Silverside is known for her PACE methodology to increase User Adoption of Microsoft and IBM platforms. PACE Online is the platform to make these proven services and accumulated knowledge available and accessible to everyone—from wherever they are, and at a price point that makes sense. During Engage we will launch the modules Collaborative Knowledge Base (CKB) and Ask The Pacer (ATP). The first include an online shop for ready-to-go productivity scenarios including workbooks and training materials for Office 365 and IBM Connections. Using our Ask The Pacer module you can get consult from the original authors of that content. But what if you become a PACER yourself? With your own expertise and content these modules can become your new way of doing (additional) business. In this session Roland will share the ideas and concept behind the PACE Online platform, a live demonstration of the new modules, the new business model for professionals and a technical peek under the hood.

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Roland Driesen
Founder / Director R&D
r.driesen@silverside.com

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Community of
Interest
Team
Community
Project
Community
Community of
Practice
Top-Down
Bottom-Up
Lange termijn Direct

5. © Copyright & Proprietary Silverside B.V.© Copyright & Proprietary Silverside B.V.
Community of
Interest
Team
Community
Project
Community
Community of
Practice
Sharing Information
Finding Expertise
On-boarding People
Co-authoring documents
(formal document management)
Smarter decisions
(data analysis, dashboards)
Running a Project
Smarter decisions
(Progress, Go/No Go)
Smarter project meetings
(Agile/Scrum)
Collaborating as a Team
Smarter Decisions
(Progress, Focus area)
Smarter team meetings
(Weekly stand-up)
5

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Community of
Interest
Team
Community
Project
Community
Community of
Practice
6

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Send the Elevator Down
Content
Subscription
Online
Platform
User
Adoption
Strategies
Onsite
Methodology
⇲ Psychology & Technology
⇲ 200+ Customer’s Experience
⇲ 21x Employee’s Passion
⇲ >100% Yearly Profit
⇱ Higher Adoption rates
⇱ Active Community
⇱ Licensed PACERS
⇱ Subscription fees

10. © Copyright & Proprietary Silverside B.V.
PLAN
CCA
Collaborative
Culture
Assessment
Acquire
PCC
PACE
Change
Calculator
Change
CKB
Collaborative
Knowledge
Base
Enhance
ATP
Ask
The
Pacer
PACE Online Platform

11. © Copyright & Proprietary Silverside B.V.
PLAN
CCA
Collaborative
Culture
Assessment
Acquire
PCC
PACE
Change
Calculator
Change
CKB
Collaborative
Knowledge
Base
Enhance
ATP
Ask
The
Pacer
PACE Online Platform

12. © Copyright & Proprietary Silverside B.V.

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head
heart
gut

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© Andrew Lothian, Insights, Dundee, Scotland, 2006. All rights reserved. INSIGHTS, INSIGHTS
DISCOVERY and INSIGHTS WHEEL are registered Trade Marks.
Introvert Thinking
Introvert Feeling Extravert Feeling
Extravert Thinking

16. © Copyright & Proprietary Silverside B.V.
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Formal
Watchful
Correct
Objective
Inquiring
Flexible
Laid-back
Foster team
Patience
Relaxed
Persistent
Competitive
Focus on goals
Decisiveness
Serious
Gregarious
Progressive
Candid
Passionate
Convincing© Copyright & Proprietary Silverside B.V.

17. © Copyright & Proprietary Silverside B.V.
Unsociable
Conservative
Boring
Unemotional
Nit-picker
Unstable
Unambitious
Forget goals
Passivity
Less results
Tenacious
Antagonistic
Neglect team
Limiting options
Workaholic
Flamboyant
Experimental
Clownish
Obsessive
Over promising© Copyright & Proprietary Silverside B.V.

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CCA for you
• Run tailor made assessments
• Direct & indirect measurement of collaboration culture
• Measure your shadow ICT
• Measure the happiness of users
• Prioritize productivity scenarios
• Generate unique collaboration profiles
• Plot departments/regions on a culture heatmap
• Know where collaboration issues can rise

22. © Copyright & Proprietary Silverside B.V.
PLAN
CCA
Collaborative
Culture
Assessment
Acquire
PCC
PACE
Change
Calculator
Change
CKB
Collaborative
Knowledge
Base
Enhance
ATP
Ask
The
Pacer
PACE Online Platform

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Silverside Shop
• Online content shop
• 24x7 available
• Free previews
• Pay with creditcard or paypal
• Delivery by email or PACE Online

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Principles Whitepapers
• 2 to 4 hour read
• Management theories summarized
• Customer experience included
• Link to Office 365 & IBM Connections
• Consult with original authors

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Shortcut Scenarios
• Full kit for certain productivity scenarios
• Principles extended with workbooks
• Includes training materials
• Additional background / sources

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Delivery in CKB
• Constant access to
latest version
• One monthly fee for
all content

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PACE Coins
• The new currency for
collaboration

28. © Copyright & Proprietary Silverside B.V.
PLAN
CCA
Collaborative
Culture
Assessment
Acquire
PCC
PACE
Change
Calculator
Change
CKB
Collaborative
Knowledge
Base
Enhance
ATP
Ask
The
Pacer
PACE Online Platform

29. © Copyright & Proprietary Silverside B.V.

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Expert
• Limited in time
• Expensive
• Biased
Crowd
• Always available
• Give & take
• Open

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PACE User
PACE Agent
PACE Certified
PACE Master

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ATP for you
• Quick & cost effective answers to your collaboration questions
• Determine the reach of your question
• Earn PACE Coins when helping others

33. © Copyright & Proprietary Silverside B.V.

34. © Copyright & Proprietary Silverside B.V.
PLAN
CCA
Collaborative
Culture
Assessment
Acquire
PCC
PACE
Change
Calculator
Change
CKB
Collaborative
Knowledge
Base
Enhance
ATP
Ask
The
Pacer
PACE Online Platform

35. © Copyright & Proprietary Silverside B.V.

36. © Copyright & Proprietary Silverside B.V.
Become a PACER
• PACE Experience: one day workshop with specific focus
• Quarter subscription to PACE Online included
• Simple profile in ATP
• Earn PACE Coins with answering questions
• PACE Accreditation: three day training with follow up day
• Year subscription to PACE Online included
• Professional profile in ATP
• Create your own unique content as Confirmation of Learning
• Sell your content on CKB
• Earn PACE Coins with answering questions and additional services

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Start today on https://silverside.com/shop/