Anúncio

Performance coaching n mentoring

Assistant Professor - HR em Symbiosis Center for Management and HRD
2 de Dec de 2014
Anúncio

Mais conteúdo relacionado

Apresentações para você(20)

Similar a Performance coaching n mentoring(20)

Anúncio

Último(20)

Performance coaching n mentoring

  1. Core Belief
  2. Joseph Luft & Harrington Ingham model a.k.a. JoHari Window
  3. Focus guys, that’s Sir John Whitmore speaking and he is not a Canadian..Not even one-quarter.
  4. More on Coaching I GIVE YOU FOCUS AND SOMEHOW MY MERE PRESENCE MOVES YOU TO ACTION - HAIKU ON COACHING THE PROCESS OF EMPOWERING OTHERS. -WHITMORE, 1997
  5. Let’s Play a Game
  6. Lets take a look inside
  7. Coaching • Facilitative process • Not answering every question • Stimulating and challenging • Time bound process
  8. Mentoring • Ongoing relationship • Long lasting • Long term process • Less structured • Mostly informal
  9. Qualities • Respectful • Hopeful • Trusting • Patient • Passionate • Interest in people • Inquisitive • Attentive • Retentive
  10. Core Competencies • Active listening • Questioning skills • Effective feedback skills • Ability to challenge and risk rapport • Reasonably high emotional intelligence • Ability to set goals Told you, it’s not rocket science…
  11. 7 Principles of Coaching 7 Principles of Coaching Self-belief Blame-free Solution focus Responsibility Challenge Awareness Action
  12. What is performance? • Execution or accomplishment of a given task • Measurable against set standards like : - - accuracy - completeness - cost - speed
  13. How can a coach/mentor help? • Raise awareness • Raise a sense of responsibility • Help in goal setting – end goal and performance goal • Inculcate a sense of ownership in the coachee.
  14. Various coaching formats • Self – coaching • One on One coaching • Group Coaching • Organisational Coaching • Systems Coaching Various Coaching Models • 12 point framework by Si Conroy • The GROW model by Sir John Whitmore • EXACT model by Carol Wilson
  15. 12 point coaching Model • Tailored to needs • Goals and objectives • Skill development • Learning • Challenge • Time • Attention • Traction • Action • Embed and retain • Support • Progress That’s my brainchild…Hope you guys like it.. - Si Conroy
  16. The GROW Model
  17. WILL milestones actions commitment REALITY evidence awareness understanding What do you want? GROW coaching framework OPTIONS What’s possible? What is happening now? What could you do? What WILL you do? GOAL situation vision objective
  18. EXACT Model • EX – Exciting • A – Assessable • C – Challenging • T – Time framed
  19. Framework for a Mentoring Programme • Develop • Implement • Evaluate It’s that simple!!! Are you sure it works??? They don’t call me Katya Laviolette for nothing…
  20. Let’s see what Katya Laviolette has in store for us…
  21. 1) Develop - - Form a committee to develop and oversee the programme. - Use both in-house and external consultants for better results. - Determine the barriers. - Develop commitment and accountability mechanism. - Design a selection and matching process. 2) Implement– - Develop and implement initial information sessions. - Develop and implement initial training. - Bring in outside speakers - Offer on-going training
  22. 3) Evaluate – - Utilise tracking mechanisms. - Develop qualitative and quantitative reports to ensure accountability.
  23. Can Managers be coaches? Sarcasm??
  24. Well yes. But… • Display of highest quality of empathy, integrity and detachment. • Willingness to adopt a fundamentally different approach to his staff. • Have to cope with resistance from staff. • Have to cope with suspicion from staff regarding departure from traditional ways of management.
  25. Manager-Coach Paradigm Boss’s behavior Dictates Persuades Debates Abdicates Boss feels in control Performer wonders if he has a choice Both feel involved but it may be slow Performer feels obliged or dumped on Effect on each
  26. Benefits of Coaching
  27. That was a lot of heavy stuff… I better take a nap.
  28. Thank You  From - Sanjay Bhattacharya
Anúncio