2. Learning Objectives
• Define the term clinical documentation as it is
used in the field of occupational therapy.
• Identify instrumental persons involved in the
process of clinical documentation.
• Explain why clinical documentation is important
in the practice in OT.
• Name at least 3 examples of specific types of
documentation used by OT practitioners.
• Write a SOAP note based on an observation of a
simulated clinical observation.
4. What?
*A record of information collected about the client, including
assessment and intervention techniques used and clinical
observations made by the health care professional.
5. Common Types of Clinical
Documentation
What?
As part of the evaluation phase
• Evaluation or screening report
• Re-evaluation report
During the intervention phase
• Intervention plan
• Service contact log
• Progress report
• Transition plan
In the closing stages of the OT process
• Discharge plan
• Referral report
6. Fundamental Elements of
Clinical Documentation
What?
• Client’s full name
• Date and type of service provided
• Professional terminology and
abbreviations
• OT practitioner’s name, signature,
and professional designation
Correct errands errors in this manner in documentation in paper format.
12. The SOAP Note
Problem: Dependence in wheelchair mobility
S: Client stated that his hands often slip on the metal hand rims when he is
propelling his wheelchair.
O: Friction tape was placed on rims of w/c to improve client’s ability to
grasp and propel w/c. Wheelchair mobility training outside over the
grass and asphalt during functional activity provided. Client
participated for 30 minutes with a 3-minute rest period required at the
mid-point of the session. He experienced no difficulty propelling w/c
during the session, including over uneven surfaces.
A: Friction tape on w/c rims helped improve client’s ability to propel w/c.
Client’s endurance for w/c mobility during functional activities has
improved over the past week.
P: Continue OT intervention targeting training in w/c mobility. Increase
time and distance requirements for w/c mobility and add instruction in
maneuvering w/c in and out of doors and up and down ramps as part
of community mobility and functional activities addressed in OT.
14. Setting-specific Forms of Clinical
Documentation:
The SOAP Note
S - Subjective
O – Objective
A – Assessment
P – Plan
Where?
O
15. Setting-specific Forms of Clinical
Documentation:
The SOAP Note
S - Subjective
O – Objective
A – Assessment
P – Plan
Where?
A
16. Setting-specific Forms of Clinical
Documentation:
The SOAP Note
S - Subjective
O – Objective
A – Assessment
P – Plan
Where?
P
17. Setting-specific Forms of Clinical
Documentation:
In Early Intervention/Schools
IFSP –
Individualized
Family Service Plan
Where?
IEP –
Individualized
Education Plan
18. Setting-specific Forms of Clinical
Documentation
Where?
The Narrative Note
AROM
EOB
UB
d/t
s/p
d/c
Sample Narrative Note:
Client activity participated in eating during dining
retraining as well as R UE strengthening program.
Client ate 75% of meal using adapted utensils and
required minimal assistance for cutting meat.
Established treatment plan should continue.
19. Setting-specific Forms of Clinical
Documentation
Where?
The Progress Note
Sample Weekly Progress Note:
Client has been treated daily for eating/mealtime retraining and R UE functional
strengthening program. Using adapted utensils, client has eaten 75% of meal with
min. assistance for cutting meat. Previously, client ate 50% of meal and required
mod. assistance for cutting meat.
Goal: Client will eat independently with adapted utensils within one week.
21. References
American Occupational Therapy Association. (2009). Guidelines for
Supervision, roles, and responsibilities during the delivery of
occupational therapy services. American Journal of Occupational
Therapy, 63, pp. 797—803.
American Occupational Therapy Association. (2010). Standards of
practice for occupational therapy. American Journal of
Occupational Therapy, 62(Suppl), S106—S111.
Boyt Schell, B. A., Gillen, G., & Scaffa, M. E. (2013). Willard &
Spackman’s occupational therapy (12th ed). Baltimore, MD:
Lippincott Williams & Wilkins.
Clifford O’Brien, J. & Hussey, S. M. (2012). Introduction to
Occupational Therapy (4th ed). St. Louis, MO: Elsevier Mosby, Inc.
Hinojosa, J., Kramer, P., & Crist, P. (2010). Evaluation: Obtaining and
interpreting data (3rd ed.). Bethesda, MD: AOTA Press.
