The 2015 Employee Opinion of the Biotech Workplace organizer-on survey

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Employee Opinion of the Biotech Workplace
Biotechnology Focus
Employee Opinion Survey Results
October 2015

2. Confidential. Copyright © Stratford Managers Corporation. All rights reserved. 2"
• This online survey is independently administered by Stratford Managers
Corporation, a leading management consulting firm.
• As a benefit of participation, we are pleased to provide you a snapshot of
the results for the survey items that measure organizational performance in
four key dimensions.
• Thank you for participating!
Employee Opinion of the Biotech Workplace
Thank&you&for&par-cipa-ng&in&the&2015&Employee&Opinion&of&
the&Biotech&Workplace&organiza-on&survey,&coAsponsored&by&
Biotechnology&Focus&and&StraFord&Managers&

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Participation and geographic breakdown
• 158 responses from employees in 8 provinces/territories were received.
• More than half of the survey respondents were from Ontario.
Employee Opinion of the Biotech Workplace
21%"
9%"
8%"
8%"
2%"
43%"
9%"
Organiza-on&Type&
Biotech"
Biopharma"
Medical"Device"
Clinical"Research"Organiza@on"
Clinical"Manufacturer"Organiza@on"
Other"
Prefer"not"to"say"
11%"
9%"
7%"
4%"
52%"
17%"
1%"
0%"
0%"
0%"
0%"
0%"
1%"
Bri@sh"Columbia"
Alberta"
Saskatchewan"
Manitoba"
Ontario"
Quebec"
New"Brunswick"
Nova"Sco@a"
Prince"Edward"
Newfoundland"
"Yukon"
Northwest"
Nunavut"
0%" 10%" 20%" 30%" 40%" 50%" 60%"
Province&or&Territory&

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Employee Opinion of the Biotech Workplace
• Organizations are scored
on four key indices.
• Performance in each
index is a score out of
100 points.
– 80-100 is excellent
performance
– 60-79 is strong
performance
– 40-59 is fair performance
– 39-0 is poor performance
• The relative performance
of each index should
drive organizational effort.
Job&Clarity&
Understand"job"requirements"and"how"
employees"contribute"to"organiza@onal"
success.""
Organiza-onal&Climate&
Design"aspects"of"the"organiza@on"and"job"
that"empower"employees"to"be"most"
effec@ve.""
Visionary&Leadership&
Focus"effort"and"develop"commitment"
toward"achieving"the"organiza@on's"
mandate.""
Recogni-on&and&Reward&
Acknowledge"employee"dedica@on"and"
contribu@on"using"available"organiza@onal"
resources.""

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Employee Opinion of the Biotech Workplace
Index Performance
Job&Clarity& Organiza-onal&Climate&
Recogni-on&and&Reward& Visionary&Leadership&
77& 72&
67& 71&
Strong&Performance&
Strong&Performance&
Strong&Performance&
Strong&Performance&

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Job Clarity Index
Employee Opinion of the Biotech Workplace
Response by Index
42%"
47%"
61%"
75%"
81%"
84%"
24%"
22%"
20%"
12%"
12%"
9%"
15%"
19%"
11%"
7%"
4%"
1%"
8%"
5%"
2%"
4%"
11%"
8%"
6%"
2%"
2%"
4%"
0%" 20%" 40%" 60%" 80%" 100%"
Q11."Informa@on"and"knowledge"are"shared"openly"within"this"
organiza@on."
Q10."We"have"indicators"that""measure"the"performance"of"my"team."
Q12."I"have"the"informa@on"I"need"to"make"decisions"about"my"work."
Q8."I"know"what"is"expected"of"me"at"work."
Q9."I"understand"how"my"work"directly"contributes"to"the"overall"
success"of"the"organiza@on."
Q13."I"can"generally"decide"for"myself"the"best"way"to"get"my"work"
done."""""""""""""""""
Strongly"agree"(6]7)" 5" 4" 3" Strongly"disagree"(1]2)"
N=145"

