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Unlocking the Power of Online Video
IAB Interact 2011, Barcelona


Mark Riseley, EMEA Market Insights
Google




                                     Google Confidential and Proprietary
What I’ll be covering in the next 30 minutes

Great examples of advertising around video content on YouTube

How to measure campaign success in a cross media context




                                                Google Confidential and Proprietary
700 billion videos
watched on YouTube last year




                     Google Confidential and Proprietary
What the Internet was made for....
   100




   80




   60




   40




   20




     0
    Dec-03   Dec-04   Dec-05   Dec-06   Dec-07   Dec-08   Dec-09   Dec-10




                                                                            Google Confidential and Proprietary
What’s more popular than sex?
  100




   80




   60




   40




   20




   0
   Dec-03   Dec-04   Dec-05   Dec-06   Dec-07   Dec-08   Dec-09   Dec-10



                                                                           Google Confidential and Proprietary
Google Confidential and Proprietary
Brands are starting to use video in new and
innovative ways




                                    Google Confidential and Proprietary
A video is worth a thousand words




                                    Google Confidential and Proprietary
Video shopping!




                  Google Confidential and Proprietary
Tracking the YouTube Brand
 Are they
successful?




                              Google Confidential and Proprietary
Defining success for cross-media: cost per meaningful contact



      Cost



      Targeting                           Cost/Effect



      Impact
                                                   Google Confidential and Proprietary
Single Source Media Efficiency Research




12                                 Google Confidential and Proprietary
Instead of this….




                    The Dutch brand
                    Aviko did this



                             Google Confidential and Proprietary
50% of TV budget into pre-roll on YouTube




                                    Google Confidential and Proprietary   14
Cost GRP Pre-roll targeted usage

                                                                                Net Cost/GRP
10
                                                                            (indexed against TV)
9


8


7


6


5


4


3                                                ~ 1:16                                                                               3,2


2
                                                                                                                      1,4
       1,0                                1,0                                1,0         0,8                    1,0            1,0
1
                                                      0,5
                   0,2
0

       TV          YT                     TV          YT                     TV          YT                     TV     YT      TV      YT

        Male 20-30                             20-34                               20-49                        Female 20-49         13+

 Source: Gfk Media Efficiency Panel + Carat Media facts booklet (TV net cost based on 70% average market discount)

15    Google Confidential and Proprietary
Pre-roll targeted usage (size within inventory):
Efficiency in driving store purchase

                                                                      Efficiency in driving sales
 10
                                                                             (indexed against TV)
 9
                                                                                                                                       8,5

 8


 7


 6


 5


 4                                                                                                                         3,7

 3                                                                                        2,5

 2
                                                       1,4
        1,0                                1,0                                 1,0                                1,0            1,0
 1                  0,6

 0

         TV         YT                      TV          YT                     TV          YT                     TV        YT   TV    YT
              13+                               20-49                         Female 20-49                              20-34    Male 20-34

  Source: Gfk Media Efficiency Panel + Carat Media facts booklet (TV net cost based on 70% average market discount)

16     Google Confidential and Proprietary
Cadbury‘s Chocolate Charmer
  campaign overview
Chocolate Charmer Campaign media mix

                                                              YouTube
              TV                                              Homepage
                                                              Masthead
                              Share of budget



                                                   Online

                                                   TV




 Facebook Reachblock                                        YouTube Promoted
                                                            Videos
                               Facebook Fan Page

 • The Chocolate Charmer campaign‘s purpose was to reinvigorate the
   Cadbury brand association with authentic chocolate
 • Campaign started in April 2010 and ran for 6 weeks
Cadbury’s Chocolate Charmer Video




         http://www.youtube.com/watch?v=kIwIdzTedts
                                                      Google Confidential and Proprietary
Impressive reach of online channels

              Gross reach



                              58%                                                All Online Main Shoppers        15-34

                                            46%

                                                                           35%

                                                                   25%
                                                                                                         19%

