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ACADEMY
16/26/2016
Team..
Santhosh Prasad
Indian
Electrical Engineer
Claire Torelli
French
Finance
Eruchalu Ije
Nigerian
Economics
Sean Peter Huber
Austrian
Industrial Design
Emre Yararbas
Turkish
Chinese Business
Manikandan Sivasankar
Indian
Consultant & Entrepreneur
2
Agenda
Company Background
Industry analysis
Trends
Recommendations
Summary
1
2
3
4
36/26/2016
5
1
• Petrofac
2
• Oil and gas industry
Company background
46/26/2016
18000 employees operating in 27 countries for the past 32 years
• Leading player in the oil & gas service industry
• Annual revenue of $6.32 bn with a projected growth rate of 16.80 %
• Two divisions:
• ECOM-75 % of petrofacs revenue
• IES
• “Aim to be the world’s most admired oilfield service company”
• Current strategy:1.Geographical expansion
2.Offshore expansion
3.IES implementation
Company sets to increase its employee base to 21,000 by 2015 to cater the future opportunities in the
brownfield and greenfield sector.
Petrofac
5
Source: http://finance.yahoo.com/q?s=PFC.L
6/26/2016
Source:http://www.petrofac.com/index.asp?pageid=118
Oil and gas equipment & services industry has a market capital of $3895 Bn
providing a net profit margin of 7.50 % with projected growth rate of 15.84 %.
Oil and Gas Industry Analysis
6
Source: http://www.ibisworld.com/industry/global/global-oil-gas-exploration-production.html
Source: http://www.world-petroleum.org/docs/docs/speeches/wpc%20Presentation%20the%20Aging%20Workforce%202.swf
6/26/2016
• It contributes to producing 60 % of worlds energy.
• Job opportunity in the oil and gas industry is expected to grow at the rate of 17 % by 2020.
• Average age in E & P is 50 years
• 40 -60 % of the aging employees will retire within next 5 -10 years
• 30-40 % of the employees are in the average age of 30 years
• Major players :
With a growth rate of 15.84%, the industry is expected to experience a boom in
its recruitment of required skills.
Industry Analysis
1
• HR Industry
2
• Situational Analysis
76/26/2016
8
Source: http://www.fitchlearning.com/ae/industry-resources/white-papers/graduate-challenges
Source: http://www.trainingindustry.com/professional-education/articles/rescuing-and-redefining-diversity-as-a-recruitment-and-training-goal.aspx
6/26/2016
HR Industry
Global recruitment market industry is expected to be worth $369 Billion by 2014 with an average
annual growth of 5.4 %
Recruitment
The global market for training services is expected to be worth of $292 Billion by 2013 with an
average annual growth rate of 2 %
• Training involved classroom lectures, Practice exams, Practical training
• 51% of companies deliver at least one training session via eLearning to over 50% of their
employees, compared to 39%
Training
66.5 % of people prefer the blended learning method
14.50%
66.50%
19%
0.00%
10.00%
20.00%
30.00%
40.00%
50.00%
60.00%
70.00%
Formal Blended Learning Informal
Gen Y learning Preferences
37%
26%
2%
32%
3%
Workplace support
Individual variability
Compensations
job quality
Job demands
On average O& G services industry has a retention rate of 95-96 % as of 2012
• Based on a survey it was found that Work environment and individual
growth accounts to 60 % of turnover.
• But still the attrition rate is very minimum compared to other industries
due to the compensations
0%
20%
40%
60%
compensation
growth
new skills
• 51 % of the employees tend to leave the organization citing increased compensation
• 31 % to pursue greater advanced opportunities
Retaining
9
Source: Survey Monkey(http://www.surveymonkey.com/s/8SY583C)
6/26/2016
Graduates Perception Employees reason for leaving
6/26/2016 10
• Current strategy of Petrofac HR department
Situational Analysis
• Opportunities
We recommend the Renaissance Program ,to make use of the existing weaknesses as an
opportunity to gain a sustainable competitive advantage in the current market
Renaissance Program:
• Leverage on the social media to increase the brand awareness
• Having a structured academy & a blended training program (Formal & informal,Gamification
simulation, mentorship)
• Focusing on the employer satisfaction in depth (work environment,timings,mentorship)
Weaknesses are our opportunities
Can Petrofac have the best training academy to be the thought leader
in the industry?
Yes, Petrofac can be the thought leader in the industry by having
the best training academy program..!!
“..selected candidates were asked to write a purely technical exam, which
secured hiring technical talent..”
“..within the first few days the programme felt like any other
university course, the readings and text book material could have
been more interactive..”
“..Mentors are a great way to see ones self through the eyes of
others……..”
“..It is our opinion that the graduate program could be structured
more around achieving status……..”
Name: Omar Aker
Graduate Program Period:2010-2012
Location: Sharjah
Department : Process engineering
Mode of interview : Group interview
No of participants:7
Location : Starbucks, MOE
Date of interview : 28th July 2013
Trends
1
• Common trends
2
• H.I.T ‘s
116/26/2016
Common Trends in Recruitment & training
The following have been found as the trends followed in the recruitment and
training industry
Recruitment:
• Internal Recruiting (e.g. Promotion)
• Employee referrals
• Outsourcing
• University Recruiting
• Employing specialized recruiters
• Online job portals
• Social media (twisumes, Video resumes)
Training:
• Classroom lectures
• Theoretical training
• Training institutes
• E-learning
• PLE(Personal Learning Environment)
126/26/2016
These H.I.Ts can be leveraged upon by Petrofac as 37 % of the companies use social networks to
research the potential job candidates.
• Deloitte was awarded the best user of social platform for recruitment in 2012.
• 49% of companies have benefitted by applying the talent pool technique
High Impacting Trends (H.I.Ts):
Leveraging on the Social Media for Recruitment
136/26/2016
Consumerization of technology and usage of market techniques in the recruitment process
increases the efficiency of the firms recruitment by 35 %
• 40 % of the total smartphone users in the age group of 20-35 years.
