Day 4 - Federal Service Integrator.pdf

Support for Improvement in Governance and Management  SIGMA
Support for Improvement in Governance and Management SIGMA Senior Adviser, Strategy and Reform em Support for Improvement in Governance and Management SIGMA
The Federal Service Integrator
Presentation on re-use of government data,
authoritative sources, privacy and digital trust
Malik Weyns
Domain Manager for the Federal Service Integrator
FPS Policy and Support DG Simplification & Digitalisation
21 September 2023
Source: https://www.belgium.be/en/about_belgium
581Communes
Sources: https://www.belgium.be/sites/default/files/Brochure_2022_Anglais_web.pdf &
https://www.belgium.be/fr/la_belgique/pouvoirs_publics/provinces & https://www.senate.be/doc/infofiches/structuurvanbelgie2docs.pdf
1. Antwerpen
2. Limburg
3. Oost-Vlaanderen
4. Vlaams-Brabant
5. West-Vlaanderen
6. Brabant wallon
7. Hainaut
8. Liège
9. Luxembourg
10. Namur 10Provinces
4. Flemish Community
5. French Community
6. German-speaking Community
3Communities 3Regions
1. Flemish Region
3. Walloon Region
2. Brussels-Capital Region
FederalGovernment
Created
by
Victoria_Regen
–
Pixabay.com
“Listen very
carefully,
I shall say this
only once”
As a key player in the federal administration, the FPS BOSA contributes to a modern
administration at the service of citizens and businesses.
Vision of the FPS Policy and Support ( BOSA)
We do this by working with our partners on:
• a forward-looking federal HR and well-being policy
• strengthening the administration as a digital pioneer
that earns and retains the trust of society
• shaping a federal administration that is accountable for
the quality of its public spending
Our ambition is to be a reliable, sustainable and people-
oriented organisation.
Values, strategic objectives & roles of the
DG Simplification & Digitalisation
DIGITAL STRATEGY
DIGITAL INTERACTIONS
CENTER OF EXCELLENCE
DIGITAL POLICY
RELATIONSHIPS & NETWORKS
SOCIAL SUPPORT
COLLABORATION REUSE
INNOVATION
OPERATIONAL EXCELLENCE
Cooperation
Client/user orientation
Respect
Responsibility
4
complementary
roles
Federal Service Integrator
your smart gateway to government data
Data exchange between government agencies and
through the network of public service integrators
Data exchange between government agencies and
through the network of public service integrators
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
Federale
Dienstenintegrator
Intégrateur de
Services Fédéral
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
DAB
Informatie
Vlaanderen
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
Consumer
1
Consumer
2
Consumer
…
Provider
1
Provider
2
Provider
…
through the network of public service integrators
Data strategy vision
Context
>> data increase
>> new technologies
>> legal framework
>> public opinion
privacy <<
digital trust <<
security <<
Interoperability <<
Main focuses
• Provide maximum support for the re-use of government data by offering customer-
oriented services that provide as simple as possible, but also secure access to this data
with respect for the applicable regulations and with transparency to the data
managers and the natural and legal persons who are subject of the data.
• The Federal Service Integrator aims to realize this vision by:
• Unlocking and promoting authoritative sources
• Providing digital data exchange services and smart results
• Developing common standards with a great deal of attention to security and privacy
(GDPR)
• Supporting digital trust through transparency and user-focused service provision
• Promoting digital transformation by sharing best practices and tools
Data strategy vision
Data
Vision
The path to achieving our strategy
Data
Vision
Data Analysis
Road
Blocks
Planning
Presentation
Objectives
Datasets
• Re-use authoritative sources
• Data exchange services & smart results
• Common standards & best practices
• Security & privacy
• Digital trust: transparency & user-focus
• Populate catalogs
• Use standards
• Provide scalability
• Combine data
• Know the business
• Federal reference
• Easy to use
• Managing data
• Keep IT safe
• Future driven
• Automate processes
• Smoothen access
• Privacy by design
• Customer oriented
• Restructure data
• Lead by example
• Provide catalog
• Organize data events
• Be transparent
• Display monitoring
• Act Agile
• Align external milestones
• Empower gov. stakeholders
• Include private stakeholders
• Political landscape
• GDPR
• Silo thinking
• Complexity
Our strategy in short: challenges & opportunities
Data increase
• The never-before-seen data growth offers new opportunities for social and economic
value creation
New technologies
• New technologies are both driver of data explosion (IoT, 5G, social media) and
solutions to deal with it (AI, quantum, edge computing, solid)
Legal framework
• Legislation provides a framework for dealing in a responsible manner with big data
and creates confidence in a correct use of it
Public opinion
• Expecting simple and proactive public services
• Transparency on what data is used and why
Our strategy in short: approach
We’re unleashing government data
by
1/ Improving insight into the available government data
2/ Increasing the availability and reliability of government data
3/ Making access to government data as user-friendly as possible
4/ Maximizing the reuse of government data by facilitating smart data, processes and
results
5/ Increasing the focus on the exchange and reuse of private data sources, stimulating
the data economy
6/ Strengthening confidence in the correct use of government data
RRF-program
‘Unleashing
Government
Data’ (UGD)
What type of services can I turn to the
Federal Service Integrator for?
