With air transport looking ahead to major growth in passenger numbers, what needs to be done to tackle the challenges of capacity? How can tomorrow’s industry be more agile? How might the industry best embrace the end-to-end, proactive and intuitive capabilities of so-called self-service 2.0, as well as better ways of adapting to irregular operations with predictive analytics and A-CDM? And what developments will we see in air transport’s application of tablets and mobile devices, along with wearable computing use by agents? www.sita.aero/surveys The capacity for innovation - tomorrow's airport experience: Jim Peters, Chief Technology Officer, SITA

1. JIM PETERS
Chief Technology Officer,
SITA

2. AT THE AIRPORT: THE DIGITAL TRAVELER AND
DIGITAL WORKER
Wearables
High-Speed WIFI
And Wireless
Tablets Smartphones

3. WEARABLE COMPUTING – GOOGLE GLASS
• Currently developing applications to read flight, passenger & bag tag
information on Google Glass

4. SIXTH SENSE | VIRGIN ATLANTIC TRIAL
2012 Air Transport IT Summit4

5. WEARABLE COMPUTING – BIOMETRIC
AUTHENTICATION
• The Nymi – based on your Cardiac rhythm signature

6. PROXIMITY-BASED SERVICES
Apple iBeacons
Qualcomm
PayPal Beacon
SticknFind

8. An app is required
Beacons are opt-in. Users must have an
app installed and bluetooth enabled.
An app must know to search for its
beacons. Not any beacons but beacons
that are known to it.

9. The physical world becomes digital

11. COMMON USE. REGISTER AIRPORT BEACONS AT…
www.developer.aero/beaconregistry

12. Reduce cost & complexity of deployment
Introduce standard beacon types and data definition
to encourage reuse
Provide a simple to use API to discover beacons and
get meta-data about beacons
Provide tools to airport operators and beacon owners
to visualize and track beacons
Be vendor agnostic; the service should work with beacons
from any vendor
IN COLLABORATION WITH ACI & IATA:
SITA AIMS TO PROMOTE BEACON USE IN THE INDUSTRY

13. Technology research and
incubation for the
Air Transport Industry

14. DISCLAIMER
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Source: presentation of Jim Peters, SITA at the 2014 SITA
Air Transport IT Summit, Brussels.
2014 Air Transport IT Summit