1. SANDEEP BHATTACHARJEE
6 M.C. Lahiri Street Usharath Apartment Serampore WB 712201
H: 033-26528977 C: 9088543222/8335911007
S.Chand Group (S.Chand Harcourt India Pvt. Ltd.): Awarded Outstanding Trainer for
the year 2013-14. Business of 2, 00,000 new acquisitions given in the E- learning
division being in the Operations Team. Collected debts of 11, 00,000/- for the annual
year 2013-14 from the non-paying schools in the E-Learning Market. Trained more than
700 teachers of CBSE schools across India and the Middle East. Awarded with an
Appreciation letter from Indian School, Al Ghubra, Muscat. Increment of 20% given for
S.Chand Group: Contributed 5, 00,000/- of new business to the company in the bad
times and was almost shut from Kolkata Operations in 2014-15. Multi-tasking strategy
applied from Trainer to Sales. Received Appreciation Letter and Bonus with an
increment of 40% from the Vice President for outstanding work in education. More
than 500 teachers trained for the financial year.
S.Chand Group (DS Digital Ltd.): Contributed 40, 00, 00/- of new business to the
company out of 22, 00, 00,000/- target for the financial year 2015-16. Collection of
more than 39, 00,000/- done for the entire financial year. More than 400 teachers
Indigo Aviation: Awarded with Government of India Certification from Bureau of Civil
Aviation Security for outstanding performance in Aviation safety Procedures.
Wipro Ltd: Awarded Outstanding Executive for the year 2009 for exemplary work in
Customer Care and Solutions.
Fluent in English, Hindi & Bangla.
2. 2012 to current –Senior AccountManager –S.Chand Group-
Joined as a Teacher Trainer. Promoted to Senior Account Manager.
Facilitating Training, Sales and Operations.
Complete training on ICT and Professional Development Programs.
Finalizing deals with key members of the management in schools.
Handling sales and collections for the entire Eastern Region.
Client Feedback conversion into leads and then sales out of them.
Snatch away deals from Healthy Competitors like Educomp, HCL, Pearson,
Extramarks, Next Education for ICT implementation for a small 22 crore
July 2009 to September 2012 – Faculty – Gigabyte Frontline Group
Encompassing a range of skill- building activities on LSRW.
Integrated Technology as an instructional tool like smart board.
Delivered Professional Development Programs focused on learning goals
and classroom Management.
April 2008 to June 2009- Senior Associate–Wipro Ltd.
Demonstrated mastery of customer service call script within specified
Achieved customer satisfaction rating of 95% within 6 months, exceeding
October 2007to April 2008-Aviation Security Officer-InterglobeAviation
Processed reservations, coordinated standbys and monitored cabin
Addressed passenger concerns and responded politely to the customer
Inspected aircraft for defects and malfunctions according to pre-flight
3. Successfully completed Aviation Training programs to further develop
Facilitated Soft Skills Trainings on communication, team building and
conflict management, strategicplanning, time management and voice and
accent conducted by Sangsapatak Management Services.
Conductedtrainings in colleges such as TechnoIndia, Domkul Poly Technic
College & Globsyn College, West Bengal.
Facilitated in the operations for efficient and hygienic food production and
handling In TAJSATS Air Catering.
2006- University of Calcutta - Kolkata- West Bengal- India
Political Science – Bachelor of Arts
2003- Methodist School- Kolkata- West Bengal- India
School Certificate – ISC Commerce
2001- Kerala Samajam Model School- Jamshedpur- Jharkhand- India
English: Conversationally fluent; Hindi and Bangla.
Teachers’ Training, painting.
REFERENCES Soumo Mallick - Regional Manager - S Chand Group-