This presentation gives simple but effective techniques for mapping a business process. Process Mapping is a strong initial step in continuous improvement of any business process.
3. What is a Process? A process converts inputs into outputs
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6. Process Flow Diagram Symbols Activity (Process Step) Decision Point Start/Stop External Transportation Inventory/Storage Push Material Data Box c/t c/o u/t FTQ Data box for recording cycle time, first time quality and other process operating characteristics