Registry of authentic sources
Practical guide & advice for setting up
an authentic resource
Service Catalogue with more than 400
webservices
Service Management Onboarding Automation (SMOA)
ICEG workgroup on standardisation
Verification
autorisation and / or guidance for application
Digital Asset Information Center
(DAIC)
PERSONDATA
OPENDATA
METADATA
Maintenance platforms for
secure data exchange
Organise synergy via Coordination
Committee of the Federal Service
Integrator (CoCoDI) + Consultation
committee of the service
integrators (OCDI)
Management portfolio OpenData sets
Privacy Audit Trail
(internal BOSA)
Support & reporting
Management and promotion of the Belgian
Interoperability Framework (Belgif)
GDPR registry
Private window on own
data and consultations
of own data (MyData)
OpenData taskforce
Smart Data Services
ACCESS
TO GOVERNMENTDATA
INSIGHT
into government data
RRF Unleashing Government Data
#SmartNation
Context
Presenting ‘Operation Transparency’
Citizen-oriented programme
Goals
• Give citizens greater transparency with regard to the personal data held
and processed within federal institutions
• Strengthen trust between citizens and the federal state
"Greater transparency for citizens regarding the management of their data by public authorities"
General Policy Note 2022
#SmartNation Transparency
Register of
Authoritative
sources
Register of
Processing
activities (GDPR)
Who consults
my data
MyData
4 milestones -> mydata.belgium.be
Contexte
Track 1 UGD Track 5 UGD
Presenting ‘Operation Transparency’
Application suite that provides an overview of data providers and use of the data
Contexte
Political
Technological
Social / Ethical
European
Context
Partners
FEDERAL AND PROGRAMMATIC PUBLIC SERVICES
PUBLIC INTEREST ENTITIES
SPECIAL CORPSES AND OTHER ORGANISATIONS
SCIENTIFIC INSTITUTIONS
SOCIAL SECURITY & E-HEALTH
1/ Homepage mydata.belgium.be
2/ Selection menu: Who consulted my data?/ Register of
authoritative sources / GDPR register
2.2/ Screen for selecting the digital key: eID or itsme
3/ Personal report: Who consulted my data?
What consultations do I find in my personal report ?
I used a government
application as a citizen
I was in contact with a (public)
service and the authorized
person did a search on my file
An authorised person has
carried out a search on my
data as part of their work
(OnlyOnce)
What consultations are not included in my personal
report ?
