Nottinghamshire Healthcare NHS Foundation Trust- The live project: building communities, encouraging recovery- PEN 2015

Suzanne Foulk
Live! Implementation Lead
PEN Awards
2nd March 2016
Building Communities,
Encouraging Recovery
Live Project “Set the Scene”
Progress to Date
Way Forward
The Beginning….
Local Services Division had a
Care Quality Commission
Compliance visit on 15th – 17th
October 2013 … Highbury Live!
3/2/15
Millbrook Live! 26/11/15
Bassetlaw Live! 5/5/15
Live! Project team
Amy Smith Occupational Therapist
Claire Blakey Occupational Therapist
Lyndsey Jones Support Worker
Katherine Hayman Team Secretary
Engagement- All Care streams
Stakeholders
Examples of achievements
to date – Highbury
Developments of site map, newsletters, intranet site
Regular Staff Focus Groups with staff side and HR
Change Team
Events Committee (now Live Action meetings)
Monthly Open Forums
Regular Site wide events involving patients, staff, carers and wider
mental health community
Patients Councils established June 2014
Come Grow with me @ Highbury Allotment Project
Continued…
Examples of achievements
to date – Highbury
Patient led groups and individual sessions
Cross team Working - Planning Ways of Working , Participating in
Events, Craft Days.
359 Patients attended Highbury Live! Patients Activity Days since
January 2015
Options Express Patient and Volunteering café coming Spring
2016 – following patient feedback
Intensive Involvement with Trust wide Smoke Free Agenda
(October 2016)
Examples of achievements
from to date – Millbrook
Change Team established
Millbrook Live launch November 214
Patient Councils established
Staff focus groups involving staff side and HR
Events Committee established
Regular Site wide events
Patient opinion survey on dining experience
Increasing the opening of the Brookes Tea Bar
Volunteering opportunities/assessment
Examples of achievements
to date – Millbrook
Patient led sessions
Patient Activity Days
Supporting 25 Hours Activity
Leading on Every Contact Counts
(CQUIN)
Examples of achievements
to date – Bassetlaw
Bassetlaw Live launch 19/6/15
Establishment of Patient Councils
Timetable of on ward activities
Agreement for input into Carer Groups
Regular Patient Activity Days
Establishment of cross ward working
Staff focus groups
Positive Feedback
Strong partnerships with Recovery College and Involvement Teams
Ideal ward round, Patients Councils, events etc
Engaging Local Businesses
Supporting Volunteers – recovery care planning
Patients Library
Boutique Days –upcycling clothing
Pamper and Chat Sessions
Skill Acquisition Sessions
Cake decorating, gardening, moving on, healthy living,
supporting self direction
“I have been in this ward before last
year. I think there is a better feel about
the place. I am going to get involved in
the allotment as I saw this on the
notice board. It’s hard in here without
something to be able to do to keep my
mind from thinking of bad things.”
Male Patient Redwood 2,
Highbury
“Never got this last time, think Highbury
Live have been a great help and the staff feel
they have support to do more. Going out to
paint the shed this week. Want to get a new
skill for when I come home. My dad is going
to help me to set up as an odd job man.”
Male Patient Redwood 1,
Highbury
“Been in a long time, getting a lot better.
I have a paper to read now and the tea
bar is open more. I am pleased there is
a patients’Council to have my say about
the way things are on the ward.
Someone comes from the management
every time and we get to put our ideas
forward. Xmas was fun, the party and
the Xmas fayre with my sister able to
come.”
Female patient,
The Lucy wade Unit, Millbrook
“I remember this place when there was
pottery art, hairdressing and gardening.
Then that all went. It’s great this
admission I get to spruce up the
courtyard with other patients and lots of
tea and biscuits and I’ve helped it the
voluntary shop with serving and
stocktaking. I have said my bit at the
Patients’ Council and recently did a spot
of flower arranging. Don’t laugh but it
was good!”
Male Patient Orchid ward, Millbrook
“Bit newer this Bassetlaw Live. I
know about it from Highbury when I
was in there. I have been able to tell
some of the patients here about it
when I went to the Patients Council.
We had a cracking Xmas party and I
enjoyed the photography for the
calendar.”
Male Patient, B2,
Bassetlaw
“Never wanted to be in here but I am,
Patients and staff are really helpful. I
got to do some craft stuff the other
day and there was some meeting
where I went and was talking about
things I’d like to change if we could.
They listened to me and cam to tell me
what was happening. Like the
newsletter idea.”
Female, Patient B1,
Bassetlaw
Patient Feedback
SD has been an inpatient for several months at Millbrook and has a long standing
Bi-polar disorder She has a supportive family and does go out for regular visits in the
community and home but was finding these visits difficult at present. In recent weeks
she has engaged in all aspects of the Millbrook Live! Programme.
“ I feel safer here, don’t like the outside. It’s nice to come to these
things. I like talking to other people about things we all don’t like
and what we do like. I don’t like the meals and I say so. You asked
me didn’t you (Patient Dining Experience Survey). I really liked
helping make an Easter bonnet and coming down to help with the
book stall. Millbrook Live!, its on that banner. Creating a sense of
community, mmm I think it does. I like that. I’m coming down on
Tuesday to help with the tea bar. X (OT) says I am ready to be
discharged soon so I think I should try it for my confidence and
that”
The Way Forward
Ensure successful implementation of quality requirement
of 25+ hour therapeutic activities per week per patient
Support the Achievement of Every Contact Counts
CQUIN outcomes
Established programmes of ward activities on all wards
which are sustainable and relevant.
Utilising external agencies to support and maintain
recovery and wellbeing
Achieve a sense of community across all sites
Trust Intranet
Thank you for listening..
Suzanne.Foulk@notths.nhs.uk
@foulk_suzanne
Mob 07990 942884
1 de 19

