1. Qualities of a Good Manager…,

2. “A good manager is a man who isn’t worried about his
own career but rather the careers of those who work for
him”
H.S.M BURNS

3. 1. Superior communication skills
2. Leading with transparency and honesty.
3. Supporting your employees with clear direction and removing their
roadblocks for them.
4. Embracing technology
5. Motivating with positive feedback and recognition
6. An expert in the field.
7. Mediating with productivity and calmness
8. Promoting cross-level and cross-functional collaboration
9. Creating a productive and lively work environment
10.Trusting your employees
Skills of Good Manager.

4. 1. Superior communication skills
A good manager is your classic communication expert. Promoting a
work environment where everyone feels valued and heard takes
excellent communication skills and practice. Frequent and effective
communication through multiple channels (in-person, email, phone,
even voice-over IP) strengthens your ties with your employees to
encourage trust and limit conflict.

5. 2. Leading with transparency and honesty.
Whenever possible, update your team on anything from small
successes/concerns to large restructuring possibilities so that they
are aware of what’s going on at all times. Even if the issue at hand
does not pertain directly to them, it helps to assure that they are an
integral part of the company and that their support and
understanding is valued.

6. 3.Supporting your employees with clear direction and removing
their roadblocks for them.
You are on their side and they need to feel that at all times.
Be clear with your expectations for them – have them create
S.M.A.R.T. goals or something similar and go through it with
them. Then help them succeed with all the (reasonable) requests
for technology or time that they need.

7. 4.Embracing technology
A good manager always keeps an eye out of technology that will
promote the productivity of the team. Though some employees may be
resistant to change, the bottom line is that technology may be able to
take care of the more tedious aspects of their job responsibilities,
which frees up time to be more strategic in their thinking.

8. 5.Motivating with positive feedback and recognition
You can never praise someone too much! If an employee is doing
a great job, be sure to recognize it privately and in the general office
space so that he or she feels appreciated. At the same time, if there’s an
employee that needs some improvement, let them know that you’re
aware of the situation and that you’re there to help through constructive
criticism. Never criticize in public

9. 6.An expert in the field.
Being a leader means also means that you need to have
answers to some, if not all, of the questions. A good manager is an
authority in the industry and understands each role of the company.
Consider some training sessions for your team that allow you to
share some new strategies and refresh on methods to keep your team
learning from you.

10. 7.Mediating with productivity and calmness
Unfortunately, many managers report that a large portion of their
time goes toward conflict resolution and mediating between employees,
and sometimes between employees and clients. Even if it’s more personal
than business-related, do not ignore the emotions of your employees.
Doing so will create unnecessary and possibly harmful distance between
you and the employee, eroding the trust in your relationship and
compromising productivity in the workplace. When approached with a
situation, be sure to stay calm and use the rules of effective
communication to resolve the issue – listen, question, facilitate, and direct.
Allow your employees to address their emotions and issues so you can
help them move beyond it with an effective solution and get back to
productivity.

11. 8.Promoting cross-level and cross-functional collaboration
Many companies have their teams “working in silos”, where they
only immerse themselves in their whole process without the greater
understanding of what’s happening in the company as a whole. Encourage
employees to spend some time sharing their projects with other
departments or implement a mentorship program. On a recreational level,
cross-team lunches or retreats do wonders for employees getting to know
each other.

12. 9.Creating a productive and lively work environment
Team spirit is a wonderful thing. Make sure to set aside time for
your employees to get to know each other personally, such as small
office celebrations for birthdays, etc. At meetings, create team challenges
to get their competitive juices going – nothing bonds a team like a
contest. Or have an employee set up a humor board where employees can
contribute jokes or funny pictures.

13. 10.Trusting your employees
Micromanaging, unless specifically requested by your employee,
is rarely a good thing. After you’ve clearly laid the tasks and
expectations, trust them to do the best job they can. You are their
leader and to acquire their trust, you must lead by example.