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Audit Scotland
Digital Strategy
Morag Campsie
November 2019
2
Agenda
People
Strategic
leadership
Culture
Complexity
and pace of
change
Skills
• Introduction to Audit Scotland
• Overview of our Digital Strategy
and progress to date
• Digital auditing-
• Data warehouse project and
data visualisation
• General ledger analytics
What we do
3
Our role
Assure the people of Scotland that public money is spent properly
and provides value for money
Our Vision
Be a world-class audit organisation that improves the use of public money
4
What do we audit?
Our organisation
5
Budget: £28m
People: 278
Key issues facing Scotland
6
Digital Strategy
7
8
Principles for a digital future
9
10
Auditing digital government
Challenges
• Culture:
• Risk averse versus ‘fail fast’
• Designing services around users
• Start with the problem
• Multidisciplinary teams
• Pace of change:
• Understanding new ways of working and
new technology
• Governance
• Knowing what good looks like
• Skills
Embedding Digital in what we do:
• Helping to improve- Digital Principles published in 2017
• Commitment in our 5 year work programme to look at digital
across the public sector each year, including:
• Enabling digital government report published in June 2019
• Commentary in other performance audits, Best Value audit
reports and local Annual Audit Reports on local digital
programmes
• Establishment of Digital Advisory Panel- members from public,
private and third sector
• Training in Agile provided to staff involved in specific audits
• Embedding ICT audit work into local audit work
11
Digital
auditing
Audit
intelligence
Digital
services
strategy
Data
analytics
(tools and
guides)
Collaboration
with other
audit
agencies
Data
visualisation
12
Digital audit
Challenges
• Needs investment and to be championed from
the top
• Skills and capacity
• Knowing what is possible
• Need to take people with you- mainstreaming
digital audit tools and techniques
• Data:
• Reliability
• Quality
• Consistency
• Infrastructure and capacity
Progress to date
• Inhouse tools developed to help financial auditors with planning
and identify higher risk transactions and mapping of the financial
ledger to the accounts. Currently in use on around 20 audits.
• New tools being developed to improve internal reporting and
monitoring.
• Developed a Data Warehouse. Mainly holds data for
performance audits
• Widespread use of tableau to support performance audit
publications
• Working collaboratively with WAO, NIAO and NAO colleagues to
develop new tools.
13
Digital capacity
Challenges
• Skills of leadership
• Creating right culture:
• multidisciplinary teams
• collaborative
• taking people with you
• Recruiting and retaining right skills
• Knowing what skills we need now and in the
future
Progress to date
• Staff training in:
• R programming/coding (e.g. datacamp)
• Agile programme management
• Data warehouse
• Excel and other tools such as Tableau
• Use of student placements to help take projects forward
• Trialling new software packages (e.g. PowerBI)
• Dedicated specialist resource to develop Data Warehouse
• Data Analytics and Statistic groups
• developing the skills and talent we have and using them to
support and train others
• Alignment of digital audit activity between different teams
(Financial and performance auditors, IT auditors, Communications,
Digital Services)
Financial audit data analytics
• Audit interface uses Excel PowerPivot
• Puts everything we have into one
“data model” or “cube”
• Journal data
• Chart of Accounts
• Account Areas
• Transaction Streams
• Materiality
• Prior years
• Key risks
• A standard cube used for each audit
• Calculations (e.g. sample size) and
extractions are done within the
spreadsheet
GLiQ – General Ledger Information Query Tool
Payroll trends
- ratios
- time sequence
- cumulative trend
Showing trends and providing assurance
Account area analysis
Select an account area, and
GLiQ shows what is in it
Material areas are easily
identifiable and there are
tools to explore the content in
more detail
17
Quickly highlighting key areas
GLiQ Sampling
Moving to R
Trialling R studio
Account area analysis
R is fast and has good tools:
- shinydashboard
- flexdashboard
We are working to create:
- audit working papers
- planning and auditing dashboards
- risk assessment algorithms
Challenges
• Needs investment and to be championed from the top!
• Not enough people with the right skills
• Financial data in different formats
• difficult and time consuming to extract and validate
• Auditors have little time to try and test new tools
• getting buy-in
• Infrastructure
20
Audit Intelligence- data warehouse
“Audit Intelligence is
everything we know about the
bodies we audit and the
environment they work in”
- A young Audit Scotland whizz kid
Pre-Scoping Evidence PublicationReporting
How should it be used?
Appraisal Scoping Flyer Fieldwork
Scoping
Dashboard
+ Benefits
Enhanced processing power
Data is ‘Analysis ready’
Formatted
Join different data sets
Time saved
Published data history
Original raw data sources
Permissions
- Challenges
Getting the right people
Takes time to identify data and
get in right format
Data quality issues
Relationships with providers
Auditors need to understand it
and have confidence in it
Data
visualisation
example
Helping auditors understand data
26
• Published NHS
waiting times data, in
an Excel table.
• Used for annual
sector overviews,
performance reports
and by local auditors
to compare and
assess performance
in areas.
27
Helping auditors understand data
28
Helping the public understand
• Exhibit from the report – on a
patient experience survey
• Could only fit a certain amount of
information into an infographic,
while keeping it readable
• Use of the tableau icon, which
can be clicked on to link to the
tableau output
29
Helping the public understand- Interactive tools
Other outputs and social media
30
31
Summary
People
Strategic
leadership
Culture
Complexity
and pace of
change
Skills
• It’s challenging and no one has
cracked it all!
