13. DOWNSTATE: 0% 20% 47% 27% 0%
TEAMWORK FEATURES
Coaching
โข Overlook safety errors
โข Mistakes donโt prompt change
โข Need better system of safety
Communication
โข Overall excellent
โข Learn from mistakes
Mutual Support
โข Shift change is a problem
โข Punitive response to error
โข Poor cooperation with other units
Sense of urgency
โข Staff forced to work in crisis mode
NATIONAL AVERAGES