                                                                                              7%



                          TV                                        YouTube                   Facebook
             Average frequency:

                                4.1 | 3.9                            3.6 | 3.7                     10.7 | 11.8




      •      Total online reach = 30.8% (YouTube + Facebook)

Source: UK Media Efficiency Panel 2010 Sample : 5,184 households
Two – thirds of all online contacts had
        no TV contact
             All audiences




                                                       46.2 %              11.5%   19.3%




      •      Online delivered 19.3% incremental reach

Source: UK Media Efficiency Panel 2010 Sample : TV- 2,990, Online- 1,597
Online provided greater reach than TV
        when targeting 15-34 year olds
             15-34 year olds




                                                     31.4 %            14.7%   33.2 %




      • 69.3% online contacts had no TV contact
      • Online delivered 33.2% incremental reach
Source: UK Media Efficiency Panel 2010 Sample : TV- 654, Online- 681
ROI is higher online

             Total audience

                                                                                                                           £3.71




                                                                                    £2.01




                                   £0.60




                                     TV                                            Online                        YouTube Promoted Videos

                                       Return on Investment for every £1 media spend

      •      Online provided ROI almost 4 times higher than TV
      •      YouTube‘s promoted videos provided the best return of the entire campaign
Source: UK Media Efficiency Panel 2010, TV- 1,401, Online- 347, YouTube Promoted Video-250, Spend provided by PHD Media.
Online advertising generated a
        significant sales uplift
             Total audience

                                                                 Online   TV




                                                                                     80%
                                              93%




                                                                                     20%
                                               7%

                                 Share of budget                               Incremental sales


      • With only 7% of the budget, Digital contributed 20% of the sales uplift

Source: UK Media Efficiency Panel 2010; TV- 1,401, Online- 347
Skippable ads: does choice impact
engagement?




                                    Google Confidential and Proprietary
Biometrics    Depth Interviews




Eye tracking           Quantitative
                           survey




                   Google Confidential and Proprietary   25
Respiratory rate

Heart rate




                      Motion

Skin Conductance



                            Google Confidential and Proprietary   26
User choice generates efficient targeting
                                          Reasons for participants skipping ads


                    I had seen the ad before                                                     22%




I am not interested in the product / service                                                   19%




 I didn't find the ideas in the ad interesting                                       14%




        The ideas were not relevant to me                                            14%



                          Less than half of users (45%) will always skip ads.



              Those who skipped each ad – Brand A(n=304); Brand B (n=259); Brand C (n=303); Brand D (n=343)   Google Confidential and Proprietary
              Q11e. Which of the following, if any, describe why you decided to skip the ad?

                                                                                                                                                    27
Users notice the skip button but focus on the video


Brand A                                                                       Brand C




                                                                                                    Video
              Video




                                                                                Skip Bar
 Skip Bar




            82% of users think the skip button is ‘very’/ ‘extremely’ clear
            Ipsos MediaCT and Innerscope Research Inc. All Rights Reserved.

            All respondents (n=2,000)                                                                       Google Confidential and Proprietary   28
            Q15. The highlighted button allows you to skip an ad after 5 seconds before watching a video.
            How clear do you think this was when the button appeared?
On average, opted-in users are over 75% more engaged
than users who view standard pre-roll

                                                                 85%




                                           48%
                                                                       Standard pre-roll

                                                                       Skippable viewed
                                                                       through



                           % time highly engaged with ad
                                      content



      Ipsos MediaCT and Innerscope Research Inc. All Rights Reserved            Google Confidential and Proprietary   29
TrueView can deliver highly engaged users for the whole ad



                       100




                        80
Emotional Engagement




                        60




                        40




                        20
                             0                   5                        10                       15           20          25                         30
                                                                                            Time in seconds
                                                             Forced exposure                      Non-skipped        Neutral Engagement (55)
                                 Ipsos MediaCT and Innerscope Research Inc. All Rights Reserved                         Google Confidential and Proprietary   30
Summary

