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Sage SalesLogix v7.5.3 | Client Feature Comparison

  Feature                                                                            Windows    Web            Mobile
  General User Features
  Perform Look-ups                                                                     P        P                P
  Right mouse click to functions                                                       P        P                n/a
  “Hot key” shortcuts to functions                                                     P                         n/a
  E-mail from contact record                                                           P        P                P
  Mail Merge                                                                           P        P                n/a
  Remote (disconnected) use                                                            P        P                P
  Create Groups                                                                        P        P                n/a
  Welcome Page/Personal Workspaces                                                              P
  Multi-tab expansion                                                                           P                n/a
  Associate attachments to activities                                                  P        P                n/a
  Manage Tools drop-down menu                                                          P        P‡               n/a
  Details Pane in Activities Workspace                                                          P**
  Unsaved data notification                                                                     P**
  Visual indicators for attachments in Activities and Calendars                                 P†
  Mass actions in Activities                                                                    P†
  Desktop Integration (drag and drop attachments, drag and drop e-mail from
  Microsoft Outlook®, Send SLX and Record to History, mail merge, export to Excel,     P        P‡
  and drag and drop Library files [Administrator only])
  Merge two duplicate Accounts or two duplicate Contacts into one record.              P        P‡
  Sales
  Account and Contact management                                                       P        P                P
  Automate sales processes                                                             P        P                n/a
  Opportunity management                                                               P        P                P
  Activity management                                                                  P        P                P
  Lead capture                                                                         P        P                n/a
  Lead qualification                                                                   P        P       through customizations
  Lead conversion                                                                      P        P       through customizations
  Literature fulfillment                                                               P        P‡               n/a
  Schedule literature requests                                                         P        P                n/a
  Create sales orders                                                                  P        P       through customizations
  Sales Orders Main View (separated from Opportunity View)                                      P†
  View Opportunity Snapshot                                                            P        P
  View Opportunity Statistics                                                          P        P                n/a

*Requires New Web platform
**Requires Sage SalesLogix v7.5.1
†
 Requires v7.5.2
‡
 Requires v7.5.3

Functionality may vary across Sage SalesLogix Clients.

                                                                                               www.customerfx.com
www.customerfx.com
                                                                                                                                      Sage SalesLogix | Client Feature Comparison




Feature                                                                                                  Windows                                  Web                                    Mobile
Marketing
Create Campaigns                                                                                              P                                     P                                     n/a
Track Campaign responses                                                                                      P                                     P                                     n/a
E-mail marketing                                                                                              P                                     P                                     n/a
Campaign reporting                                                                                            P                                     P                                     n/a
Perform lead-duplication upon conversion to opportunity                                                       P                                     P                                     n/a
Perform lead-duplication upon import                                                                                                                P                                     n/a
Associate activities to leads                                                                                 P                                     P                                     n/a
Automatic lead distribution§                                                                                  P                                     P
Perform import actions to leads                                                                               P                                     P
Create responses for leads tied to campaigns                                                                  P                                     P
Group Actions in Leads List view                                                                                                                  P**
Customer Service & Support
Create, edit, manage tickets                                                                                  P                                     P                                      P
View Tickets and related information (i.e., resolutions, service history, defects,
                                                                                                              P                                     P                                      P
assets, and returns)
Create, edit, manage Defects                                                                                  P                                     P                         through customizations
Create, edit, manage Contracts                                                                                P                                     P                         through customizations
Manage Assets (associated products) for Account, Ticket, and Ticket Activity Parts                            P                                     P                         through customizations
SpeedSearch                                                                                                   P                                     P
Dashboards & Reporting
View key performance metrics such as pipeline status, open opportunities,
                                                                                                              P                                     P                                      P
and win rate
Generate Reports                                                                                              P                                     P                                     n/a
User customizable dashboard widgets to personalize Welcome page tabs
                                                                                                                                                   P‡
(group list, links, and charting widgets)
Advanced Outlook Integration (functionality differs by client)
                                                                                                                                                                                          P
Record e-mail to Sage SalesLogix history                                                                      P                                     P
                                                                                                                                                                                  (Blackberry® Only)
Access Sage SalesLogix Address Book in Microsoft® Outlook®                                                    P                                                                          n/a
Attendee availability tab                                                                                     P                                                                           n/a
Add Contact to Outlook button                                                                                 P                                                                           n/a
Intellisync for synchronization of Contacts and Calendar items                                                P                                     P                                     n/a
Sage SalesLogix Exchange Link to synchronize Contacts, Calendar, and Tasks
                                                                                                              P                                     P                                      P
between Outlook and Sage SalesLogix for Windows, Web, and Mobile
Administration/Customization
Administrative “manage” menu screens (i.e., manage picklists,competitors, etc.)                               P                                    P‡                                     n/a
Administrative data maintenance utilities (i.e., merge records, check for
                                                                                                              P                                                                           n/a
duplicates, etc.)
Territory realignment                                                                                         P                                                                           n/a
Assign Contact processes                                                                                      P                                     P                                     n/a
Process orchestration                                                                                         P                                     P                                     n/a
Create, edit, and publish Mashups and embed anywhere within the Web Client                                    P*                                    P                                     n/a
Field Level Security                                                                                          P                                   P**
RESTful Web Services                                                                                          P*                                    P
Remote/Disconnected Client                                                                                    P                                     P
Lotus Notes compatibility                                                                                     P                                   P**
Firefox compatibility                                                                                                                             P**
Enhanced Developer Experience (API Reference Guide, best practices document,                                      †
                                                                                                              P                                    P†                                     P†
and new Developer Community)
Web-based Administrator Tool                                                                                                                       P‡