Find out more on our digital eHUB
Link to eHUB
Questions and comments
33

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PPT Audit Scotland, SIGMA Workshop on Digital Auditing for SAIs, Skopje, November 2019

  • 2. 2 Agenda People Strategic leadership Culture Complexity and pace of change Skills • Introduction to Audit Scotland • Overview of our Digital Strategy and progress to date • Digital auditing- • Data warehouse project and data visualisation • General ledger analytics
  • 3. What we do 3 Our role Assure the people of Scotland that public money is spent properly and provides value for money Our Vision Be a world-class audit organisation that improves the use of public money
  • 4. 4 What do we audit?
  • 6. Key issues facing Scotland 6
  • 8. 8
  • 9. Principles for a digital future 9
  • 10. 10 Auditing digital government Challenges • Culture: • Risk averse versus ‘fail fast’ • Designing services around users • Start with the problem • Multidisciplinary teams • Pace of change: • Understanding new ways of working and new technology • Governance • Knowing what good looks like • Skills Embedding Digital in what we do: • Helping to improve- Digital Principles published in 2017 • Commitment in our 5 year work programme to look at digital across the public sector each year, including: • Enabling digital government report published in June 2019 • Commentary in other performance audits, Best Value audit reports and local Annual Audit Reports on local digital programmes • Establishment of Digital Advisory Panel- members from public, private and third sector • Training in Agile provided to staff involved in specific audits • Embedding ICT audit work into local audit work
  • 12. 12 Digital audit Challenges • Needs investment and to be championed from the top • Skills and capacity • Knowing what is possible • Need to take people with you- mainstreaming digital audit tools and techniques • Data: • Reliability • Quality • Consistency • Infrastructure and capacity Progress to date • Inhouse tools developed to help financial auditors with planning and identify higher risk transactions and mapping of the financial ledger to the accounts. Currently in use on around 20 audits. • New tools being developed to improve internal reporting and monitoring. • Developed a Data Warehouse. Mainly holds data for performance audits • Widespread use of tableau to support performance audit publications • Working collaboratively with WAO, NIAO and NAO colleagues to develop new tools.
  • 13. 13 Digital capacity Challenges • Skills of leadership • Creating right culture: • multidisciplinary teams • collaborative • taking people with you • Recruiting and retaining right skills • Knowing what skills we need now and in the future Progress to date • Staff training in: • R programming/coding (e.g. datacamp) • Agile programme management • Data warehouse • Excel and other tools such as Tableau • Use of student placements to help take projects forward • Trialling new software packages (e.g. PowerBI) • Dedicated specialist resource to develop Data Warehouse • Data Analytics and Statistic groups • developing the skills and talent we have and using them to support and train others • Alignment of digital audit activity between different teams (Financial and performance auditors, IT auditors, Communications, Digital Services)
  • 14. Financial audit data analytics
  • 15. • Audit interface uses Excel PowerPivot • Puts everything we have into one “data model” or “cube” • Journal data • Chart of Accounts • Account Areas • Transaction Streams • Materiality • Prior years • Key risks • A standard cube used for each audit • Calculations (e.g. sample size) and extractions are done within the spreadsheet GLiQ – General Ledger Information Query Tool
  • 16. Payroll trends - ratios - time sequence - cumulative trend Showing trends and providing assurance
  • 17. Account area analysis Select an account area, and GLiQ shows what is in it Material areas are easily identifiable and there are tools to explore the content in more detail 17 Quickly highlighting key areas
  • 19. Moving to R Trialling R studio Account area analysis R is fast and has good tools: - shinydashboard - flexdashboard We are working to create: - audit working papers - planning and auditing dashboards - risk assessment algorithms
  • 20. Challenges • Needs investment and to be championed from the top! • Not enough people with the right skills • Financial data in different formats • difficult and time consuming to extract and validate • Auditors have little time to try and test new tools • getting buy-in • Infrastructure 20
  • 21. Audit Intelligence- data warehouse “Audit Intelligence is everything we know about the bodies we audit and the environment they work in” - A young Audit Scotland whizz kid
  • 22.
  • 23. Pre-Scoping Evidence PublicationReporting How should it be used? Appraisal Scoping Flyer Fieldwork Scoping Dashboard
  • 24. + Benefits Enhanced processing power Data is ‘Analysis ready’ Formatted Join different data sets Time saved Published data history Original raw data sources Permissions - Challenges Getting the right people Takes time to identify data and get in right format Data quality issues Relationships with providers Auditors need to understand it and have confidence in it
  • 26. Helping auditors understand data 26 • Published NHS waiting times data, in an Excel table. • Used for annual sector overviews, performance reports and by local auditors to compare and assess performance in areas.
  • 28. 28 Helping the public understand • Exhibit from the report – on a patient experience survey • Could only fit a certain amount of information into an infographic, while keeping it readable • Use of the tableau icon, which can be clicked on to link to the tableau output
  • 29. 29 Helping the public understand- Interactive tools
  • 30. Other outputs and social media 30
  • 32. Find out more on our digital eHUB Link to eHUB