1. CSR at SAP | Asia Pacific
Social Innovation for a Better-Run World
March 13, 2014 v.1 Public
2. At SAP, we believe that when business
and life run better, the world runs better
Our Vision
is to help the
world run better
and improve
people’s lives.
Our Mission
is to help
organizations
become best-run
businesses.
Our Passions
are based on
teamwork, integrity,
accountability,
professionalism,
and trust.
3. Imagine a better-run world where
social innovation can….
Create social
impact
to have a
lasting impact
on society
Leverage core
expertise
to help find
solutions to
pressing social
issues
Generate
business
impact
to support
corporate
strategy
Engage
multiple
stakeholders
to drive
innovation
4. Social innovation at SAP helps enhance education
and propel emerging entrepreneurs to foster
sustainable economic growth by…
Talent
Building capacity and a
foundation for learning
Leveling competitive playing
field through innovation
Technology
Investing to propel mission
and increase impact
Capital
5. Across Asia Pacific, social innovation from SAP is
already taking shape
Every child can hope
for a better tomorrow.
Creativity is the
foundation for problem
solving.
The idea of one
can create prosperity
for many.
Public needs are detected
and met in real-time.
We can transfer expertise
from the private sector to
the social sector.
I always have a lifeline
anywhere, anytime.
I have access to cash
from the palm of my hand.
Students ages 10-18
are the next tech
game-changers.
6. In a better-run world, I have access
to cash from the palm of my hand.“ ”
7. The SAP Mobile Inclusive Banking Solution runs Upaisa,
which won “Best Bank-Led Mobile Money Programme” at the
2013 Mobile Money Global Awards. Together, on-the-go
banking was created for more than 17,000 customers in 210
cities through more than 15,000 agents. This solution has also
expanded UBank’s B2B portfolio by servicing mobile network
operators, consumer product, and retail companies.
In Pakistan, 63% of the population has a mobile
device, but only 10% of people have bank
accounts. Without accounts, convenient and
inexpensive access to basic bill payments,
remittances, and savings is absent. Pakistan’s U
Microfinance Bank (Ubank) has created Upaisa,
a solution enabling anyone in the country to
safely and conveniently bank from a cellphone.
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8. From Pakistan to Bangladesh, SAP has created
inclusive banking for 317,000 individuals
that were previously unbanked.
9. In a better-run world, the idea of one
can create prosperity for many.“ ”
10. NEN’s Involute Automation has developed a job skills
training arm called the Institute of Technical Training (IITT).
With mentorship and guidance from SAP senior executives,
IITT overcome growth challenges to quickly scale its
operations and training network. SAP helped IITT train 38
mentors, who have trained 72 entrepreneurs across India.
Emerging entrepreneurs play a vital role in driving
economic growth, addressing society’s needs,
and creating jobs. India’s National
Entrepreneurship Network (NEN) inspires,
educates, and supports entrepreneurs by
providing mentorship, knowledge, skill-building,
and critical access to capital and technology.
Related WebsiteRelated Story
11. With its newly-gained efficiency and capacity
IITT expects to train 8,000 disadvantaged youth
in 2014 and 140,000 youth in the next decade.
12. In a better-run world, creativity is
the foundation for problem-solving.“ ”
13. To prepare Japan's future generation for success, SAP has
introduced Design Thinking to elementary students in Tokyo.
Junior Achievement (JA) is the world's largest
organization dedicated to educating students
about workforce readiness, entrepreneurship
and financial literacy through experiential, hands-
on programs. Junior Achievement's Student City
in Japan is an experiential hands-on program
dedicated to educating students in Japan about
workforce readiness, entrepreneurship, and
financial literacy.
Related WebsiteRelated Video
14. In 2013, SAP and JA worked together to impact
43,000 students and hold 50 volunteer events
involving more than 1,000 volunteer hours.
15. In a better-run world, we can transfer
expertise from the private sector to
the social sector.
“
”
16. The SAP Social Sabbatical is a unique, 1-month assignment
where international teams of SAP’s high potential employees
solve business challenges for entrepreneurs and SME’s in
select emerging markets. PYXERA Global is an
implementation partner in empowering causes like NuoMi.