• Big brands are starting to take advantage of online video



• Single source measurement platforms enable cross media
  reach and ROI analysis



• User choice and interactivity makes online video related
  ads work harder




                                                  Google Confidential and Proprietary   31
Tippex: write your own ending




                                Google Confidential and Proprietary
Thank you!
Follow Up Questions?
Mark Riseley (mriseley@google.com)
Sarah Everitt (everitt@google.com)




                                     Google Confidential and Proprietary

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Day1 research stream_1615_unlocking_the_power_of_online_video_google

  • 1. Unlocking the Power of Online Video IAB Interact 2011, Barcelona Mark Riseley, EMEA Market Insights Google Google Confidential and Proprietary
  • 2. What I’ll be covering in the next 30 minutes Great examples of advertising around video content on YouTube How to measure campaign success in a cross media context Google Confidential and Proprietary
  • 3. 700 billion videos watched on YouTube last year Google Confidential and Proprietary
  • 4. What the Internet was made for.... 100 80 60 40 20 0 Dec-03 Dec-04 Dec-05 Dec-06 Dec-07 Dec-08 Dec-09 Dec-10 Google Confidential and Proprietary
  • 5. What’s more popular than sex? 100 80 60 40 20 0 Dec-03 Dec-04 Dec-05 Dec-06 Dec-07 Dec-08 Dec-09 Dec-10 Google Confidential and Proprietary
  • 7. Brands are starting to use video in new and innovative ways Google Confidential and Proprietary
  • 8. A video is worth a thousand words Google Confidential and Proprietary
  • 9. Video shopping! Google Confidential and Proprietary
  • 10. Tracking the YouTube Brand Are they successful? Google Confidential and Proprietary
  • 11. Defining success for cross-media: cost per meaningful contact Cost Targeting Cost/Effect Impact Google Confidential and Proprietary
  • 12. Single Source Media Efficiency Research 12 Google Confidential and Proprietary
  • 13. Instead of this…. The Dutch brand Aviko did this Google Confidential and Proprietary
  • 14. 50% of TV budget into pre-roll on YouTube Google Confidential and Proprietary 14
  • 15. Cost GRP Pre-roll targeted usage Net Cost/GRP 10 (indexed against TV) 9 8 7 6 5 4 3 ~ 1:16 3,2 2 1,4 1,0 1,0 1,0 0,8 1,0 1,0 1 0,5 0,2 0 TV YT TV YT TV YT TV YT TV YT Male 20-30 20-34 20-49 Female 20-49 13+ Source: Gfk Media Efficiency Panel + Carat Media facts booklet (TV net cost based on 70% average market discount) 15 Google Confidential and Proprietary
  • 16. Pre-roll targeted usage (size within inventory): Efficiency in driving store purchase Efficiency in driving sales 10 (indexed against TV) 9 8,5 8 7 6 5 4 3,7 3 2,5 2 1,4 1,0 1,0 1,0 1,0 1,0 1 0,6 0 TV YT TV YT TV YT TV YT TV YT 13+ 20-49 Female 20-49 20-34 Male 20-34 Source: Gfk Media Efficiency Panel + Carat Media facts booklet (TV net cost based on 70% average market discount) 16 Google Confidential and Proprietary
  • 17. Cadbury‘s Chocolate Charmer campaign overview Chocolate Charmer Campaign media mix YouTube TV Homepage Masthead Share of budget Online TV Facebook Reachblock YouTube Promoted Videos Facebook Fan Page • The Chocolate Charmer campaign‘s purpose was to reinvigorate the Cadbury brand association with authentic chocolate • Campaign started in April 2010 and ran for 6 weeks
  • 18. Cadbury’s Chocolate Charmer Video http://www.youtube.com/watch?v=kIwIdzTedts Google Confidential and Proprietary