• Usage of ipad for learning purpose has witnessed a Y-o-Y growth of 37 %
Recommendations
1
• Academy Structure Proposal
2
• Renaissance Program
6/26/2016 14
Academy Structure Proposal
Management
Consultants (retired professionals, University
professors, Industry experts)
Trainers (Senior & Assistant)
Graduates
Strategic decision Making
• Syllabus formation
• Seminars
• Conference
• Training execution
• Mentoring
• On-Job-training
• E-Learning
• Simulations
6/26/2016 15
Renaissance Structure will assist Petrofac’s academy to perform efficiently and with
economies of scale
Reason:
• To have a centralized decision making system for efficiency
• To have a formal planning of budget for economies of scale
Recommendation:
• Management at the top level of the structure
• Leverage on the expertise of the retired professionals, university professors, Industry experts,Mid-
level managers in forming the syllabus
• Leveraging on the skills of Petrofac training services to train the graduates
Implication:
• Increase in efficiency to centralized decision making
• Thought leader in the industry
* source: http://www.mindtools.com/pages/article/newSTR_54.htm
* Current Brand Awareness 25 %
• Providing options to the Graduates to Master the core competencies faster
• Direct Stakeholder:Students,universities,Employees & Business Division, Government
• Indirect Stakeholders:Competitors,Recruitment & training agencies, Government
6/26/2016 16
Renaissance Program
Renaissance program allows the graduate employees to rediscover themselves and helps
Petrofac in increasing its retention level gaining a competitive advantage
Reason:
• To increase the brand awareness among the graduates
• To have a unique retention strategy for having a sustainable competitive advantage
Recommendation:
• Leverage on social media and Petrofac challenge
• Focus on practical training, mentorship
• Retention strategy targeting the professional and personal recognition
Implication:
• Increase in the brand awareness by 30 % in 3 months
• Decrease in the time to autonomy of the graduates
6/26/2016 17
Renaissance Program-Recruiting
“Online Hiring Tools Are Changing Recruiting Techniques”
6/26/2016 18
Renaissance
Program
Recruiting
1.Social media
2.Petrofac Challenge
3.University
Scholarship
Training
Blended training
structure
Retention
Revamping the
recognition and
environment to retain
the talent
* Sustainability-Maintain Sustainable Competitive advantage over its competitors
* Strategy Duration
• Short term (<6months)
• Mid term (6 months)
• Long term (>1 year)
Mid Term
(6 months)
Strategy Duration *
Sustainability*
High
Long Term
(1 year)
Low
Short Term
(<6 months)
Reason:
• To increase the brand awareness to 35 %
• To increase in the quality of the graduate intake
Recommendation:
• Leverage on social media to increase the brand awareness
• Introduce Petrofac challenge platform for recruiting
• Introduce the scholarship scheme into Petrofacs recruitment
strategy to have a candidate lock in
Implication:
• Increase in the brand awareness to 35 % in 3 months
• Quality of graduate recruit increases by the challenge
Social Media
• Hire a Social Media
Executive
• Ask questions to the students
• Reward the student who
answers the question with a
freebie
• Post Graduate interviews
• Post details about the GDP
• Increase the content about the
company
• Update the information
frequently
• Increase the popularity of the
page among Petrofac employees
• Place banners, fliers of petrofac
In the universities(Guerilla
marketing)
Social Media plays can be leveraged upon by Petrofac to increase its brand
awareness by 34 % in 3 months
• More than 1 Billion registered users
• 901 Million active users/month
• 60 % of students are active on Facebook daily
6/26/2016 19
6/26/2016
Petrofac Challenge
Petrofac Challenge can be effectively used as a medium to source the graduates as
well as to establish the brand presence among the students
6/26/2016 20
Petrofac
Challenge
What ?
Design
Simulation
Challenge
(University level)
When?
January to
June(5 Step
Process)Every
year
Why ?
To increase the
Brand
awareness
Source of
recruitment
Who?
Challenge Core
Team:Petroc
Engineers,
Academy
Participants:
University
Graduates
Petrofac Challenge Proposed Schedule
Two days in Aberdeen, 3 days in London
S/n
1 Flight Ticket: Return
(British Airways)
Dubai –
Aberdeen
Aberdeen -
London
3000 X 5
845 X 5
15,000AED
4,225
2 Hotel Accommodation Accommodation
+ breakfast
3000 X 5 15,000AED
3 Feeding 900 X 5 4,500AED
4 Tourism package 300/person:
1,500
7,500AED
TOTAL 46,225AED
• The top 3 teams will be winners and the runner ups.
• Prize allocation:
• 1st Team - Acceptance to GDP+ Travel package
• 2nd Team - Acceptance to GDP
• 3rd Team - Offer for an internship
University partnerships & Scholarships
University Partnership:
• Aim is to Inculcate Petrofac brand among the students
• Leverage on the existing partnership with the universities to increase the brand
awareness
• Promote Petrofac’s social media page via fliers, banners (Guerilla Marketing)
• Provide internships, Summer Project options to the partnered university
candidates
Reality Check:
University of
Washington(Bothell)-
Cooperative Education system
Scholarships:
• Aim is to have a lock in of the candidate
• Target :Technical training institutes
• Sponsor the candidates 2 year engineering course in the partnered universities
• Time to autonomy will be 2-3 years.
• Consistent supply and lock in of the Graduates; which is legal in the GCC*
Reality Check:
US Airforce,Buildingcareers.org
(Building and construction authority of
Singapore
6/26/2016 21
Source: Networkers Incorporation
6/26/2016 22
Renaissance
Program
Recruiting
1.Social media
2.Petrofac Challenge
3.University
Scholarship
Training
1.Training and
mentoring proposal
1.Proposed Academy
Structure
2.Proposed Calendar
Retention
Revamping the
recognition and
environment to retain
the talent
Renaissance program - Training
Training and Mentoring Proposal
6/26/2016 23
66.5 %* of the graduates prefer to join a company that has blended learning and
mentorship techniques
Blended Learning:
• Integrating oilennium (from Petrofac training services) with the Graduate development program
for an effective blended learning
• Mentoring – “sustained relationship between an employee and a trusted advisor”
Mentor Selection Criteria
• Based on HR Feedback
• Based on Peer and junior
employees feedback
• Based on Project
Experience
* www.spe.com/training/researchresult2012
Training-Academy Schedule
Course/month
Process Eng and HSE Design T B
Civil & structural T B
Mechanical & Metallurgy T B Key
Piping,layout & Pipelines T B Training Week
Electrical T B Business week
Control instruments & telecomms T B Visit
Construction/Constructability T B Vacation
Business Rotation
Site rotation (50 graduates)
Engineering Rotation (50 Graduates) Rotation
OctJun
Rotation
Apr May July Aug SepOct Nov Dec Jan Feb Mar
• 101 Module training will be provided to the graduates as e-learning (Virtual classrooms-optional).