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Organizational Climate Index
Employee Opinion of the Biotech Workplace
Response by Index
42%"
53%"
53%"
56%"
63%"
64%"
23%"
18%"
24%"
20%"
23%"
15%"
16%"
14%"
9%"
11%"
5%"
10%"
10%"
7%"
9%"
5%"
2%"
3%"
8%"
7%"
4%"
8%"
7%"
8%"
0%" 10%" 20%" 30%" 40%" 50%" 60%" 70%" 80%" 90%" 100%"
Q15."I"receive"construc@ve"feedback"from"my"manager"that"helps"me"
improve"my"contribu@on"at"work.""
Q23."I"am"encouraged"to"openly"and"honestly"communicate"my"views"
at"work."
Q24."I"am"provided"with"the"resources"(tools,"technology"and"
processes)"needed"to"fulfill"the"responsibili@es"of"my"job."
Q3."Knowing"what"I"know"now,"I"would"apply"to"work"here"again."
Q22."This"organiza@on"cares"about"the"health,"safety"and"well"being"of"
its"employees"while"at"work."
Q14."I"am""encouraged"to"make"sugges@ons"to"improve"our"work"
processes."""""""""""""""
Strongly"agree"(6]7)" 5" 4" 3" Strongly"disagree"(1]2)"
N=161"

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Reward and Recognition Index
Employee Opinion of the Biotech Workplace
Response by Index
41%"
42%"
44%"
47%"
53%"
56%"
28%"
22%"
17%"
26%"
17%"
20%"
9%"
10%"
13%"
14%"
14%"
14%"
9%"
12%"
8%"
6%"
7%"
2%"
12%"
13%"
17%"
7%"
9%"
7%"
0%" 10%" 20%" 30%" 40%" 50%" 60%" 70%" 80%" 90%" 100%"
Q18."I"feel"that"my"hard"work"and"contribu@ons"are"recognized."
Q19."I"am"compensated"fairly"based"on"my"performance"and"
contribu@on."
Q17."This"organiza@on"invests"in"my"con@nuous"learning"and"
development."
Q16.""I"am"encouraged"to"con@nually"develop"my"skills."
Q20."I"am"sa@sfied"with"the"benefit"plans"that"are"offered"or"available."
Q21."This"organiza@on"provides"flexibility"that"enables"me"to"balance"
between"work"and"non]work"ac@vi@es."
Strongly"agree"(6]7)" 5" 4" 3" Strongly"disagree"(1]2)"
N=142"

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Visionary Leadership Index
Employee Opinion of the Biotech Workplace
Response by Index
43%"
43%"
52%"
54%"
60%"
72%"
15%"
14%"
24%"
23%"
20%"
16%"
14%"
20%"
10%"
10%"
8%"
9%"
14%"
9%"
7%"
6%"
6%"
15%"
14%"
7%"
8%"
6%"
2%"
0%" 10%" 20%" 30%" 40%" 50%" 60%" 70%" 80%" 90%" 100%"
Q5."In"this"organiza@on,"senior"management"provides"great"leadership."
Q6."I"am"confident"that"senior"managerment"strategies"will"help"the"
organiza@on"achieve"success."
Q4."I"believe"strongly"in"the"organiza@on’s"vision"and"values."
Q2."I"would"recommend"my"company"as"an"employer"to"a"friend."
Q1."I"feel"a"strong"sense"of"belonging"to"this"organiza@on."
Q7."Our"organiza@on"provides"value"to"the"public/community."
Strongly"agree"(6]7)" 5" 4" 3" Strongly"disagree"(1]2)"
N=161"

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Respondent demographics
Employee Opinion of the Biotech Workplace
2%"2%"
22%"
67%"
2%"
5%"
Job&Level&
Entry"Level"
Junior"Level"
Intermediate"Level"
Senior"Level"
Don’t"know"
Prefer"not"to"say"
5%"
15%"
5%"
7%"
8%"
1%"
2%"
33%"
2%"
0%"
5%"
3%"
10%"
4%"
Clinical"Research"
Research"
Regulatory"Affairs"
Business"Development"
Administra@on"
Quality"Assurance"
Manufacturing"
Management"
Intellectual"Property"(IP)"
MIS/IT"
Marke@ng"and"Sales"
Product"and"Customer"
Other"
Prefer"not"to"say"
0%" 10%" 20%" 30%" 40%"
Role&Type&