NuoMi Shanghai, a design collective of Brown
Rice Designs, is a social enterprise that trains
and employs orphans, homeless, and disabled
individuals through fashion.
Impact Video Live Chat ReplayRelated Story
17. In 2013, SAP employees dedicated more than
124,000 volunteer hours to social causes with an
in-kind value of more than €2.4 million.
18. In a better-run world, students ages
10-18 are the next tech game-changers.“ ”
19. SAP created Young ICT Explorers with the University of
Queensland, and collaborates with the University of New
South Wales, Swinburne University of Technology, and
Australian National University.
Young ICT Explorers is a competition in
Australia that challenges students to imagine
the diverse possibilities of technology, and to
capture their creativity through IT projects. The
competition’s alignment with school curriculum
applies classroom learning to real-world issues.
Students present projects ranging from apps to
games to robots for a panel of academia,
industry partners, and ICT professionals, which
selects the most unique, high-potential projects.
Related StoryRelated Video Related Website
21. In a better-run world, I always have
a lifeline – anywhere, anytime.“ ”
22. During Typhoon Haiyan, SAP partnered with select
organizations such as Mercy Relief as well as the Philippines’
primary telecommunications companies, Globe, Smart, and
Sun. These partners composed a strong set of lifelines for
critical resource distribution ranging from rescue and relief, to
mobile communication.
In November 2013, one of the strongest
typhoons in recorded history struck the
Philippines following one of the country’s
largest recorded earthquakes. In a nation of
more than 7,000 islands, short- and long-
term recovery requires trusted organizations
that are well-positioned to distribute critical
resources and help communities heal.
Related WebsiteTop Stories Eyewitness Video
23. Through technology, capital, and talent, SAP
steps in to respond to the world’s disasters,
partner with key players, and invest in recovery.
24. In a better-run world, public needs are
detected and met in real-time.“ ”
25. In order to manage public services, MCGM uses SAP
enterprise resource planning and human capital management
solutions to prevent and respond to disasters, manage waste,
issue and process licenses and contracts, and beyond.
MCGM is one of SAP’s largest public installations worldwide.
Mumbai, India is one of the world’s most
populated urban regions. The Municipal
Corporation of Greater Mumbai (MCGM)
manages resources that serve the public and
provide safety and services to its citizens, from
one data center to 350 field offices.
Impact Video Related Website
26. Mumbai relies on SAP solutions to serve
more than 20 million citizens.
27. In a better-run world, every child can
hope for a better tomorrow.“ ”
28. For a decade, SAP has donated capital and technology as
well as software support to strengthen Hope and serve more
children. Through SAP’s deepening service, Hope can
maintain a single information source to effectively manage
donor and participant data across its many programs.
The Hope Foundation works to help restore
basic human rights to children who reside in the
streets and slums of India. By partnering with
local voluntary organizations and providing staff
training, guidance, and expertise, Hope
activates an empowering network and mobilizes
more than 60 programs.
Related Story Related Website
29. The Hope Foundation has employed 700
people and ensured that 200,000 children
have a brighter future.
30. 40+ years of innovation, and
we’re just getting started.
Join us in our world-changing journey.
Notas do Editor
Complex social problems are affected by large and interdependent systems that no single project or organization could possibly solve. Rather this requires all actors that touch the problem to work in concert. Isolated Impact“Individual Approach”Select many partners that offer promising solutions to social problemsWork separately with each non-profit and compete to produce the greatest independent impactEvaluate in isolationDisconnect corporate or government sector effortsLimit reflection on successes and failuresCommon AgendaAll participants have a shared vision for change including a common understanding of the problem and a joint approach to solving it through agreed upon actions. Shared MeasurementCollecting data and measuring results consistently across all participants ensures efforts remain aligned and participants hold each other accountable.Mutually Reinforcing ActivitiesParticipant activities must be differentiated while still being coordinated through a mutually reinforcing plan of action.Continuous CommunicationConsistent and open communication is needed across the many players to build trust, assure mutual objectives, and create common motivationBackbone SupportCreating and managing collective impact requires a separate organization(s) with staff and a specific set of skills to serve as the backbone for the entire initiative and coordinate participating organizations and agencies.