• An Assessment will be held on the first week of October on the e-learning
• The Training is designed to have 2 Training weeks and 2 Business weeks (Exercise and business task)
for each month
• 2 bi-weekly simulation assessment /month(Gamification Simulation from Petrofac Training services)
• Graduates are provided with option to return to the academy as assistant trainers after their rotational
period
6/26/2016 24
Hands on training and Classroom lectures blended together increases the efficiency of
the graduates by 48 %*
101 Module training converted
to e-learning format
Access provided to students
as soon as they are recruited
Renaissance program -RETENTION
6/26/2016 25
• Reasons:
• To retain the talent within the organization
• 54 %* of the people would like to have a flexible work environment and good career
growth path
• Recommendations:
• “Better retention starts with better recruitment and training”
• Retention through Professional Advancement Opportunities(Peer mentoring, Career
growth, Compensation)
• Feedback documentation appraisal by HR department for Line Managers on graduate
trainee performance
• Retention through Personal Recognition(Flexibility in work schedule, retention reward
programs, employee recreational benefits)
• Team recognition with: incentives such as team getaway packages
Impact:
• Productivity level of a satisfied employee is 30 % more higher
* 97% of graduates hired since 2010 are still working for Petrofac
Source:http://www.petrofac.com/index.asp?pageid=97
Renaissance
Program
Recruiting
1.Social media
2.Petrofac Challenge
3.University
Scholarship
Training
1.Proposed academy
structure
2.Revised
Retention
1.Flexible work
environment
2.Professional &
personal recognition
6/26/2016 27
Timeline and Cost Resources
MOVE RESOURCE COST
Recruitment
Social Media
Current Petrofac
Staff Nil
Challenge
Current Petrofac
Staff 47,000aed
Scholarships Universities 30,000aed X 5persons = 150,000
Internships Universities 2,000 X 5 = 10,000
Summer Projects Universities Nil
Marketing Materials Internal N/A
Mentoring & Training
Structure Management Nil
Selection Management Nil
E-learning Oilennium Nil
Retired Professionals
Honorariums per
visitation: flight
tickets, pocket
money,
accommodation
University Professors
Industrial Experts
Retention
Time Flexibility Management Nil
Team Packages Management 1,200/team/quarter
Retention Reward
Programs Management Point Accumulation technique
Total 161,200 AED
Activities
Social Media
Challenge
University Partnership
Scholarships
Move 2
Training
Graduate Program
Flexibility
Benefits
Move 3
Retention
Year 1 Year 2
Move 1
Recruitment
6/26/2016
Summary
6/26/2016 26
Recruitment: Using social
media to attract the necessary
candidates
Training: Using
eLearning, Simulations,
mentorship, site trainings
Retention: Using
unique employee
packages
6/26/2016 28
Exhibits
• Survey Results
• Industry Analysis
• Competitor Analysis
• Group interview
• Ansoff matrix
31
Very Similar Very Different
Very Different
Very Similar
Type of Offering
Type of Market
1
1 5
5
Competitor Map
32
Survey Results
Survey Details
Targeted Sample 150-200
Attended 100
Target Market Fresh Graduates,
Engineering students
Survey Based on • Location
• Discipline
• GDP selection criteria
• GDP duration
• Type of training
• Brand Awareness
Survey conducted on: Survey monkey
Link to survey: http://www.surveymonkey.com/s/NHJ3VBV
33
0 1 1 2 2 3 3 4 4 5
Compensation benefits
Career growth
Training programs
Programme duration
Brand Awareness
Graduate Development Program Selection criteria
Survey conducted on: Survey monkey
Link to survey: http://www.surveymonkey.com/s/NHJ3VBV
34
Survey Results
Asia 49%
Africa 41%
Europe 5%
Middle East
5%
Mechanical
22%
Civil 11%
Chemical 14%
Petroleum 8%
Others
(electrical,archit
eture,computer
eng,ECM) 44%
6-12
months
67%
1-2 yrs
31%
2-3 yrs
3%
0%
10%
20%
30%
40%
50% 44%
22% 25%
6%
3%
Program Duration
DisciplineLocation
Brand Awareness
35
Survey Results
37%
26%
2%
32%
3% Workplace support
Individual
variability
Compensations
job quality
0%
20%
40%
60%
compensation
growth
new skills
Employee Preference
Employee attractiveness
Source :www.surveymonkey.com
Survey Details
Targeted Sample 150-200
Attended 100
Target Market Employees, Fresh
Graduates
Survey Based on Retention and
Attractiveness
36
Oil and gas equipment & services industry has a market capital of $3.89 trillion
providing a net profit margin of 7.50 % with projected growth rate of 15.84 %.
• O & G service sector contributes to producing 60 % of worlds energy
• Major players – Schlumberger,Petrofac,Shell,BP,Technip,Saipem
• Job opportunity expected to grow at the rate of 17 % by 2020.
Recruitment
•30 % projected
growth in
recruitment.
•HR department
strengthen to lock
in capabilities
•Trends: Internal
recruiting,
University
Recruiting,
employee
referals,GDP
Training
•Avg annual growth
rate of 2 %
•Shifting towards
PLE
•51 % companies
deliver training via
e-learning for 50 %
of the employees
•Trends: Classroom
lectures(Training
1.0),E-learning ,
PLE(Training 2.0)
Retention
•Avg retention rate
of 95-96 % in O & g
service industry
•Work environment
and individual
growth accounts 60
% of turnover
•Attrition rate
minimum due to
compensation
•30-35 % prefers job
quality for staying
Industry Analysis
39
Training industry:
• Industry develops into Personal learning environment
• learners have the ability to take control of his or her own learning experience.
• 61% of Mandatory or Compliance Training is delivered online
• 51% of companies deliver at least one training session via eLearning to over
50% of their employees, compared to 39% .