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Respondent demographics
Employee Opinion of the Biotech Workplace
2%"2%"
22%"
67%"
2%"
5%"
Job&Level&
Entry"level"
Junior"level"
Intermediate"level""
Senior"level"
Don't"know"
Prefer"not"to"say"
19%"
17%"
11%"
18%"
30%"
2%" 3%"
Organiza-on&Size&
1"to"9"employees"
10"to"49"employees"
50"to"99"employees"
100"to"499"employees"
500"employees"or"more"
Don’t"know"

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Respondent demographics
Employee Opinion of the Biotech Workplace
1%" 5%"
43%"
40%"
7%"
4%"
Age&Group&
18]24"years"old"
25]34"years"old"
35]49"years"old"
50]64"years"old"
65+"years"old"
Prefer"not"to"say"
13%"
17%"
24%"
18%"
7%"
19%"
2%"
Tenure&with&Current&Organiza-on&
Less"than"2"years"
2"to"5"years"
6"to"10"years"
11"to"15"years"
16"to"20"years"
Over"20"years"
Prefer"not"to"say"

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Top Employee Engagement Drivers
• 19 different organizational activities were reported as being important to
employees.
• The top 5 most important engagement activities are reported as below.
Employee Opinion of the Biotech Workplace
23%"
23%"
26%"
27%"
35%"
Challenge"employees"with"greater"
responsibility"or"increasing"variety"of"
their"tasks"
Rewards"for"performance"
Professional"development"
opportuni@es"
Strong"leadership"from"senior"
management"
Flexible"work"schedules"
0%" 5%" 10%" 15%" 20%" 25%" 30%" 35%" 40%"

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Organizational Insights
• Job Clarity Index
– Index increases with organization tenure, indicating an improved awareness of job impact to organizational
success and improved capability to use judgment to complete work at the expected level of contribution.
– Index is strongest in organizations with less than 100 employees alluding to increased access to relevant
information for their work and more awareness of the direct impact of individual contribution to organization
success.
• Organization Climate Index
– Index is weaker for employees in the 6-10 year tenure range, indicating a point where employees are
increasing their expectation of their organizations (more involvement, more feedback, better tools). This is
after years 1-5 where employees are still learning, and followed by tenure of 11 or more years where
employees have ‘settled in’ and their organization expectations have plateaued.
• Recognition and Reward Index
– Index is consistent across all age and tenure categories, however senior level employees with greater than
15 years of experience report strongest results. This likely indicates improved awareness of the job
marketplace and comparative factors.
– Performance of this index is significantly weaker for employees in Manufacturing roles, possibly indicating
less satisfaction with personal development opportunities and less recognition for contribution.
• Visionary Leadership Index
– Performance of this index is weaker in organizations with more than 100 employees, likely indicating an
increased expectation of senior leadership to drive organizational success. This is aligned with employees
having relatively less awareness of their own contribution to organization success noted in the job clarity
index.
Employee Opinion of the Biotech Workplace

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Dean Fulford
VP HR Consulting
613.791.9425
dean.fulford@stratfordmanagers.com
Janet Leclair
Senior HR Consultant
647.294.3201
janet.leclair@stratfordmanagers.com
60"George"Street,"Suite"205,"Okawa"ON"K1N"1J4"
www.stralordmanagers.com"
Take Action
Communicate results then use the Employee Engagement Tips to develop action
plans that will positively impact your organization.
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Develop Additional Insight
Contact Stratford Managers if you would like:
• To see how your performance compares with the Sector; complete a
Biotechnology High Performer organizational survey for your full organization.
• To understand employee engagement more deeply and validate the key drivers
of engagement in your organization.
• Support to develop, deliver and report progress against action plans in your
organization.