The following may not be
included : consultations as part of
a police or judicial investigation
The following cannot be
included : direct consultations
(i.e. those that do not transit via
BOSA's data services)
DISCLOSURE
of government data
Data manager Administrator
Authoritative source
Technical
Administrator
Authoritative source
Initiators
Users Committee
Users Requests
Authoritative
source
(technical
operator)
Management service
Generic governance model for authoritative sources
Basic principles for an authoritative source (AS):
▪ Service provider retains ownership of the AS and sets rules
▪ Access requires authorisation for finality & proportionality
▪ Privacy Audit trail = balancing act between control & privacy
Generic governance model for authoritative sources
Privacy Audit Trail
Consumer Response
Provider Request
✓ Who requests
✓ About Whom
✓ Which finality
✓ Consumer requestID
✓ Timestamp consumer request
✓ Request
✓ Consumer / Provider
✓ Consumer requestID
✓ Provider requestID
✓ Finality
✓ Timestamps
✓ Integrator
✓ Provider requestID
✓ Timestamp
✓ Response
Audit Trail Consumer Audit Trail Integrator Audit Trail Provider
Consumer
App
Consumer
Service
Provider
Service
Provider Response
Consumer Request
Circle of Trust
➢ Consumer ➢ Service
Integrator
➢ Authoritative
Source
ACCESS
to government data
Re-use of building blocks of the Federal Service Integrator
Advantages for data consumers & providers
Data consumers:
▪ Simplification and standardization
▪ Single point of contact / unique
governance model (SLA)
▪ One connection & type of security
▪ Integration in their own application
possible
▪ Combination of data is possible
▪ Connection with other integrators
for data from regions
Data providers:
▪ Generic governance model for accessing
and managing authentic sources
▪ Automation process through
combination of the various building
blocks offered
▪ Separation of technical and content
management
▪ Assistance and advice with disclosure of
data sources
Available data services families
NL: http://dtservices.bosa.be/nl/services/fsb & FR: http://dtservices.bosa.be/fr/services/fsb
Key figures Federal Service Integrator
Number of messages exchanged through the Federal Service Integrator
Messages from consumers using the Federal Service Integrator (%) Distribution of messages across authentic sources (%)
As a citizen, what do I stand to gain from the
services of the Federal Service Integrator?
Contact
• Digital components and platforms of the Federal
Public Service Strategy and Support (FR or NL)
https://bosa.belgium.be/fr/themes/administration-
numerique/composants-et-plateformes-numeriques
• Federal Service Integrator services portfolio (FR or NL)
http://dtservices.bosa.be/fr/services/fsb
• Open data portal (EN)
https://data.gov.be/en
• Belgian interoperability framework portal (Belgif) (EN)
https://www.belgif.be/index.en.html
• Practical guide and register of Authentic Sources (FR
or NL)
https://bosa.belgium.be/fr/themes/administration-
numerique/composants-et-plateformes-
numeriques/sources-authentiques
• MyData / GDPR register & AS (FR or NL)
https://mydata.belgium.be/fr
BOSA SD Support
Servicedesk.DTO@bosa.fgov.be
https://dtservices.bosa.be/nl/Contact
(FR or NL)
&
info
1 de 35

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Day 4 - Federal Service Integrator.pdf

  • 1. The Federal Service Integrator Presentation on re-use of government data, authoritative sources, privacy and digital trust Malik Weyns Domain Manager for the Federal Service Integrator FPS Policy and Support DG Simplification & Digitalisation 21 September 2023
  • 3. 581Communes Sources: https://www.belgium.be/sites/default/files/Brochure_2022_Anglais_web.pdf & https://www.belgium.be/fr/la_belgique/pouvoirs_publics/provinces & https://www.senate.be/doc/infofiches/structuurvanbelgie2docs.pdf 1. Antwerpen 2. Limburg 3. Oost-Vlaanderen 4. Vlaams-Brabant 5. West-Vlaanderen 6. Brabant wallon 7. Hainaut 8. Liège 9. Luxembourg 10. Namur 10Provinces 4. Flemish Community 5. French Community 6. German-speaking Community 3Communities 3Regions 1. Flemish Region 3. Walloon Region 2. Brussels-Capital Region FederalGovernment
  • 5. As a key player in the federal administration, the FPS BOSA contributes to a modern administration at the service of citizens and businesses. Vision of the FPS Policy and Support ( BOSA) We do this by working with our partners on: • a forward-looking federal HR and well-being policy • strengthening the administration as a digital pioneer that earns and retains the trust of society • shaping a federal administration that is accountable for the quality of its public spending Our ambition is to be a reliable, sustainable and people- oriented organisation.