• 70 % of companies expected to gamify their learning process( gamification
process)
Analysis
• Maria Tecnimont SpA is an International publicly registered group with segments in: Engineering
& Construction E&C, Technology & Licensing, Energy & Ventures
• With the Engineering & Construction being the highest source of revenue generation with
€1,810M in 2012.
• Market Capital: € 206.19M, Revenue: € 2.0B, EBIT: € 18.7, and projects in our 21 subsidiary
locations spanning across 7 continents of the world.
• Located in Rome, Italy, with presence in approximately 30 countries, with about 4,997employees
worldwide. The company has grown over the years by reason of acquisition.
41
Tecnimont Analysis
1810
177
199
Maria Tecnimont Revenue by
Business Segment
Oil & Gas &
Petrochemicals
Power
Infrastructure &
Civil Engineering
58%18%
3%
7%
11% 3%
Maria Tecnimont Employees by
Business Segment
Engineering
Oil & Gas &
Petrochemicals
Power
Infrastructure
Other Technical
Area
Sales
With the oil & gas & petrochemical segment being the bulk source of revenue, it
also constitutes the major field for recruitment. For skills in: chemical, civil,
petrochemical engineers, and geophysics.
42
Compa
ny
Busine
ss
Segme
nt &
USP
Category
of
Competiti
on
Mode of
recruitment
Emplo
yee
base
Engineering
department skills
Graduate
Prog
Retenti
on Rate
(%)
Time
frame
for
prog.
Recruitment
Process
Remuneration
Oil & Gas
Saudi
Aramco
Oil &
Gas,
Renewab
le energy
Client
Competitor
Online
application,
College
continuation
Program
52,000 Electrical, Mechanical,
Petroleum, Physics,
Marine, Refinery, Project
Mgt
No 99.75 3years Application,
Psychometric & aptitude
tests, orientation, offer
22,000
Health benefits,
Education, travel
& leisure
Gazprom Oil &
Gas,
LNG,
Transpor
t
Indirect Online, University
partnership, Fairs
393,000 Every Department Yes 99.9 Online application and
testing, phone
interview,assessment
day, Final assessmnt,
Offer
Health insurance,
accident
insurance,
bonuses, salary
BP Oil &
Gas,
LNG,
Marine
Indirect Online, University
fairs,
partnerships
87,500 Geoscientists, petro
physicists, mechanical
technicians, Business
enterprise
Yes 95 2-3
years
Salaries, bonuses,
pension, health
insurance, paid
travel, CSR
Oilfield Services
Schlumb
erger
Seismic,
Dilling,
Prod.
Direct Online,
Partnerships with
universities, job
fairs
120,000
+
Military Mechanics &
technicians, Geoscientists,
Engineering researchers
Yes 3years Online, testing, phone
interview
34,000, health
benefits,
retirement plan
Flour Oil &
Gas,
Biofuels,
Infrastr.
Project
mgt
Direct Online,
Partnerships,
Funds/scholarshi
p, fairs
41,000 Any engineering Yes 4years Online Health services,
Dental coverage,
life & accident
coverage,
Retirement plan
Academies
Rolls
Royce
Civil and
defence
aerospac
e,marine
,energy
Indirect Online,career
fairs,referal
50,000
(group
base)
Yes 98 % 1-2 years University
interviews,career
fairs,personal
interviews
Avg salary -
$70,000
Volkswa
gen
Automot
ive
Indirect Online,career
fairs,referal
501,956 Yes 96 % 1-2 years University,personal
interview,refereal
Tecnimont Value Chain
Recruitment
• Online, Institute partnerships
• 70 graduates yearly
• University/High school Graduates with skills in: Engineering, Economics,
Geology, Agrarian studies
Training
• 3 weeks, 120 class hours
• Mix of theory and practice modules.
• 30% of course participants will be employed on active construction sites
• The training is run in partnership with ASSOIL
• Courses on: Project Management, Economy & Finance, Specialized
Technical courses, Languages, Inserting
Retention • Remuneration/Bonuses
www.mariatecnimont.com
44
Tecnimont - SWOT
STRENGTH
Growing presence in the middle east
Strong referral network in Europe
Strong Subsidiary presence across continents
WEAKNESS
Small number of university partnerships
Improper graduate trainee structure
Lack of compensation derivatives for employees
Inadequate training syllabus compilation
OPPORTUNITY
Increasing university partnerships in key
locations
High school partnerships in Europe and Middle
East
Development of the curricula with training
institutes
Development of a structured e-learning platform
across all Tecnimont locations
THREAT
Growing competition for skill set by competitors
Poaching of trained personnel by competitors
Loss of graduate applicants to the company
leading to vacuum in the company
With the growing presence in the middle east, Tecnimont can increase its university partnerships, using
field-trips to also catch the interest of high school students in the industry.
45
• British Petroleum is a multinational oil and gas company headquartered in London,
England, United Kingdom. Operating in areas such as: exploration & production,
refining, distribution and marketing, petrochemicals, power generation, trading and
renewable energy.
• Having a global presence in approximately 80 countries, with about 85,900
employees worldwide.
• Market Capital: $135,555.70, Revenue: $107,214M, EBIT: € 18.7.
BP Analysis
46
BP Analysis - Value Chain
Recruitment: Online, University partnerships,
Internships, Facebook. 1000 graduates by 2014.
Graduates of Engineering with 2.1 degrees. Online
assessment, face-to-face technical interview, team
assessment
Training/Development: 2 - 4 year Graduate
Challenge. Training based on business segment
deployment. Specific Discipline training with 25 – 30
days of training each year, on both internal and
external courses. Personal development plan with
mentor, annual assessment. On-the-job training with
e-learning blend of scenario and simulation based
approaches, based on real BP sites.