                                                                                                                                              www.customerfx.com customization.
                                                                                     Functionality may vary across Sage SalesLogix Clients.   *Requires New Web platform             ‡
                                                                                                                                                                                      Requires v7.5.3
                                                                                                                                              **Requires Sage SalesLogix v7.5.1
                                                                                                                                                          Requires additional        §

                                                                                                                                              †
                                                                                                                                               Requires v7.5.2
www.customerfx.com
                                                                                                                                        Sage SalesLogix | Client Feature Comparison




                                                                                                                            “Sage SalesLogix has
                                                                                                                             transformed the way we do
                                                                                                                             business. Every opportunity
                                                                                                                             is visible and accessible to
                                                                                                                             everyone. We’ve got the facts
                                                                                                                             right in front of us—there’s no
                                                                                                                             hunting for a file folder.”
                                                                                                                            — Mike McGuire
                                                                                                                              Managing Partner and Vice
                                                                                                                              President of Sales Zink
                                                                                                                              Foodservice Group




About Sage SalesLogix
Sage SalesLogix provides a complete view of customer interactions across departments—providing information and insights for better planning, managing, and
forecasting. Your teams will have the tools to increase sales, reach more profitable customers, enhance the customer experience, and anticipate customer needs.
Sage SalesLogix offers flexible access, deployment, and payment options to address business requirements.

About Sage Group, plc
Sage is a leading supplier of business management software and services to 5.8 million customers worldwide. From small start-ups to larger organizations,
we make it easier for companies to manage their business processes.



                                                                                                                        Sage
©2010 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names             8800 N. Gainey Center Dr., Suite 200
mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. All other   Scottsdale, AZ 85258
trademarks are the property of their respective owners.                                                                 www.sagesaleslogix.com | 800-854-3415
10-24655/0910
                                                                                                                                              www.customerfx.com

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SalesLogix Client Comparison Chart v7.5.3