  • 19. Impressive reach of online channels Gross reach 58% All Online Main Shoppers 15-34 46% 35% 25% 19% 7% TV YouTube Facebook Average frequency: 4.1 | 3.9 3.6 | 3.7 10.7 | 11.8 • Total online reach = 30.8% (YouTube + Facebook) Source: UK Media Efficiency Panel 2010 Sample : 5,184 households
  • 20. Two – thirds of all online contacts had no TV contact All audiences 46.2 % 11.5% 19.3% • Online delivered 19.3% incremental reach Source: UK Media Efficiency Panel 2010 Sample : TV- 2,990, Online- 1,597
  • 21. Online provided greater reach than TV when targeting 15-34 year olds 15-34 year olds 31.4 % 14.7% 33.2 % • 69.3% online contacts had no TV contact • Online delivered 33.2% incremental reach Source: UK Media Efficiency Panel 2010 Sample : TV- 654, Online- 681
  • 22. ROI is higher online Total audience £3.71 £2.01 £0.60 TV Online YouTube Promoted Videos Return on Investment for every £1 media spend • Online provided ROI almost 4 times higher than TV • YouTube‘s promoted videos provided the best return of the entire campaign Source: UK Media Efficiency Panel 2010, TV- 1,401, Online- 347, YouTube Promoted Video-250, Spend provided by PHD Media.
  • 23. Online advertising generated a significant sales uplift Total audience Online TV 80% 93% 20% 7% Share of budget Incremental sales • With only 7% of the budget, Digital contributed 20% of the sales uplift Source: UK Media Efficiency Panel 2010; TV- 1,401, Online- 347
  • 24. Skippable ads: does choice impact engagement? Google Confidential and Proprietary
  • 25. Biometrics Depth Interviews Eye tracking Quantitative survey Google Confidential and Proprietary 25
  • 26. Respiratory rate Heart rate Motion Skin Conductance Google Confidential and Proprietary 26
  • 27. User choice generates efficient targeting Reasons for participants skipping ads I had seen the ad before 22% I am not interested in the product / service 19% I didn't find the ideas in the ad interesting 14% The ideas were not relevant to me 14% Less than half of users (45%) will always skip ads. Those who skipped each ad – Brand A(n=304); Brand B (n=259); Brand C (n=303); Brand D (n=343) Google Confidential and Proprietary Q11e. Which of the following, if any, describe why you decided to skip the ad? 27
  • 28. Users notice the skip button but focus on the video Brand A Brand C Video Video Skip Bar Skip Bar 82% of users think the skip button is ‘very’/ ‘extremely’ clear Ipsos MediaCT and Innerscope Research Inc. All Rights Reserved. All respondents (n=2,000) Google Confidential and Proprietary 28 Q15. The highlighted button allows you to skip an ad after 5 seconds before watching a video. How clear do you think this was when the button appeared?
  • 29. On average, opted-in users are over 75% more engaged than users who view standard pre-roll 85% 48% Standard pre-roll Skippable viewed through % time highly engaged with ad content Ipsos MediaCT and Innerscope Research Inc. All Rights Reserved Google Confidential and Proprietary 29
  • 30. TrueView can deliver highly engaged users for the whole ad 100 80 Emotional Engagement 60 40 20 0 5 10 15 20 25 30 Time in seconds Forced exposure Non-skipped Neutral Engagement (55) Ipsos MediaCT and Innerscope Research Inc. All Rights Reserved Google Confidential and Proprietary 30
  • 31. Summary • Big brands are starting to take advantage of online video • Single source measurement platforms enable cross media reach and ROI analysis • User choice and interactivity makes online video related ads work harder Google Confidential and Proprietary 31
  • 32. Tippex: write your own ending Google Confidential and Proprietary
  • 34. Follow Up Questions? Mark Riseley (mriseley@google.com) Sarah Everitt (everitt@google.com) Google Confidential and Proprietary