Retention: Pension Scheme, Career development
into either Technical or Management roles. Employee
assistance, Flexible working hours, Holidays,
vacations and career breaks, Discounts, Share pay
scheme.
www.bpcareers.com 47
BP Analysis - SWOT
• Demand for target market by
other companies in the sector
• Oil prices which affect
recruitment demand
• University partnerships
in Russia due to shale
oil exploration buy in
• Length of the programme
• Lack of options to choose from,
very streamlined
• Inadequate university
partnerships
• Master’s degree holder
applicants only
• Interaction with graduate
candidates using social
media: Facebook
• Consumer brand
awareness: Gas stations
• Discipline based training +
OTJT
• Option for technical or
management role upon
graduation. Share Scheme
Strengths Weaknesses
ThreatsOpportunities
Ansoff Matrix – Move 1
Recruitment
strategy: Fluor targets
specific kind of skills in
graduates coming from
specific partner
universities
Move explanation:
Fluor should target
new partnerships with
universities, especially
in countries like
Kazakhstan where the
company is already
doing business
Ansoff Matrix – Move 2
Training strategy:
Fluor has traditional
training methods
Move explanation:
Fluor should develop
its training techniques
to make its program
more attractive for
graduates
50
Ansoff Matrix – Move 3
Retention strategy:
Fluor has a substantial
benefits plan for its
employees but
apparently it is still not
enough to retain its
graduates
Move explanation:
Fluor should offer new
and original benefits to
its employees to
differentiate from the
competitors (career
growth, work
environment, social
benefits)
51

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Final business competition presentation (1)

  • 2. Team.. Santhosh Prasad Indian Electrical Engineer Claire Torelli French Finance Eruchalu Ije Nigerian Economics Sean Peter Huber Austrian Industrial Design Emre Yararbas Turkish Chinese Business Manikandan Sivasankar Indian Consultant & Entrepreneur 2
  • 4. 1 • Petrofac 2 • Oil and gas industry Company background 46/26/2016
  • 5. 18000 employees operating in 27 countries for the past 32 years • Leading player in the oil & gas service industry • Annual revenue of $6.32 bn with a projected growth rate of 16.80 % • Two divisions: • ECOM-75 % of petrofacs revenue • IES • “Aim to be the world’s most admired oilfield service company” • Current strategy:1.Geographical expansion 2.Offshore expansion 3.IES implementation Company sets to increase its employee base to 21,000 by 2015 to cater the future opportunities in the brownfield and greenfield sector. Petrofac 5 Source: http://finance.yahoo.com/q?s=PFC.L 6/26/2016 Source:http://www.petrofac.com/index.asp?pageid=118
  • 6. Oil and gas equipment & services industry has a market capital of $3895 Bn providing a net profit margin of 7.50 % with projected growth rate of 15.84 %. Oil and Gas Industry Analysis 6 Source: http://www.ibisworld.com/industry/global/global-oil-gas-exploration-production.html Source: http://www.world-petroleum.org/docs/docs/speeches/wpc%20Presentation%20the%20Aging%20Workforce%202.swf 6/26/2016 • It contributes to producing 60 % of worlds energy. • Job opportunity in the oil and gas industry is expected to grow at the rate of 17 % by 2020. • Average age in E & P is 50 years • 40 -60 % of the aging employees will retire within next 5 -10 years • 30-40 % of the employees are in the average age of 30 years • Major players : With a growth rate of 15.84%, the industry is expected to experience a boom in its recruitment of required skills.
  • 7. Industry Analysis 1 • HR Industry 2 • Situational Analysis 76/26/2016
  • 8. 8 Source: http://www.fitchlearning.com/ae/industry-resources/white-papers/graduate-challenges Source: http://www.trainingindustry.com/professional-education/articles/rescuing-and-redefining-diversity-as-a-recruitment-and-training-goal.aspx 6/26/2016 HR Industry Global recruitment market industry is expected to be worth $369 Billion by 2014 with an average annual growth of 5.4 % Recruitment The global market for training services is expected to be worth of $292 Billion by 2013 with an average annual growth rate of 2 % • Training involved classroom lectures, Practice exams, Practical training • 51% of companies deliver at least one training session via eLearning to over 50% of their employees, compared to 39% Training 66.5 % of people prefer the blended learning method 14.50% 66.50% 19% 0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% Formal Blended Learning Informal Gen Y learning Preferences
  • 9. 37% 26% 2% 32% 3% Workplace support Individual variability Compensations job quality Job demands On average O& G services industry has a retention rate of 95-96 % as of 2012 • Based on a survey it was found that Work environment and individual growth accounts to 60 % of turnover. • But still the attrition rate is very minimum compared to other industries due to the compensations 0% 20% 40% 60% compensation growth new skills • 51 % of the employees tend to leave the organization citing increased compensation • 31 % to pursue greater advanced opportunities Retaining 9 Source: Survey Monkey(http://www.surveymonkey.com/s/8SY583C) 6/26/2016 Graduates Perception Employees reason for leaving
  • 10. 6/26/2016 10 • Current strategy of Petrofac HR department Situational Analysis • Opportunities We recommend the Renaissance Program ,to make use of the existing weaknesses as an opportunity to gain a sustainable competitive advantage in the current market Renaissance Program: • Leverage on the social media to increase the brand awareness • Having a structured academy & a blended training program (Formal & informal,Gamification simulation, mentorship) • Focusing on the employer satisfaction in depth (work environment,timings,mentorship) Weaknesses are our opportunities Can Petrofac have the best training academy to be the thought leader in the industry? Yes, Petrofac can be the thought leader in the industry by having the best training academy program..!! “..selected candidates were asked to write a purely technical exam, which secured hiring technical talent..” “..within the first few days the programme felt like any other university course, the readings and text book material could have been more interactive..” “..Mentors are a great way to see ones self through the eyes of others……..” “..It is our opinion that the graduate program could be structured more around achieving status……..” Name: Omar Aker Graduate Program Period:2010-2012 Location: Sharjah Department : Process engineering Mode of interview : Group interview No of participants:7 Location : Starbucks, MOE Date of interview : 28th July 2013
  • 11. Trends 1 • Common trends 2 • H.I.T ‘s 116/26/2016
