1. 6001 Ozark Trail, Garland, TX 75043
Cell: 972-342-2912
Robert Banks Email: ​RBanks01@Gmail.com
Professional Summary
Proven leader with highly qualified management track record, strong customer service experience and a
successful sales background. Excels in problem solving under high pressure situations and delivers results.
Recognized among colleagues as an ultimate team player.
AREAS OF EXPERTISE
● Consistently Meets and Exceeds Sales Goals
● Relationship Building and Management
● Strong leadership Abilities in Sales & Service
● Critical Thinking and Problem Solving skills
● Solid Planning Skill and Adaptability
● Risk and Issue Management
● Client Communications
● Key Assets in Client Growth
KEY CAREER ACCOMPLISHMENTS
● Ranked first in all around sales performance three times in the greater Dallas Region
● Achieved location record for income of $145,000 in one month
● Successfully trained and developed employees to reach management
● Grew a 180 car branch to 300 car branch within less than a year
● Had control over branches understaffed and still outperformed goals
PROFESSIONAL EXPERIENCE
Assistant Manager Enterprise Holdings 9/10­9/13
Wylie, TX
● Responsible for customer service account relationships, employee development and profit/loss analyzing
● Developed logistical strategies to streamline rental process and increase sales opportunities
● Created and monitored branch operational plans to ensure successful vehicle safety, cost control and
strategic functionality
● Responsible for achieving and maintain customer service scores about the corporation’s average
● Out performed all employees in my area and landed assistant manager at the largest branch in the area
● Assisted in tracking account receivables
● Compiled weekly reports for the district manager regarding branch performance
Store Manager AT&T Prime Communications 10/13­Current
Dallas, TX
● Run Daily operations to optimize store performance and enhance goals per employee revenue
● Make schedules, interviewed possible new hires, trained and developed employees
● Apple Master certified with Apple and Samsung enrolled advocate
● Improved over 50% in sales for old location, Promoted to brand new location in 1 year
Education
Texas State University Bachelor’s Degree in Business Administration December 2009