Telegram is a cloud-based instant messaging and voice over IP service. On telegram users can send messages, photos, videos, stickers, audio and documents etc. The telegram apps are available for Android, iOS, Windows Phone, macOS, Windows NT and Linux.

1. Telegram: Businesses find Telegram a
swift route to users
SalesBabu
CRM For Enterprise Business
& Startups
M: +91 9611 171 345 Email: sales@salesbabu.com

2. What is the
Telegram
(software)?
Telegram is a cloud-based instant messaging and voice
over IP service. On telegram users can send messages,
photos, videos, stickers, audio and documents etc. The
telegram apps are available for Android, iOS, Windows
Phone, macOS, Windows NT and Linux.
M: +91 9611 171 345 Email: sales@salesbabu.com

3. Benefits of Telegram business
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1. Better security
Telegram for business is a much secure messaging app as they have end-to-end encryption and
encrypted local storage for Secret chats. Moreover, no one has succeeded to hack the telegram app until
now.
1. No adds and is free to use
You can send text messages, images, videos, voice messages and files with zero cost. No matter how
many messages you send or receive you need not pay or subscribe.
1. 24/7 support
You can make the utmost use of telegram for business as it is available 24/7. Your customers can chat
with you for any queries or questions. The texts will remain in the chat for future reference as well.

4. Benefits of Telegram business
M: +91 9611 171 345 Email: sales@salesbabu.com
4. Advertising tool
You can make use of the telegram as an advertising tool as you can send messages to your customers
with regard to the information required to be sent.
5. Availability
Telegram for business is available on almost every platform. You can access telegram on Android, iOS,
Windows Phone, macOS, Windows NT and Linux.
6. Cloud storage
Telegram for business has cloud storage, which means all your texts, images, files, videos and documents
will be saved on the cloud. There is no tension of losing the data. You can backup and restore the data
when required.

5. Features of telegram for business
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● Secret chat
The secret chat is a kind of end to end encrypted chat in which one can set self-destruct timer. The
messages will be automatically detected when the timer hits. Thus, it makes it difficult for the hackers to
hack the data on telegram.
● Username
On telegram you can also search for users with usernames. Even if you do not possess their contact
number, you can reach them with the help of username.
● Voice calls
The latest version of the telegram supports voice calls. You can communicate on call with your clients or
customers via telegram. Thus, it makes it easy for your customers to reach you easily.
● Bots
Bots are the program which is based on AI and machine learning in small level. The telegram accounts
can be coded and added with further features in order to enhance the user experience.

6. M: +91 9611 171 345 Email: sales@salesbabu.com
● Create your own GIF
The present version of the telegram allows you create your own GIF and share them with friends,
customers or clients.
● Terminate active sessions
If you have any important or sensitive information related to your business in your chat window you
can terminate all active sessions with just one click.
● Hide last seen
On telegram for corporate you can hide the last seen from particular users if necessary.
● Create API
The telegram API lets you to create your own customized Telegram clients. It also lets you to enhance
your user-interface by coding.

7. How to use Telegram for business?
M: +91 9611 171 345 Email: sales@salesbabu.com
Telegram channels are a source of broadcasting information to a large number of audience in the
market. The telegram groups helps you to connect with a large number of people and participate in the
conversation as an individual. Secret chats is a special feature as it is a client-to-client encrypted
conversation. This means that your chats are stored in an encrypted format. You can also create self-
destructing message that the user can view for a certain time period. You can sort customers based on
their interests, age, income level etc.
Telegram for business helps in effective and individualised interactions with customers. General
inquiries like order status and detailed customer support can be managed with telegram business. Being
available for your clients, customers can be proved to be worthy of the efforts. For small businesses
telegram is a useful mode of communication with clients, team members etc. It also reduces the cost of
marketing with multiple recipients.

8. Conclusion
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Businesses needs to adapt new opportunities according to the latest technologies and trends in the
market. Telegram app is one of the best platforms to advance your business. Telegram is gaining more
popularity at present. There are thousands of business firms making the best use of telegram. Though
it is not designed as a true marketing tool, it is surely helping businesses to interact with their
customers and clients.

9. M: +91 9611 171 345 Email: sales@salesbabu.com
Many Businesses trust
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