  • 6. Values, strategic objectives & roles of the DG Simplification & Digitalisation DIGITAL STRATEGY DIGITAL INTERACTIONS CENTER OF EXCELLENCE DIGITAL POLICY RELATIONSHIPS & NETWORKS SOCIAL SUPPORT COLLABORATION REUSE INNOVATION OPERATIONAL EXCELLENCE Cooperation Client/user orientation Respect Responsibility 4 complementary roles
  • 7. Federal Service Integrator your smart gateway to government data
  • 8. Data exchange between government agencies and through the network of public service integrators
  • 9. Data exchange between government agencies and through the network of public service integrators Consumer 1 Consumer 2 Consumer … Provider 1 Provider 2 Provider … Consumer 1 Consumer 2 Consumer … Provider 1 Provider 2 Provider … Consumer 1 Consumer 2 Consumer … Provider 1 Provider 2 Provider … Federale Dienstenintegrator Intégrateur de Services Fédéral Consumer 1 Consumer 2 Consumer … Provider 1 Provider 2 Provider … DAB Informatie Vlaanderen Consumer 1 Consumer 2 Consumer … Provider 1 Provider 2 Provider … Consumer 1 Consumer 2 Consumer … Provider 1 Provider 2 Provider … through the network of public service integrators
  • 10. Data strategy vision Context >> data increase >> new technologies >> legal framework >> public opinion privacy << digital trust << security << Interoperability << Main focuses
  • 11. • Provide maximum support for the re-use of government data by offering customer- oriented services that provide as simple as possible, but also secure access to this data with respect for the applicable regulations and with transparency to the data managers and the natural and legal persons who are subject of the data. • The Federal Service Integrator aims to realize this vision by: • Unlocking and promoting authoritative sources • Providing digital data exchange services and smart results • Developing common standards with a great deal of attention to security and privacy (GDPR) • Supporting digital trust through transparency and user-focused service provision • Promoting digital transformation by sharing best practices and tools Data strategy vision Data Vision
  • 12. The path to achieving our strategy Data Vision Data Analysis Road Blocks Planning Presentation Objectives Datasets • Re-use authoritative sources • Data exchange services & smart results • Common standards & best practices • Security & privacy • Digital trust: transparency & user-focus • Populate catalogs • Use standards • Provide scalability • Combine data • Know the business • Federal reference • Easy to use • Managing data • Keep IT safe • Future driven • Automate processes • Smoothen access • Privacy by design • Customer oriented • Restructure data • Lead by example • Provide catalog • Organize data events • Be transparent • Display monitoring • Act Agile • Align external milestones • Empower gov. stakeholders • Include private stakeholders • Political landscape • GDPR • Silo thinking • Complexity
  • 13. Our strategy in short: challenges & opportunities Data increase • The never-before-seen data growth offers new opportunities for social and economic value creation New technologies • New technologies are both driver of data explosion (IoT, 5G, social media) and solutions to deal with it (AI, quantum, edge computing, solid) Legal framework • Legislation provides a framework for dealing in a responsible manner with big data and creates confidence in a correct use of it Public opinion • Expecting simple and proactive public services • Transparency on what data is used and why
  • 14. Our strategy in short: approach We’re unleashing government data by 1/ Improving insight into the available government data 2/ Increasing the availability and reliability of government data 3/ Making access to government data as user-friendly as possible 4/ Maximizing the reuse of government data by facilitating smart data, processes and results 5/ Increasing the focus on the exchange and reuse of private data sources, stimulating the data economy 6/ Strengthening confidence in the correct use of government data
  • 16. What type of services can I turn to the Federal Service Integrator for? Registry of authentic sources Practical guide & advice for setting up an authentic resource Service Catalogue with more than 400 webservices Service Management Onboarding Automation (SMOA) ICEG workgroup on standardisation Verification autorisation and / or guidance for application Digital Asset Information Center (DAIC) PERSONDATA OPENDATA METADATA Maintenance platforms for secure data exchange Organise synergy via Coordination Committee of the Federal Service Integrator (CoCoDI) + Consultation committee of the service integrators (OCDI) Management portfolio OpenData sets Privacy Audit Trail (internal BOSA) Support & reporting Management and promotion of the Belgian Interoperability Framework (Belgif) GDPR registry Private window on own data and consultations of own data (MyData) OpenData taskforce Smart Data Services ACCESS TO GOVERNMENTDATA
  • 18. RRF Unleashing Government Data #SmartNation Context Presenting ‘Operation Transparency’ Citizen-oriented programme Goals • Give citizens greater transparency with regard to the personal data held and processed within federal institutions • Strengthen trust between citizens and the federal state "Greater transparency for citizens regarding the management of their data by public authorities" General Policy Note 2022
  • 19. #SmartNation Transparency Register of Authoritative sources Register of Processing activities (GDPR) Who consults my data MyData 4 milestones -> mydata.belgium.be Contexte Track 1 UGD Track 5 UGD Presenting ‘Operation Transparency’ Application suite that provides an overview of data providers and use of the data Contexte Political Technological Social / Ethical European Context Partners FEDERAL AND PROGRAMMATIC PUBLIC SERVICES PUBLIC INTEREST ENTITIES SPECIAL CORPSES AND OTHER ORGANISATIONS SCIENTIFIC INSTITUTIONS SOCIAL SECURITY & E-HEALTH
  • 21. 2/ Selection menu: Who consulted my data?/ Register of authoritative sources / GDPR register
  • 22. 2.2/ Screen for selecting the digital key: eID or itsme
  • 23. 3/ Personal report: Who consulted my data?