Editor's Notes
What is it, and what does it entail?
Who is involved in the process of clinical documentation?
Why it is necessary? What’s the purpose? Why is it required?
When does documentation take place, both in the OT process and scheme of the evaluation and intervention?
Where do the procedures and guidelines involved in documentation change, and what type of documentation is typically seen in which practice settings?
Clinical documentation – a record of the status of the client, techniques used, and progress the client makes in therapy.
Essential to intervention planning and communication between team members and others
Becomes part of the client’s permanent record – at the facility and often for third-party payers
Must be organized, legible, concise, accurate, complete, grammatically correct, and objective
Documentation should reflect the nature of services provided and the clinical reasoning of the occupational therapy practitioner
It should provide enough information to ensure that services are delivered in a safe and effective manner.
Documentation should describe the depth and breadth of services provided to meet the complexity of individual client needs. The client’s diagnosis or prognosis should not be used as the sole rationale for occupational therapy services.
Common types of documentation used during the OT process -
Evaluation or screening report – contains info on referral source and data gathered during the eval process. Provides client’s occupational profile, analysis of occupational performance, factors that support or inhibit performance, and expected outcomes of intervention (Re-evaluation report – provides recs for changes to services, goals, freq, or other necessary services)
Intervention Plan - client’s goals and approaches used to reach those goals, identifies frequency and duration of service, service provider, and location of service
Service contact log or daily note – specific interactions between client and OT as an ongoing log that includes date, length of tx, interventions, and client’s response. Telephone/email communications and meetings with other services providers are included.
Progress report, - summarizes intervention and client’s progress towards goals. Summarizes new data and modification to the intervention plan and gives recommendations for continuation or discontinuation of service. Format and procedures vary between settings and reimbursement mechanisms.
Transition plan – describes client’s progression from one type of setting to another (ex. rehab to SNF). Provides info on client’s current status, reason and time frame for transition, and recommendations for services/equipment/environmental modifications/training needs going forward
Outcomes - Discharge plan – completed at end of intervention. Summarizes changes in client’s ability to participate in occupations since start of services and recommendations for follow-up or further services as needed, Referral report – may also involve ordering equipment
Elements present in all forms of clinical documentation –
Client’s full name + identification number
Date and type of service provided
OT practitioner’s name, signature, and professional designation – including counter-signature for OTA or student
Professional terminology and abbreviations – as accepted in specialty area of practice or in the specific setting
Errors are to be corrected by a single line drawn through and then initials – no white-out or erasures in paper documentation
Storage and disposal of records as indicated by law and facility policy (HIPPA compliance for confidentiality)
OT’s and OTA’s are responsible for clinical documentation as a method of communication with the client, caregivers, third-party payers, other allied health professionals and medical professionals, educators, attorneys and other parties in the legal system (judges, juries), accreditation board reps, and administrators.
Provides a justification for services while showing the OT’s clinical reasoning and professional judgment
Records the client’s journey
Communicates information about the client from the occupational therapy perspective
Reflects the OT’s professional continuum of services in the OT process from start to finish
Shows the outcome of the intervention
Used for billing and professional communication
Serves as an accurate record of service - “If you didn’t document it, it didn’t happen!”
Crucial for legal and ethical purposes
Malpractice, fraud, negligence, and/or incompetence
Medicare and governmental payer sources
Legal documents that are part of the client’s health records
Documentation of occupational therapy services is necessary whenever professional services are provided to a client.
OT’s and OTA’s determine the appropriate type of documentation structure and then record the services provided within their scope of practice.
Formats and procedures for when to document are site-specific – as are the “where” and “how” parts of the documentation process
AOTA’s Standards of Practice for Occupational Therapy (2010) states that an occupational therapy practitioner documents the OT services and “abides by the time frames, format, and standards established by the practice settings, government agencies, external accreditation programs, payers, and AOTA documents” (p. S108). These requirements apply to both electronic and written forms of documentation.
