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Sarah M. Madonna
125 Barnum St. Apt. 14, East Stroudsburg, PA 18301 Email: xunshakeablex@gmail.com
Phone: (717) 682-4859
Education
Masters of Arts in Applied Archaeology
Indiana University of Pennsylvania
Indiana, Pennsylvania
May 2014
Bachelor of Arts in History
Minor in Anthropology
Shippensburg University
Shippensburg, Pennsylvania
May 2010
Honors: Dean’s List, Honors Program, Phi Alpha Theta (History Honors Society) and Brossman Scholarship
RecentWork Experience
Lifeguard
Great Wolf Lodge
Scotrun, Pennsylvania
November 2015-Present
 Ensured the safety of patrons using the pool area.
 Performed minor maintenance tasks during work hours.
 Positively interact with guests at all times.
Customer Service Representative
TruGreen
Lititz, Pennsylvania and Randolph, New Jersey
February 2014-September 2015
 Assisted customers within a call center by arranging appointments, answering questions and
reviewing accounts.
 Navigated various computer databases in order to properly assist customers in a timely manner.
Tour Guide
Lititz Historical Foundation
Lititz, Pennsylvania
May 2013-December 2013
 Led tour groups through the museum and historical house to educate tourists about the town.
 Volunteered in the museum gift shop and sold gifts from the Lititz and Lancaster area.
Sarah Madonna
Lifeguard
Lititz Rec Center
Lititz, Pennsylvania
September 2012 – February 2014
 Ensured the safety of patrons using the pool area.
 Performed minor maintenance tasks during work hours.
Lifeguard
Lancaster Parks and Recreation
Lancaster, Pennylvania
May 2010-May 2013
 Ensured the safety of patrons using the pool area
 Performed minor maintenance tasks during work hours.
Kohl’s
Store Associate
Lancaster, Pennsylvania
November 2012-April 2013
 Organized each section of the store for customers to find what they needed.
 Located items that the customers needed.
 Operated a cash register for returns and purchases.
Bookseller
Barnes and Noble
Lancaster, Pennsylvania
November 2013-January 2014
 Stocked and organized bookshelves throughout the day.
 Managed a cash register and rang up orders for customers checking out.
Student Worker
Special Collections & University Archives
Indiana University of Pennsylvania Libraries
Indiana, Pennsylvania
September 2011-May 2012
 Processed and re-housed archival collections including Pennsylvania ethnographic studies.
 Conducted research, assisted patrons and communicated effectively with the university
community.
 Updated finding aids and improved access to manuscript collections and digital resources.
 Organized collections using acid-free archival supplies.
Sarah Madonna
Student Librarian
Ezra Lehman Library
Shippensburg University
Shippensburg, PA
August 2006-May 2010
 Checked out books for students using the library.
 Took payment for overdue books.
 Organized and shelved books throughout the library.
 Performed minor maintenance throughout the library ranging from fixing printer jams, cleaning up
during closing and fixing student computer concerns.

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Sarah Madonna Resume

  • 1. Sarah M. Madonna 125 Barnum St. Apt. 14, East Stroudsburg, PA 18301 Email: xunshakeablex@gmail.com Phone: (717) 682-4859 Education Masters of Arts in Applied Archaeology Indiana University of Pennsylvania Indiana, Pennsylvania May 2014 Bachelor of Arts in History Minor in Anthropology Shippensburg University Shippensburg, Pennsylvania May 2010 Honors: Dean’s List, Honors Program, Phi Alpha Theta (History Honors Society) and Brossman Scholarship RecentWork Experience Lifeguard Great Wolf Lodge Scotrun, Pennsylvania November 2015-Present  Ensured the safety of patrons using the pool area.  Performed minor maintenance tasks during work hours.  Positively interact with guests at all times. Customer Service Representative TruGreen Lititz, Pennsylvania and Randolph, New Jersey February 2014-September 2015  Assisted customers within a call center by arranging appointments, answering questions and reviewing accounts.  Navigated various computer databases in order to properly assist customers in a timely manner. Tour Guide Lititz Historical Foundation Lititz, Pennsylvania May 2013-December 2013  Led tour groups through the museum and historical house to educate tourists about the town.  Volunteered in the museum gift shop and sold gifts from the Lititz and Lancaster area.
  • 2. Sarah Madonna Lifeguard Lititz Rec Center Lititz, Pennsylvania September 2012 – February 2014  Ensured the safety of patrons using the pool area.  Performed minor maintenance tasks during work hours. Lifeguard Lancaster Parks and Recreation Lancaster, Pennylvania May 2010-May 2013  Ensured the safety of patrons using the pool area  Performed minor maintenance tasks during work hours. Kohl’s Store Associate Lancaster, Pennsylvania November 2012-April 2013  Organized each section of the store for customers to find what they needed.  Located items that the customers needed.  Operated a cash register for returns and purchases. Bookseller Barnes and Noble Lancaster, Pennsylvania November 2013-January 2014  Stocked and organized bookshelves throughout the day.  Managed a cash register and rang up orders for customers checking out. Student Worker Special Collections & University Archives Indiana University of Pennsylvania Libraries Indiana, Pennsylvania September 2011-May 2012  Processed and re-housed archival collections including Pennsylvania ethnographic studies.  Conducted research, assisted patrons and communicated effectively with the university community.  Updated finding aids and improved access to manuscript collections and digital resources.  Organized collections using acid-free archival supplies.
  • 3. Sarah Madonna Student Librarian Ezra Lehman Library Shippensburg University Shippensburg, PA August 2006-May 2010  Checked out books for students using the library.  Took payment for overdue books.  Organized and shelved books throughout the library.  Performed minor maintenance throughout the library ranging from fixing printer jams, cleaning up during closing and fixing student computer concerns.