  • 1. www.customerfx.com Sage SalesLogix v7.5.3 | Client Feature Comparison Feature Windows Web Mobile General User Features Perform Look-ups P P P Right mouse click to functions P P n/a “Hot key” shortcuts to functions P n/a E-mail from contact record P P P Mail Merge P P n/a Remote (disconnected) use P P P Create Groups P P n/a Welcome Page/Personal Workspaces P Multi-tab expansion P n/a Associate attachments to activities P P n/a Manage Tools drop-down menu P P‡ n/a Details Pane in Activities Workspace P** Unsaved data notification P** Visual indicators for attachments in Activities and Calendars P† Mass actions in Activities P† Desktop Integration (drag and drop attachments, drag and drop e-mail from Microsoft Outlook®, Send SLX and Record to History, mail merge, export to Excel, P P‡ and drag and drop Library files [Administrator only]) Merge two duplicate Accounts or two duplicate Contacts into one record. P P‡ Sales Account and Contact management P P P Automate sales processes P P n/a Opportunity management P P P Activity management P P P Lead capture P P n/a Lead qualification P P through customizations Lead conversion P P through customizations Literature fulfillment P P‡ n/a Schedule literature requests P P n/a Create sales orders P P through customizations Sales Orders Main View (separated from Opportunity View) P† View Opportunity Snapshot P P View Opportunity Statistics P P n/a *Requires New Web platform **Requires Sage SalesLogix v7.5.1 † Requires v7.5.2 ‡ Requires v7.5.3 Functionality may vary across Sage SalesLogix Clients. www.customerfx.com
  • 2. www.customerfx.com Sage SalesLogix | Client Feature Comparison Feature Windows Web Mobile Marketing Create Campaigns P P n/a Track Campaign responses P P n/a E-mail marketing P P n/a Campaign reporting P P n/a Perform lead-duplication upon conversion to opportunity P P n/a Perform lead-duplication upon import P n/a Associate activities to leads P P n/a Automatic lead distribution§ P P Perform import actions to leads P P Create responses for leads tied to campaigns P P Group Actions in Leads List view P** Customer Service & Support Create, edit, manage tickets P P P View Tickets and related information (i.e., resolutions, service history, defects, P P P assets, and returns) Create, edit, manage Defects P P through customizations Create, edit, manage Contracts P P through customizations Manage Assets (associated products) for Account, Ticket, and Ticket Activity Parts P P through customizations SpeedSearch P P Dashboards & Reporting View key performance metrics such as pipeline status, open opportunities, P P P and win rate Generate Reports P P n/a User customizable dashboard widgets to personalize Welcome page tabs P‡ (group list, links, and charting widgets) Advanced Outlook Integration (functionality differs by client) P Record e-mail to Sage SalesLogix history P P (Blackberry® Only) Access Sage SalesLogix Address Book in Microsoft® Outlook® P n/a Attendee availability tab P n/a Add Contact to Outlook button P n/a Intellisync for synchronization of Contacts and Calendar items P P n/a Sage SalesLogix Exchange Link to synchronize Contacts, Calendar, and Tasks P P P between Outlook and Sage SalesLogix for Windows, Web, and Mobile Administration/Customization Administrative “manage” menu screens (i.e., manage picklists,competitors, etc.) P P‡ n/a Administrative data maintenance utilities (i.e., merge records, check for P n/a duplicates, etc.) Territory realignment P n/a Assign Contact processes P P n/a Process orchestration P P n/a Create, edit, and publish Mashups and embed anywhere within the Web Client P* P n/a Field Level Security P P** RESTful Web Services P* P Remote/Disconnected Client P P Lotus Notes compatibility P P** Firefox compatibility P** Enhanced Developer Experience (API Reference Guide, best practices document, † P P† P† and new Developer Community) Web-based Administrator Tool P‡ www.customerfx.com customization. Functionality may vary across Sage SalesLogix Clients. *Requires New Web platform ‡ Requires v7.5.3 **Requires Sage SalesLogix v7.5.1 Requires additional § † Requires v7.5.2
  • 3. www.customerfx.com Sage SalesLogix | Client Feature Comparison “Sage SalesLogix has transformed the way we do business. Every opportunity is visible and accessible to everyone. We’ve got the facts right in front of us—there’s no hunting for a file folder.” — Mike McGuire Managing Partner and Vice President of Sales Zink Foodservice Group About Sage SalesLogix Sage SalesLogix provides a complete view of customer interactions across departments—providing information and insights for better planning, managing, and forecasting. Your teams will have the tools to increase sales, reach more profitable customers, enhance the customer experience, and anticipate customer needs. Sage SalesLogix offers flexible access, deployment, and payment options to address business requirements. About Sage Group, plc Sage is a leading supplier of business management software and services to 5.8 million customers worldwide. From small start-ups to larger organizations, we make it easier for companies to manage their business processes. Sage ©2010 Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names 8800 N. Gainey Center Dr., Suite 200 mentioned herein are registered trademarks or trademarks of Sage Software, Inc. or its affiliated entities. All other Scottsdale, AZ 85258 trademarks are the property of their respective owners. www.sagesaleslogix.com | 800-854-3415 10-24655/0910 www.customerfx.com