Field service management software - SalesBabu

Field Service Management Software
Delight Your Customers with
SalesBabu Service CRM
Automate Your After Sales Process & Earn
Customer's Loyalty by Implementation of
Service CRM.
M: +91 9611 171 345 Email: sales@salesbabu.com

Field Service
Management
Software
(FSM) enable you to automate your
after sales activities like complaint
management, AMC scheduling,
managing warranties, SLAs, Spare part
consumption, multiple service
quotations and installation process.
Optimize your service organization’s
field service and repair operations for
technicians and management staff with
integrated SalesBabu field service
management software. It is a web based
software, your engineers can easily
access it with their mobile and internet
and keep working even on go.

SalesBabu’s CRM for service industry is an intuitive, scalable, and secure solution that is used by many
enterprises (SME & Large Enterprises) to mobilize their business processes and take advantage of the low
total cost of ownership. If you are struggling to manage your field service management then we are the right
choice for you for your business. By implementing our after sales service management software, you will be
able to manage your field service management hasslefree and assure you a range of seamless integrations
that enhance the app’s capabilities.
SalesBabu’s CRM for service industry is cloud based and can be used by service professionals to run their
business on their mobile device and a web portal. This platform is fully integrated with access from any
locations. We offer high-tech features at an affordable cost for small and medium businesses with few (1 –
40) no of employees.

Benefits of Field Service Management
Software:
1. Increased Customer Satisfaction:
We believe 90 percent or more of buyers fall into one of the following categories: Direct buyers.
These buyers work for firms that maintain their own unit. Contract buyers, Enterprise buyers and
Small business buyers. Reduce scheduling costs. Increase customer satisfaction. Reduce parts
inventory costs. Reduce fuel costs. With service management software you will not forget any AMC
appointment, rescheduling appointment, orders and special request and all delivered on time will
always get you high scores.
2. All in one solution:
SalesBabu service management software enable you to manage product entries and spare parts
entries and you can select the product and parts required by any customer with his service request.
You can create customer AMC request as per customer needs. Manage parts level warranties.
SalesBabu Service management software also enables you to create, save, send and share multiple
service quotation from the single interface.

Benefits of Field Service Management
Software:
3. Hassle free installation handling:
After product delivery at customer door step next thing is complete explanation & demonstration of
the product. SalesBabu service management software enable customer service team to track record
of installation to process installation at customer end. It also help them to track the warranty and
AMC appointments of the products. Installation team can add instant installation remarks after
installment, add or requirement of additional accessories of main products, and also maintain PMS
visits.
4. Complaint Management:
We provide Online Customer Complaint Management System Software. Our software helps to
organize the process of complaint management with logging the complaint with ticket number, easy
escalation of complaint to skilled forced according to severity and nature of the complain and track
the solution. Thus, enhancing efficiency of complaint handling process.

5. AMC Management:
It is a chargeable agreement between a client and the vendor in regards to the maintenance of the
product(s). Our CRM AMC management software dashboard display concise information on all AMC’s
due which helps the vendor to track and monitor.

6. Warranty Management:
Our Service CRM warranty
management software maintain
complete customer, products and
their warranty details and revenue
generation for the company. We
provide a technical way of
maintaining complete customer,
products and their warranty details.
We help to streamlines warranty
management process to reduce
warranty costs and increase service
revenues.

7. Spare Part Consumption:
Our software (Spare consumption management software) gives you real time inventory availability,
that remove waiting time for spare part availability approval. Spare parts consumption management
is the crucial factor responsible for effective plant functioning. Web based spare consumption
management software provides real time inventory availability at the time of making a quotation
and order, which removes waiting time for spare part availability approval.

8. Service Quotation:
Our service quotation management software help companies to maximize service revenue by timely
notify about up-coming AMC and Warranty renewals. The service quotations involves the product
being served and the service rates accordingly. Service quotation management software help
companies to enter AMC and Warranty details with the product details; and the dashboard dully
shows you notification for pending / up-coming service renewals.

9. Installation:
Installation management software helps companies to get real time update for information on
pending product request, and manager can escalate the task to skilled force. By implementing and
using our software you will get a list pending installation list in your screen and you can schedule
workforce to complete the task.

Many Businesses trust
Salesbabu, including

Field service management software - SalesBabu

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