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Nottinghamshire Healthcare NHS Foundation Trust- The live project: building communities, encouraging recovery- PEN 2015

  • 1. Suzanne Foulk Live! Implementation Lead PEN Awards 2nd March 2016 Building Communities, Encouraging Recovery
  • 2. Live Project “Set the Scene” Progress to Date Way Forward
  • 3. The Beginning…. Local Services Division had a Care Quality Commission Compliance visit on 15th – 17th October 2013 … Highbury Live! 3/2/15 Millbrook Live! 26/11/15 Bassetlaw Live! 5/5/15
  • 4. Live! Project team Amy Smith Occupational Therapist Claire Blakey Occupational Therapist Lyndsey Jones Support Worker Katherine Hayman Team Secretary
  • 7. Examples of achievements to date – Highbury Developments of site map, newsletters, intranet site Regular Staff Focus Groups with staff side and HR Change Team Events Committee (now Live Action meetings) Monthly Open Forums Regular Site wide events involving patients, staff, carers and wider mental health community Patients Councils established June 2014 Come Grow with me @ Highbury Allotment Project Continued…
  • 8. Examples of achievements to date – Highbury Patient led groups and individual sessions Cross team Working - Planning Ways of Working , Participating in Events, Craft Days. 359 Patients attended Highbury Live! Patients Activity Days since January 2015 Options Express Patient and Volunteering café coming Spring 2016 – following patient feedback Intensive Involvement with Trust wide Smoke Free Agenda (October 2016)
  • 9. Examples of achievements from to date – Millbrook Change Team established Millbrook Live launch November 214 Patient Councils established Staff focus groups involving staff side and HR Events Committee established Regular Site wide events Patient opinion survey on dining experience Increasing the opening of the Brookes Tea Bar Volunteering opportunities/assessment
  • 10. Examples of achievements to date – Millbrook Patient led sessions Patient Activity Days Supporting 25 Hours Activity Leading on Every Contact Counts (CQUIN)
  • 11. Examples of achievements to date – Bassetlaw Bassetlaw Live launch 19/6/15 Establishment of Patient Councils Timetable of on ward activities Agreement for input into Carer Groups Regular Patient Activity Days Establishment of cross ward working Staff focus groups
  • 12. Positive Feedback Strong partnerships with Recovery College and Involvement Teams Ideal ward round, Patients Councils, events etc Engaging Local Businesses Supporting Volunteers – recovery care planning Patients Library Boutique Days –upcycling clothing Pamper and Chat Sessions Skill Acquisition Sessions Cake decorating, gardening, moving on, healthy living, supporting self direction
  • 13. “I have been in this ward before last year. I think there is a better feel about the place. I am going to get involved in the allotment as I saw this on the notice board. It’s hard in here without something to be able to do to keep my mind from thinking of bad things.” Male Patient Redwood 2, Highbury “Never got this last time, think Highbury Live have been a great help and the staff feel they have support to do more. Going out to paint the shed this week. Want to get a new skill for when I come home. My dad is going to help me to set up as an odd job man.” Male Patient Redwood 1, Highbury
  • 14. “Been in a long time, getting a lot better. I have a paper to read now and the tea bar is open more. I am pleased there is a patients’Council to have my say about the way things are on the ward. Someone comes from the management every time and we get to put our ideas forward. Xmas was fun, the party and the Xmas fayre with my sister able to come.” Female patient, The Lucy wade Unit, Millbrook “I remember this place when there was pottery art, hairdressing and gardening. Then that all went. It’s great this admission I get to spruce up the courtyard with other patients and lots of tea and biscuits and I’ve helped it the voluntary shop with serving and stocktaking. I have said my bit at the Patients’ Council and recently did a spot of flower arranging. Don’t laugh but it was good!” Male Patient Orchid ward, Millbrook
  • 15. “Bit newer this Bassetlaw Live. I know about it from Highbury when I was in there. I have been able to tell some of the patients here about it when I went to the Patients Council. We had a cracking Xmas party and I enjoyed the photography for the calendar.” Male Patient, B2, Bassetlaw “Never wanted to be in here but I am, Patients and staff are really helpful. I got to do some craft stuff the other day and there was some meeting where I went and was talking about things I’d like to change if we could. They listened to me and cam to tell me what was happening. Like the newsletter idea.” Female, Patient B1, Bassetlaw
  • 16. Patient Feedback SD has been an inpatient for several months at Millbrook and has a long standing Bi-polar disorder She has a supportive family and does go out for regular visits in the community and home but was finding these visits difficult at present. In recent weeks she has engaged in all aspects of the Millbrook Live! Programme. “ I feel safer here, don’t like the outside. It’s nice to come to these things. I like talking to other people about things we all don’t like and what we do like. I don’t like the meals and I say so. You asked me didn’t you (Patient Dining Experience Survey). I really liked helping make an Easter bonnet and coming down to help with the book stall. Millbrook Live!, its on that banner. Creating a sense of community, mmm I think it does. I like that. I’m coming down on Tuesday to help with the tea bar. X (OT) says I am ready to be discharged soon so I think I should try it for my confidence and that”
  • 17. The Way Forward Ensure successful implementation of quality requirement of 25+ hour therapeutic activities per week per patient Support the Achievement of Every Contact Counts CQUIN outcomes Established programmes of ward activities on all wards which are sustainable and relevant. Utilising external agencies to support and maintain recovery and wellbeing Achieve a sense of community across all sites
  • 19. Thank you for listening.. Suzanne.Foulk@notths.nhs.uk @foulk_suzanne Mob 07990 942884