  • 24. What consultations do I find in my personal report ? I used a government application as a citizen I was in contact with a (public) service and the authorized person did a search on my file An authorised person has carried out a search on my data as part of their work (OnlyOnce)
  • 25. What consultations are not included in my personal report ? The following may not be included : consultations as part of a police or judicial investigation The following cannot be included : direct consultations (i.e. those that do not transit via BOSA's data services)
  • 27. Data manager Administrator Authoritative source Technical Administrator Authoritative source Initiators Users Committee Users Requests Authoritative source (technical operator) Management service Generic governance model for authoritative sources
  • 28. Basic principles for an authoritative source (AS): ▪ Service provider retains ownership of the AS and sets rules ▪ Access requires authorisation for finality & proportionality ▪ Privacy Audit trail = balancing act between control & privacy Generic governance model for authoritative sources
  • 29. Privacy Audit Trail Consumer Response Provider Request ✓ Who requests ✓ About Whom ✓ Which finality ✓ Consumer requestID ✓ Timestamp consumer request ✓ Request ✓ Consumer / Provider ✓ Consumer requestID ✓ Provider requestID ✓ Finality ✓ Timestamps ✓ Integrator ✓ Provider requestID ✓ Timestamp ✓ Response Audit Trail Consumer Audit Trail Integrator Audit Trail Provider Consumer App Consumer Service Provider Service Provider Response Consumer Request Circle of Trust ➢ Consumer ➢ Service Integrator ➢ Authoritative Source
  • 31. Re-use of building blocks of the Federal Service Integrator Advantages for data consumers & providers Data consumers: ▪ Simplification and standardization ▪ Single point of contact / unique governance model (SLA) ▪ One connection & type of security ▪ Integration in their own application possible ▪ Combination of data is possible ▪ Connection with other integrators for data from regions Data providers: ▪ Generic governance model for accessing and managing authentic sources ▪ Automation process through combination of the various building blocks offered ▪ Separation of technical and content management ▪ Assistance and advice with disclosure of data sources
  • 32. Available data services families NL: http://dtservices.bosa.be/nl/services/fsb & FR: http://dtservices.bosa.be/fr/services/fsb
  • 33. Key figures Federal Service Integrator Number of messages exchanged through the Federal Service Integrator Messages from consumers using the Federal Service Integrator (%) Distribution of messages across authentic sources (%)
  • 34. As a citizen, what do I stand to gain from the services of the Federal Service Integrator?
  • 35. Contact • Digital components and platforms of the Federal Public Service Strategy and Support (FR or NL) https://bosa.belgium.be/fr/themes/administration- numerique/composants-et-plateformes-numeriques • Federal Service Integrator services portfolio (FR or NL) http://dtservices.bosa.be/fr/services/fsb • Open data portal (EN) https://data.gov.be/en • Belgian interoperability framework portal (Belgif) (EN) https://www.belgif.be/index.en.html • Practical guide and register of Authentic Sources (FR or NL) https://bosa.belgium.be/fr/themes/administration- numerique/composants-et-plateformes- numeriques/sources-authentiques • MyData / GDPR register & AS (FR or NL) https://mydata.belgium.be/fr BOSA SD Support Servicedesk.DTO@bosa.fgov.be https://dtservices.bosa.be/nl/Contact (FR or NL) & info