  • 12. Common Trends in Recruitment & training The following have been found as the trends followed in the recruitment and training industry Recruitment: • Internal Recruiting (e.g. Promotion) • Employee referrals • Outsourcing • University Recruiting • Employing specialized recruiters • Online job portals • Social media (twisumes, Video resumes) Training: • Classroom lectures • Theoretical training • Training institutes • E-learning • PLE(Personal Learning Environment) 126/26/2016
  • 13. These H.I.Ts can be leveraged upon by Petrofac as 37 % of the companies use social networks to research the potential job candidates. • Deloitte was awarded the best user of social platform for recruitment in 2012. • 49% of companies have benefitted by applying the talent pool technique High Impacting Trends (H.I.Ts): Leveraging on the Social Media for Recruitment 136/26/2016 Consumerization of technology and usage of market techniques in the recruitment process increases the efficiency of the firms recruitment by 35 % • 40 % of the total smartphone users in the age group of 20-35 years. • Usage of ipad for learning purpose has witnessed a Y-o-Y growth of 37 %
  • 14. Recommendations 1 • Academy Structure Proposal 2 • Renaissance Program 6/26/2016 14
  • 15. Academy Structure Proposal Management Consultants (retired professionals, University professors, Industry experts) Trainers (Senior & Assistant) Graduates Strategic decision Making • Syllabus formation • Seminars • Conference • Training execution • Mentoring • On-Job-training • E-Learning • Simulations 6/26/2016 15 Renaissance Structure will assist Petrofac’s academy to perform efficiently and with economies of scale Reason: • To have a centralized decision making system for efficiency • To have a formal planning of budget for economies of scale Recommendation: • Management at the top level of the structure • Leverage on the expertise of the retired professionals, university professors, Industry experts,Mid- level managers in forming the syllabus • Leveraging on the skills of Petrofac training services to train the graduates Implication: • Increase in efficiency to centralized decision making • Thought leader in the industry * source: http://www.mindtools.com/pages/article/newSTR_54.htm
  • 16. * Current Brand Awareness 25 % • Providing options to the Graduates to Master the core competencies faster • Direct Stakeholder:Students,universities,Employees & Business Division, Government • Indirect Stakeholders:Competitors,Recruitment & training agencies, Government 6/26/2016 16 Renaissance Program Renaissance program allows the graduate employees to rediscover themselves and helps Petrofac in increasing its retention level gaining a competitive advantage Reason: • To increase the brand awareness among the graduates • To have a unique retention strategy for having a sustainable competitive advantage Recommendation: • Leverage on social media and Petrofac challenge • Focus on practical training, mentorship • Retention strategy targeting the professional and personal recognition Implication: • Increase in the brand awareness by 30 % in 3 months • Decrease in the time to autonomy of the graduates
  • 18. Renaissance Program-Recruiting “Online Hiring Tools Are Changing Recruiting Techniques” 6/26/2016 18 Renaissance Program Recruiting 1.Social media 2.Petrofac Challenge 3.University Scholarship Training Blended training structure Retention Revamping the recognition and environment to retain the talent * Sustainability-Maintain Sustainable Competitive advantage over its competitors * Strategy Duration • Short term (<6months) • Mid term (6 months) • Long term (>1 year) Mid Term (6 months) Strategy Duration * Sustainability* High Long Term (1 year) Low Short Term (<6 months) Reason: • To increase the brand awareness to 35 % • To increase in the quality of the graduate intake Recommendation: • Leverage on social media to increase the brand awareness • Introduce Petrofac challenge platform for recruiting • Introduce the scholarship scheme into Petrofacs recruitment strategy to have a candidate lock in Implication: • Increase in the brand awareness to 35 % in 3 months • Quality of graduate recruit increases by the challenge
  • 19. Social Media • Hire a Social Media Executive • Ask questions to the students • Reward the student who answers the question with a freebie • Post Graduate interviews • Post details about the GDP • Increase the content about the company • Update the information frequently • Increase the popularity of the page among Petrofac employees • Place banners, fliers of petrofac In the universities(Guerilla marketing) Social Media plays can be leveraged upon by Petrofac to increase its brand awareness by 34 % in 3 months • More than 1 Billion registered users • 901 Million active users/month • 60 % of students are active on Facebook daily 6/26/2016 19
  • 21. Petrofac Challenge Petrofac Challenge can be effectively used as a medium to source the graduates as well as to establish the brand presence among the students 6/26/2016 20 Petrofac Challenge What ? Design Simulation Challenge (University level) When? January to June(5 Step Process)Every year Why ? To increase the Brand awareness Source of recruitment Who? Challenge Core Team:Petroc Engineers, Academy Participants: University Graduates Petrofac Challenge Proposed Schedule Two days in Aberdeen, 3 days in London S/n 1 Flight Ticket: Return (British Airways) Dubai – Aberdeen Aberdeen - London 3000 X 5 845 X 5 15,000AED 4,225 2 Hotel Accommodation Accommodation + breakfast 3000 X 5 15,000AED 3 Feeding 900 X 5 4,500AED 4 Tourism package 300/person: 1,500 7,500AED TOTAL 46,225AED • The top 3 teams will be winners and the runner ups. • Prize allocation: • 1st Team - Acceptance to GDP+ Travel package • 2nd Team - Acceptance to GDP • 3rd Team - Offer for an internship
  • 22. University partnerships & Scholarships University Partnership: • Aim is to Inculcate Petrofac brand among the students • Leverage on the existing partnership with the universities to increase the brand awareness • Promote Petrofac’s social media page via fliers, banners (Guerilla Marketing) • Provide internships, Summer Project options to the partnered university candidates Reality Check: University of Washington(Bothell)- Cooperative Education system Scholarships: • Aim is to have a lock in of the candidate • Target :Technical training institutes • Sponsor the candidates 2 year engineering course in the partnered universities • Time to autonomy will be 2-3 years. • Consistent supply and lock in of the Graduates; which is legal in the GCC* Reality Check: US Airforce,Buildingcareers.org (Building and construction authority of Singapore 6/26/2016 21 Source: Networkers Incorporation
  • 23. 6/26/2016 22 Renaissance Program Recruiting 1.Social media 2.Petrofac Challenge 3.University Scholarship Training 1.Training and mentoring proposal 1.Proposed Academy Structure 2.Proposed Calendar Retention Revamping the recognition and environment to retain the talent Renaissance program - Training
