
  • 92. Copyright © 2012 DST Output Retail – High Volume Dynamic DM •Using latest high speed inkjet print technology •Enables efficient production of variable colour digital print •Large national individually tailored campaigns returning significant ROI Drive to data and measurability
  • 93. Copyright © 2012 DST Output Automotive – Mercedes Customer Retention • Recognising the customer, their car and profile • Targeted model & finance to engage at point of potential new purchase • Impressive response from hybrid print output Quality an issue?
  • 94. Copyright © 2012 DST Output Associate Benefits - M&S Reward Statement • Integration of six documents into one (better communication and cost) • Dynamic and relevant content for every employee • Supported by graphic representation of data Not only colourNot only variable colour
  • 95. Copyright © 2012 DST Output Takeaway! ……………….Print is not a commodity anymore!
  • 96. Copyright © 2012 DST Output More than half of the 1.9 million new Internet users over the past year were aged 50 or older It is becoming increasingly valued in a world of mass communication
  • 97. Copyright © 2012 DST Output Thank you & questions nickbarbeary@dstgroupuk.com tel: 0845 8590000 mobile : 07979 500295
  • 98. Affordable creativity and special print mechanics James Brook, Head of Inserts & DR, Mail Newspapers Simon Buckenham, Inserts Sales Manager, Bauer Media Group
  • 99.
  • 100. The majority of inserts sold are ‘single sheet’ A5 or ‘multi page’ catalogues: Single Sheets: Multi Page Sheets: Loose inserts: but paperweights are playing a bigger part . . .
  • 101. Size and paper can make the difference
  • 102. Paper technology increases impact and engagement
  • 103. The product becomes the advertising vehicle
  • 104. ‘Bound in’ inserts maintain the creative flexibility of loose inserts, becoming an integral part of the magazine: Bound inserts: Another Bound in example
  • 105. Tip - Ons Tip on inserts gives clients a perfect sample opportunity whilst retaining high efficiency.
  • 106. Post-It Post-it notes afford a quirky response mechanism. Great standout, low production and cost efficient.
  • 107. Leaflets and brochures are taken notice of by women who read magazines. 76% look at loose inserts and leaflets in magazines Leaflets and brochures provoke a call to action 38% have used a coupon reply card printed on an insert 34% have used a discount code printed on an insert 44% have visited the website address printed on an insert 41% have bought something as a direct result of reading an insert or leaflet in a magazine 74% have purchased a fashion item as a result of reading an insert/leaflet 71% have redeemed coupons on leaflets in- store 32% of which have kept the insert for future reference
  • 108. Mail Readers respond well to Insert advertising 79% say inserts in the Mail are good quality 42% say inserts in the Mail are a useful source of information 30% say they sometimes keep the Inserts that appear in the Mail 68% Readers look through them
  • 109. Inserts are a credible source of advertising… Which of the following words or phrases would you generally associate with advertising in, or on, the following media? …they are not as intrusive as other media Online Newspapers Radio TV 36% 5% 18% 26% Inserts are not viewed negatively by readers … Intrusive Cheap Low quality 23% 19% 20%
  • 110. About Special Mechanics 10 different special mechanics were measured in the Magnify Study. All of these mechanics have individual strengths, and performance of such mechanics can vary depending on advertising category. Special mechanics that perform particularly well include: • ads containing samples • food coupons • scent strips An advert which utilises unique characteristics or has the goal of driving a specific reader action which sets them apart from standard display advertising Special Mechanics: PPA Research
  • 111. Optimising advertising performance: Bigger is better Harness the editorial glow Front of book better than back of book Not all categories perform equally Special mechanics enhance performance
  • 112. Providing actual samples gets respondents’ attention in comparison to an offer of a sample or a trial Positive brand disposition PurchaseConsideration +37%+160%+50% Sampling:
  • 113. Boost trial of a product Increase visibility and interaction with an advert Further increase product purchase by 11% 3 times more likely to be clipped and saved compared to normal food ad On average 1 in 4 of those who remember the ad will use the coupon 42% of those who remember the ad go on to recommend the product Food Coupons:
  • 114. 1 Scent strips outperform ads without this mechanic significantly across all key metrics catch the eye draw readers into the copy get them to engage with content Fragrance Strip 20% More visible 58% More engaging 67% uplift in effectiveness score Consideration +36% Purchases +66% Positive brand disposition +11% Scent strips: Scent Strips:
  • 115. Other Print Mechanics… Print (inserts) is the only medium capable of targeting all of the 5 senses
  • 116. Micro – encapsulation: Various terms include: • Scent Seal • CBL Liqua Touch • Liqua Touch “Midi” • Fragrance Bottle or Box • Scent Strip • Scratch & Sniff Smell
  • 117. Fragrance: Clarins Thierry Mugler (Alien) fragrance spray campaign • Creative is a credit card sized ‘tip on’ delivering up to 6 sprays of the exact fragrance. Smell
  • 122. Book Mark & Tip On:
  • 124. Print & Inserts are still innovating! From 3D covers and "intelligent photos", to talking ads, "click to buy" technology and augmented reality, media owners continue to innovate Special mechanics E-ink covers Embedded videos Holographic covers
  • 125. The Webkey: • A unique way of bridging physical media and the digital world. • Engages recipients with content offline, then connects them online to learn more. • Just plug it into a USB port to seamlessly launch any URL. • Allows marketers to create personalized online experiences whilst tracking campaign performance in real time.
  • 127. The Web Key integrated with scent:
  • 129. Digital Print Interactivity: QR Codes: NFC Enabled: Inserts tagged with touch technology can be tracked & measured for their effectiveness
  • 131. Summary: The media landscape is changing but INSERTS still has an important role. Inserts provide scale, efficiency, relevance and creativity. Just ask Google…