Both for accuracy and as part of providing the most effective intervention possible, it is best to document as soon as services are provided as possible – although deadlines for creating/updating the record vary
Setting-specific requirements – Documentation is directly influenced and outlined by the setting type
Paper vs. Computer based documentation
Dictation
Checklist vs. Narrative format vs. Mixture of both
Reports may be named differently or combined and reorganized to meet the specific needs of the setting. Occupational therapy documentation should always record the practitioner’s activity in the areas of screening, evaluation, intervention, and outcomes (AOTA, 2008) in accordance with payer, facility, and state and federal guidelines.
Generally accepted framework or format used for writing treatment notes
Sample SOAP Note in O & H text on p. 129
Even when this specific format is not being used in clinical documentation, a clear distinction between subjective and objective information must be made by the OT practitioner.
S - Subjective: subjective experience of the client, what the client says, the client’s perspective
Direct quotes
Pain ratings expressed by the client
Relevant statements by the client that are paraphrased
Can come from conversations, emails, phone calls, more formal interviews of client, caregiver, or other team member/professional
O - Objective: the clinician’s objective observations and measurements
Means of gathering information about a person or an environment by watching and noticing.
Structured vs. unstructured
Structured: watching client during a predetermined activity
Unstructured: watching natural interactions
What makes it skilled?
Observation guide O&H p. 119
A - Assessment: the clinicians’ interpretation of the meaning of the “O” section
This is what you get paid for! An OT is paid and/or reimbursed through quality assessment.
Includes experienced and skilled judgment of a client’s prognosis.
Provides evidence and/or justification for skilled OT services.
Interpretation of standardized vs. non-standardized assessments and observations. Formal assessments include tests, instruments, or strategies that provide specific guidelines.
Standardized: An evaluation tool that has undergone strenuous and/or rigorous process of scientific inquiry to determine validity and reliability.
Validity: It measures what it claims to measure.
Reliability: The scores obtained will accurately reflect the client’s true occupational performance.
Test-retest Reliability: Consistency of the results between multiple administrations of a test. Interrater reliability: The likelihood that test scores will be the same between examiners.
Normative data: Samples that represent a general population so a practitioner can make comparisons with his or her subject.
Non-standardized: Generally have guidelines for administration and scoring, but no normative data that establishes reliability and validity.
In order for a test to maintain standardization, it must be administered strictly per guidelines.
P - Plan description of what will happen next (frequency, duration, location)
Provides frequency and duration for skilled OT services.
Includes intervention methods and anticipated outcomes.
Short and long-term goals.
IFSP - Birth through the day before the child turns 3 years old
Required through the IDEA Part C
State agency coordinates service delivery – in TN it is Tennessee Early Intervention Services (TEIS).
Includes: summary of child’s occupational performance, family concerns/priorities/resources, summary of expected outcomes, frequency/duration, child’s natural environment, important dates, service coordinator, and transition plan for toddler to enter preschool.
IEP - Children ages 3 to 21 years
Required through IDEA Part B
Special education services and related services
Includes: child’s educational performance, annual goals, special education and related services, participation with non-disabled peers, participation in statewide/district-wide tests, important dates, transitions to adult/work settings, and measurement of progress.
Open writing style in a paragraph format
Little to no headers or titles
Often includes professional jargon such as AROM, ADLs, EOB (edge of bed), min assist, UB, mod I, d/t (due to) or 2* (secondary to), d/c
Abbreviations can be tricky – beware of the context in which they are being used. Story about first anatomy quiz – MCP, PIP, DIP, HIP
Example narrative note - O & H p. 128
Written on a more intermittent frequency level depending on the site – often weekly or bi-monthly (quarterly in schools)
Often include professional jargon
Focus on problems and outcome goals specified in evaluation report and intervention plan (or IEP in school system)
Example weekly progress note - O & H p. 129
Tells a story based on the client’s occupational profile – includes:
Heading: Occupational Therapy Initial Evaluation Report
Subheading: Divided into two columns
Client’s Name:
Date of Birth:
Date of Evaluation:
Chronological Age:
Section One: Background information/Client profile
Section Two: Input from client and/or caregiver(s)
Section Three: Results of formal and/or informal testing
Section Four: Clinical observations
Performance Areas
Performance Components
Section Five: Summary
Section Six: Recommendations
Section Seven: Closing – therapist’s name, signature, and credentials
Example initial assessment report - O & H pp. 116-117