  • 24. Training and Mentoring Proposal 6/26/2016 23 66.5 %* of the graduates prefer to join a company that has blended learning and mentorship techniques Blended Learning: • Integrating oilennium (from Petrofac training services) with the Graduate development program for an effective blended learning • Mentoring – “sustained relationship between an employee and a trusted advisor” Mentor Selection Criteria • Based on HR Feedback • Based on Peer and junior employees feedback • Based on Project Experience * www.spe.com/training/researchresult2012
  • 25. Training-Academy Schedule Course/month Process Eng and HSE Design T B Civil & structural T B Mechanical & Metallurgy T B Key Piping,layout & Pipelines T B Training Week Electrical T B Business week Control instruments & telecomms T B Visit Construction/Constructability T B Vacation Business Rotation Site rotation (50 graduates) Engineering Rotation (50 Graduates) Rotation OctJun Rotation Apr May July Aug SepOct Nov Dec Jan Feb Mar • 101 Module training will be provided to the graduates as e-learning (Virtual classrooms-optional). • An Assessment will be held on the first week of October on the e-learning • The Training is designed to have 2 Training weeks and 2 Business weeks (Exercise and business task) for each month • 2 bi-weekly simulation assessment /month(Gamification Simulation from Petrofac Training services) • Graduates are provided with option to return to the academy as assistant trainers after their rotational period 6/26/2016 24 Hands on training and Classroom lectures blended together increases the efficiency of the graduates by 48 %* 101 Module training converted to e-learning format Access provided to students as soon as they are recruited
  • 26. Renaissance program -RETENTION 6/26/2016 25 • Reasons: • To retain the talent within the organization • 54 %* of the people would like to have a flexible work environment and good career growth path • Recommendations: • “Better retention starts with better recruitment and training” • Retention through Professional Advancement Opportunities(Peer mentoring, Career growth, Compensation) • Feedback documentation appraisal by HR department for Line Managers on graduate trainee performance • Retention through Personal Recognition(Flexibility in work schedule, retention reward programs, employee recreational benefits) • Team recognition with: incentives such as team getaway packages Impact: • Productivity level of a satisfied employee is 30 % more higher * 97% of graduates hired since 2010 are still working for Petrofac Source:http://www.petrofac.com/index.asp?pageid=97 Renaissance Program Recruiting 1.Social media 2.Petrofac Challenge 3.University Scholarship Training 1.Proposed academy structure 2.Revised Retention 1.Flexible work environment 2.Professional & personal recognition
  • 27. 6/26/2016 27 Timeline and Cost Resources MOVE RESOURCE COST Recruitment Social Media Current Petrofac Staff Nil Challenge Current Petrofac Staff 47,000aed Scholarships Universities 30,000aed X 5persons = 150,000 Internships Universities 2,000 X 5 = 10,000 Summer Projects Universities Nil Marketing Materials Internal N/A Mentoring & Training Structure Management Nil Selection Management Nil E-learning Oilennium Nil Retired Professionals Honorariums per visitation: flight tickets, pocket money, accommodation University Professors Industrial Experts Retention Time Flexibility Management Nil Team Packages Management 1,200/team/quarter Retention Reward Programs Management Point Accumulation technique Total 161,200 AED Activities Social Media Challenge University Partnership Scholarships Move 2 Training Graduate Program Flexibility Benefits Move 3 Retention Year 1 Year 2 Move 1 Recruitment
  • 29. Summary 6/26/2016 26 Recruitment: Using social media to attract the necessary candidates Training: Using eLearning, Simulations, mentorship, site trainings Retention: Using unique employee packages
  • 31. Exhibits • Survey Results • Industry Analysis • Competitor Analysis • Group interview • Ansoff matrix 31
  • 32. Very Similar Very Different Very Different Very Similar Type of Offering Type of Market 1 1 5 5 Competitor Map 32
  • 33. Survey Results Survey Details Targeted Sample 150-200 Attended 100 Target Market Fresh Graduates, Engineering students Survey Based on • Location • Discipline • GDP selection criteria • GDP duration • Type of training • Brand Awareness Survey conducted on: Survey monkey Link to survey: http://www.surveymonkey.com/s/NHJ3VBV 33
  • 34. 0 1 1 2 2 3 3 4 4 5 Compensation benefits Career growth Training programs Programme duration Brand Awareness Graduate Development Program Selection criteria Survey conducted on: Survey monkey Link to survey: http://www.surveymonkey.com/s/NHJ3VBV 34
  • 35. Survey Results Asia 49% Africa 41% Europe 5% Middle East 5% Mechanical 22% Civil 11% Chemical 14% Petroleum 8% Others (electrical,archit eture,computer eng,ECM) 44% 6-12 months 67% 1-2 yrs 31% 2-3 yrs 3% 0% 10% 20% 30% 40% 50% 44% 22% 25% 6% 3% Program Duration DisciplineLocation Brand Awareness 35
  • 36. Survey Results 37% 26% 2% 32% 3% Workplace support Individual variability Compensations job quality 0% 20% 40% 60% compensation growth new skills Employee Preference Employee attractiveness Source :www.surveymonkey.com Survey Details Targeted Sample 150-200 Attended 100 Target Market Employees, Fresh Graduates Survey Based on Retention and Attractiveness 36
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  • 39. Oil and gas equipment & services industry has a market capital of $3.89 trillion providing a net profit margin of 7.50 % with projected growth rate of 15.84 %. • O & G service sector contributes to producing 60 % of worlds energy • Major players – Schlumberger,Petrofac,Shell,BP,Technip,Saipem • Job opportunity expected to grow at the rate of 17 % by 2020. Recruitment •30 % projected growth in recruitment. •HR department strengthen to lock in capabilities •Trends: Internal recruiting, University Recruiting, employee referals,GDP Training •Avg annual growth rate of 2 % •Shifting towards PLE •51 % companies deliver training via e-learning for 50 % of the employees •Trends: Classroom lectures(Training 1.0),E-learning , PLE(Training 2.0) Retention •Avg retention rate of 95-96 % in O & g service industry •Work environment and individual growth accounts 60 % of turnover •Attrition rate minimum due to compensation •30-35 % prefers job quality for staying Industry Analysis 39
  • 40. Training industry: • Industry develops into Personal learning environment • learners have the ability to take control of his or her own learning experience. • 61% of Mandatory or Compliance Training is delivered online • 51% of companies deliver at least one training session via eLearning to over 50% of their employees, compared to 39% . • 70 % of companies expected to gamify their learning process( gamification process)
