Operational functioning of Fedex

1. Submitted By:
-Clifton Dmello
-Nitin Gowda
-Saee Taware
-Suraj Pawar
St. Francis Institute Of Management & Research

2. OVERVIEW
• Founded in 1971 by Frederick W. Smith
• Started with 389 workers
• 1st Investment $84 million
• 1st company to give money back offer if not
delivered on time
• Online tracking system
• 1994: ISO Certification

3. ABOUT THE COMPANY
• 425000 team members
• FedEx handles 3.4 millions packages
• Concept of time criticality and expedited
delivery
• FedEx uses PSP Philosophy
– People (customer comes 1st )
– Service ( meeting customer expectation)
– Profit (people’s commitment &
empowerment)

4. ABOUT THE COMPANY
• More than 240 countries
• 669 aircrafts , 43000 ground
• More than 7.5 millions shipment/day
• Tie up: hp, Amazon, IBM
• Revenue is $65.5 billions

5. FEDEX CORPORATION

6. WORLD WIDE COVERAGE
• FedEx catalyses access by collapsing time and space and by increasing
information.
• FedEx has consistently championed expanded global access through
“open skies” and deregulation.
• FedEx has worked to move goods faster across national borders, thereby
decreasing business costs and promoting economic growth.
• FedEx and Businesses: Expanding Reach, Innovation, and Profitability.
• FedEx and People: Offering the Choice of What, Where, When, and How.

7. HUB & SPOKE

8. PROCESS OF WAREHOUSE

9. WORKFLOW