YASH leveraged the HCM system with the SAP Manager Self-Service applications, which allowed the company to communicate more efficiently with its staff. Managers could now access and manage their work processes in this system. Besides applying for leave, staff could also update their particulars, claim allowances, and do their appraisals all online. Administrative paperwork was also significantly reduced.
1. SAP® Human Capital Management (HCM)
Success Story @ YASH
Four-Month Global Implementation
Transformed HR into a Strategic Service Center
Company Realized $150,000 Cost-Savings with Unified HR Platform
Quick Facts
Industry: Retail Solution: Benefits:
Geography: US ▪▪ SAP ERP Human Capital ▪▪ Scalable solution that boosted
Management (HCM) productivity, increased
The Client: Implementation Highlights:
information transparency and
data accuracy to 100%
The client is a leading online supplier ▪▪ Implemented in 11 countries ▪▪ Enabled workforce-related
of high-quality graphic design services including: US, Canada, Jamaica, decisions using real-time
and customized printed products Spain, Holland, Australia, Italy, information
to more than 19 million customers Germany and Switzerland ▪▪ Provided a significant cost savings
worldwide. Their product spectrum to streamline and integrate of more than $150,000 per year
includes business identity, marketing essential workforce processes
collateral, and websites for mailing ▪▪ PA/OM enabled better visibility
and promotional services. into their global headcount and
Challenges and Opportunities: other metrics
▪▪ ESS/MSS allowed employees and
▪▪ Doubled its employee headcount in managers to manage their own
one fiscal year HR information
▪▪ Legacy HR systems unable to ▪▪ Payroll integration to ADP
support rapid growth
Why YASH:
Objectives:
▪▪ Selected for the previous
▪▪ Automate manual processes, Preparation and Blueprinting
and improve data integrity from phases for this global rollout
disparate systems into one unified ▪▪ Certified partner for SAP services
platform ▪▪ Utilizes leading tools and
▪▪ Enable better and more efficient methodologies to speed return
communications with employees on investment
2. Legacy HR Systems Unable to Support Rapid Growth Rate of Company
The client’s rapid growth rate in the global marketplace was hindered by the very
systems they relied on to establish the business. Due to an increasing customer base and
business demand, it recruited and hired 750 new employees, opened two new offices,
and incorporated changes for over 1500 human resources (HR) in one fiscal year. The
client was supporting its employees from an array of separate legacy HR systems. The
lack of integration between these systems and high volume of transactions made HR
processes difficult to handle, and caused delays, communication issues, and errors.
With such a large staff to manage, the client needed a unified solution for all talent
management processes. A streamlined and more efficient solution would improve
workforce potential, automate and electronically connect processes and systems,
enhance auditing capabilities, and support the company’s future growth.
YASH Technologies was the client’s partner of choice for the previous Preparation and
Blueprinting phases for this global rollout of the SAP HCM solution. As a certified partner
for SAP solutions, YASH would be able to utilize leading tools and methodology to ensure
absolute success, and was again selected for the implementation phase.
YASH Streamlined and Integrated Essential Workforce Processes with SAP HCM
In order to maximize the value of the client’s IT investment, YASH worked in tandem with
the client to analyze the existing landscape and understand internal work processes.
YASH proposed an SAP HCM platform that would deliver essential functionality to:
▪▪ Support local and central management
▪▪ Create a system of record for all employee information with accurate and integrated
data
▪▪ Simplify all HR business processes
▪▪ Integrate with other global HR and financial systems to form a consistent and unified
enterprise platform
▪▪ Scale with future needs of the company
▪▪ Be deployed rapidly and with minimal business disruption
The HCM modules selected and incorporated into the solution were: Enterprise
Compensation, Personnel Administration, Organizational Management, and Payroll
Administration. These modules allowed the client to utilize best-of-breed applications
for business differentials, and eliminate risk and errors inherent in having manual
intervention in so many HR/ Financials/ Purchasing processes.
YASH recognized the need for a flexible IT solution to improve the client’s overall data
integrity. In addition to incorporating industry best practices, YASH implemented the
client-specific practices that could stabilize operations and control variation:
▪▪ Clear requirements on forms ▪▪ Shut down channels of multiple sources
of information
▪▪ Standardized procedures
▪▪ Simplify and unbundle job roles
▪▪ Reject/coach non-conforming requests
3. “YASH provided The integration and automation of the disparate systems into one unified platform
a solution that facilitated a more efficient knowledge base of where their workforce talents lie, and
catered to our how to align the goals of employees with the company’s business strategies. Eliminating
unique system manual processes minimized errors by incorporating automated real-time auditing
requirements and engines, peer reviews, and HR data reviews. In addition, YASH streamlined essential
business needs. workforce processes such as employee administration, organizational management,
YASH was the benefits/compensation, and legal reporting, as well as integrated the new system to
strongest, most ADP payroll.
cohesive and
talented team we YASH leveraged the HCM system with the SAP Manager Self-Service applications, which
have worked with. allowed the company to communicate more efficiently with its staff. Managers could
This team worked now access and manage their work processes in this system. Besides applying for leave,
effectively to staff could also update their particulars, claim allowances, and do their appraisals all
deliver one of the online. Administrative paperwork was also significantly reduced.
smoothest roll-outs
Initially, there was some hesitancy in staff to utilize the automation of the manual HR
I have ever seen.”
tasks. YASH acted as a catalyst and included the client’s key members in all planning and
- Vice President deployment levels. This facilitated a smooth knowledge transfer to the client, as well
as end-user acceptance, and ensured that system adoption rates were high. After YASH
provided training and guidance, many staff members discovered the powerful features
of the customized HCM applications.
To further guarantee that the client achieved operational and strategic goals, YASH
analyzed and created a proactive business process roadmap for the upcoming year. With
this holistic approach, YASH was selected as the SAP implementation partner for future
projects at this retail company.
Global Implementation of Unified HR Platform Increased Operational Efficiency
of Company
Utilizing a holistic view approach to this initiative, YASH was able to understand the
client’s plans for growth and identify opportunities where they could leverage best
practices. By understanding how IT initiatives would impact the overall value to their
business, YASH developed a solution that achieved maximum ROI for the client, along
with the following benefits:
▪▪ Significant cost savings of more than $150,000 per year
▪▪ Scalable system that will grow with the company
▪▪ Greater information transparency
▪▪ Data accuracy increased to 100%
▪▪ Enabled workforce-related decisions using real time information
▪▪ Improved efficiency
▪▪ Employee productivity increased due to streamlined collaboration, communication
and easy access to essential workflows