  • 41. Analysis • Maria Tecnimont SpA is an International publicly registered group with segments in: Engineering & Construction E&C, Technology & Licensing, Energy & Ventures • With the Engineering & Construction being the highest source of revenue generation with €1,810M in 2012. • Market Capital: € 206.19M, Revenue: € 2.0B, EBIT: € 18.7, and projects in our 21 subsidiary locations spanning across 7 continents of the world. • Located in Rome, Italy, with presence in approximately 30 countries, with about 4,997employees worldwide. The company has grown over the years by reason of acquisition. 41
  • 42. Tecnimont Analysis 1810 177 199 Maria Tecnimont Revenue by Business Segment Oil & Gas & Petrochemicals Power Infrastructure & Civil Engineering 58%18% 3% 7% 11% 3% Maria Tecnimont Employees by Business Segment Engineering Oil & Gas & Petrochemicals Power Infrastructure Other Technical Area Sales With the oil & gas & petrochemical segment being the bulk source of revenue, it also constitutes the major field for recruitment. For skills in: chemical, civil, petrochemical engineers, and geophysics. 42
  • 43. Compa ny Busine ss Segme nt & USP Category of Competiti on Mode of recruitment Emplo yee base Engineering department skills Graduate Prog Retenti on Rate (%) Time frame for prog. Recruitment Process Remuneration Oil & Gas Saudi Aramco Oil & Gas, Renewab le energy Client Competitor Online application, College continuation Program 52,000 Electrical, Mechanical, Petroleum, Physics, Marine, Refinery, Project Mgt No 99.75 3years Application, Psychometric & aptitude tests, orientation, offer 22,000 Health benefits, Education, travel & leisure Gazprom Oil & Gas, LNG, Transpor t Indirect Online, University partnership, Fairs 393,000 Every Department Yes 99.9 Online application and testing, phone interview,assessment day, Final assessmnt, Offer Health insurance, accident insurance, bonuses, salary BP Oil & Gas, LNG, Marine Indirect Online, University fairs, partnerships 87,500 Geoscientists, petro physicists, mechanical technicians, Business enterprise Yes 95 2-3 years Salaries, bonuses, pension, health insurance, paid travel, CSR Oilfield Services Schlumb erger Seismic, Dilling, Prod. Direct Online, Partnerships with universities, job fairs 120,000 + Military Mechanics & technicians, Geoscientists, Engineering researchers Yes 3years Online, testing, phone interview 34,000, health benefits, retirement plan Flour Oil & Gas, Biofuels, Infrastr. Project mgt Direct Online, Partnerships, Funds/scholarshi p, fairs 41,000 Any engineering Yes 4years Online Health services, Dental coverage, life & accident coverage, Retirement plan Academies Rolls Royce Civil and defence aerospac e,marine ,energy Indirect Online,career fairs,referal 50,000 (group base) Yes 98 % 1-2 years University interviews,career fairs,personal interviews Avg salary - $70,000 Volkswa gen Automot ive Indirect Online,career fairs,referal 501,956 Yes 96 % 1-2 years University,personal interview,refereal
  • 44. Tecnimont Value Chain Recruitment • Online, Institute partnerships • 70 graduates yearly • University/High school Graduates with skills in: Engineering, Economics, Geology, Agrarian studies Training • 3 weeks, 120 class hours • Mix of theory and practice modules. • 30% of course participants will be employed on active construction sites • The training is run in partnership with ASSOIL • Courses on: Project Management, Economy & Finance, Specialized Technical courses, Languages, Inserting Retention • Remuneration/Bonuses www.mariatecnimont.com 44
  • 45. Tecnimont - SWOT STRENGTH Growing presence in the middle east Strong referral network in Europe Strong Subsidiary presence across continents WEAKNESS Small number of university partnerships Improper graduate trainee structure Lack of compensation derivatives for employees Inadequate training syllabus compilation OPPORTUNITY Increasing university partnerships in key locations High school partnerships in Europe and Middle East Development of the curricula with training institutes Development of a structured e-learning platform across all Tecnimont locations THREAT Growing competition for skill set by competitors Poaching of trained personnel by competitors Loss of graduate applicants to the company leading to vacuum in the company With the growing presence in the middle east, Tecnimont can increase its university partnerships, using field-trips to also catch the interest of high school students in the industry. 45
  • 46. • British Petroleum is a multinational oil and gas company headquartered in London, England, United Kingdom. Operating in areas such as: exploration & production, refining, distribution and marketing, petrochemicals, power generation, trading and renewable energy. • Having a global presence in approximately 80 countries, with about 85,900 employees worldwide. • Market Capital: $135,555.70, Revenue: $107,214M, EBIT: € 18.7. BP Analysis 46
  • 47. BP Analysis - Value Chain Recruitment: Online, University partnerships, Internships, Facebook. 1000 graduates by 2014. Graduates of Engineering with 2.1 degrees. Online assessment, face-to-face technical interview, team assessment Training/Development: 2 - 4 year Graduate Challenge. Training based on business segment deployment. Specific Discipline training with 25 – 30 days of training each year, on both internal and external courses. Personal development plan with mentor, annual assessment. On-the-job training with e-learning blend of scenario and simulation based approaches, based on real BP sites. Retention: Pension Scheme, Career development into either Technical or Management roles. Employee assistance, Flexible working hours, Holidays, vacations and career breaks, Discounts, Share pay scheme. www.bpcareers.com 47
  • 48. BP Analysis - SWOT • Demand for target market by other companies in the sector • Oil prices which affect recruitment demand • University partnerships in Russia due to shale oil exploration buy in • Length of the programme • Lack of options to choose from, very streamlined • Inadequate university partnerships • Master’s degree holder applicants only • Interaction with graduate candidates using social media: Facebook • Consumer brand awareness: Gas stations • Discipline based training + OTJT • Option for technical or management role upon graduation. Share Scheme Strengths Weaknesses ThreatsOpportunities
  • 49. Ansoff Matrix – Move 1 Recruitment strategy: Fluor targets specific kind of skills in graduates coming from specific partner universities Move explanation: Fluor should target new partnerships with universities, especially in countries like Kazakhstan where the company is already doing business
  • 50. Ansoff Matrix – Move 2 Training strategy: Fluor has traditional training methods Move explanation: Fluor should develop its training techniques to make its program more attractive for graduates 50
  • 51. Ansoff Matrix – Move 3 Retention strategy: Fluor has a substantial benefits plan for its employees but apparently it is still not enough to retain its graduates Move explanation: Fluor should offer new and original benefits to its employees to differentiate from the competitors (career growth, work environment, social benefits) 51