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Content Marketing: The Engagement Gigantic Power
TOC
 What is Content?
 What is Content Marketing?
 What is NOT Content Marketing?
 Why Content Marketing?
 Some Figures & Stats
 Content Marketing Challenges
 Content Marketing Process
 How to Plan for your Content Marketing
 What is Engagement?
 Content Marketing KPIs
 Final Words
So…What is Content? Content
=
Something
Expressed
What is considered online “Content”
and where to publish?
What are online “Content "distribution channels
What is Content Marketing?
Content marketing is a marketing
technique of creating and distributing
relevant and valuable content to attract,
acquire, and engage a clearly defined and
understood target audience – with the
objective of driving profitable customer
action.
By Definition
What is NOT Content Marketing?
Remember…”NOT” !
Selling
Advertising
Interrupting marketing
Media buying
Content marketing is a rather
than a strategy.
So…
“Consumers have shut off the old-
style world of marketing.
They now record own a DVR to
record their favorite shows and
skip television advertising”
Instead, your customer WANTS your marketing; your
sales message is needed and even requested!
Are you sure ?
Yeah…
Concept Change
Un-Marketing
Stop Marketing…
Start Engaging…
Scott Stratten
New!!
Engagement
By definition is…
A marketing strategy that directly engages
consumers and invites and encourages
them to participate in the evolution of
a brand.
WIKI
Humanize
Be
Flexible
Keep It
Simple
Listen to &
study your
customers
on all
channels
Optimized
web site
for mobile
phones
Do not
waste
their time
Be Keen
to get
feedback
Branded
Web site
Engagement
So, what can I do to engage my customers?
Why Content Marketing
Because Content Marketing will...
Build TRUST
Generate Targeted Traffic
Increase Audience & Reach
Engage Audience
Increase on-the-spot Conversion
Build Connections & Relations
Provide Thought Leadership
Increase WOM
Help Prospects understand You
+
hmmm…
What about tactics?!
of B2B marketers
rate newsletters as
the most effective
content marketing
tactic
58%68%
of B2B marketers
rate white papers as
the most effective
content marketing
tactic
of B2B marketers
rate in-person
events as the most
effective content
marketing tactic
57%
CMI
79% 74% 71%
64% 64% 63% 60%
45% 43%
BrandAwareness
CustomerAcquisition
LeadGeneration
CustomerRetention&
Loyalty
ThoughtLeadership
Engagement
WebsiteTraffic
LeadNurturing
Sales
Great! Now…
What about organizational goals?
CMI
83% 80% 80%
61%
39%
26% 23%
10% 7%
LinkedIn
Twitter
Facebook
YouTube
G+
Pinterest
Slideshare
Flicker
Instagram
87%of B2B marketers use
Social Media to
distribute content.
hmmm…
and distribution?
CMI
Speaking about Social Media
Did Marketers use change in 2012?
Increased dramatically from 2011 to 2012
YouTube:47%
LinkedIn:39%
Twitter:35%
Facebook:30%
What about giving you some
STATS…
70% 80%
of business decision makers prefer to
get company information in a series
of articles versus an advertisement.
of business decision makers say
content marketing makes them feel
closer to the sponsoring company
RoperPublicAffairsSurvey
and some other …
STATS…
of companies
today outsource
their content
marketing
62%
Mashable
61%
78%believe that organizations
providing custom content
are interested in building
good relationships with
them.
of consumers feel better
about & are more likely to
buy from a company that
delivers custom content.
Custom Content Council
TMG Custom Media
and…
some more…
25%
Marketers now spend
a quarter of their
marketing budget on
content marketing.
B2BMarketingInsider
Social media sites and blogs reach 8 out of 10 of all U.S. Internet
users and account for 23% of all time spent online
ContentMarketingInstitute
What about…
Cost?
G+
The average cost to generate a lead through:
$143
$373
INBOUND Marketing…………
OUTBOUND Marketing…………………………………………………………….
Content Marketing Challenges
Here are some…
Who is my buyer
I do not have enough content
& content creator
There is a lot of channels,
which should I use
Questions
you may ask
& Problems
you may
face:
key
Research
Your Buyer
Outsource
Content Marketing Process
You can call it “phases”, I don’t mind!
1.
Research
& Plan
2. Create
3. Optimize
4. Promote
&
Distribute
5. Measure
So, How to Plan for your Content Marketing
Yeah! call this “Content Marketing Strategy”, I don’t mind either!
Set your Goals
Know where they hang out
online - favorite platform -
Facebook, Twitter, YouTube….
Decide on content tactics:
articles, videos, micro-site,
podcast…
Know your target audience,
Preferences, triggers and
behavior.
Step1Step2Step3Step4
Create Exciting Content
Engage consumers in
order to have them interact
with the content
Decide how you will
measure the effectiveness
- KPIs
Distribute each piece of
content to its relevant
platform
Step5Step6Step7Step8
+
Relation & Trust
• Page Rank
• Inbound Links
• # Fans
• # Followers
• # Comments
• # Shares
• # Mentions
• Page Views
Customer Insights
• Email open Rate
• Downloads
• Feedback Forms
• Inquiries
• Comments
• Effective Channels
Finally…You gotta learn about your…
KPIs
Leads & Sales
• # Inquiries about Product / Service
• # Product Catalogue downloads
• # Qualified Leads from specific content
• Closed deals from your online channels
and where the money comes from…
Your Prospects!
Hmmm…
compare KPIs to what then?
Relation & Trust
What to benchmark to?
Online Paid Advertising
Competitors’ handy figures
Last year’s figures
It’s time for a pieces of wisdom…
Okay…I’ll give you 3!
“Be yourself.
Everyone else is already
taken.” – Oscar Wilde
“Traditional marketing talks at
people. Content marketing talks
with them.” – Doug Kessler
Content marketing is a
commitment, not a campaign.”
– Jon Buscall
The most important!
and the famous one
By Bill Gates…
“Content” is KING.

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Content marketing

  • 1. Content Marketing: The Engagement Gigantic Power TOC  What is Content?  What is Content Marketing?  What is NOT Content Marketing?  Why Content Marketing?  Some Figures & Stats  Content Marketing Challenges  Content Marketing Process  How to Plan for your Content Marketing  What is Engagement?  Content Marketing KPIs  Final Words
  • 2. So…What is Content? Content = Something Expressed What is considered online “Content”
  • 3. and where to publish? What are online “Content "distribution channels
  • 4. What is Content Marketing? Content marketing is a marketing technique of creating and distributing relevant and valuable content to attract, acquire, and engage a clearly defined and understood target audience – with the objective of driving profitable customer action. By Definition
  • 5. What is NOT Content Marketing? Remember…”NOT” ! Selling Advertising Interrupting marketing Media buying Content marketing is a rather than a strategy. So…
  • 6. “Consumers have shut off the old- style world of marketing. They now record own a DVR to record their favorite shows and skip television advertising” Instead, your customer WANTS your marketing; your sales message is needed and even requested! Are you sure ? Yeah…
  • 7. Concept Change Un-Marketing Stop Marketing… Start Engaging… Scott Stratten New!!
  • 8. Engagement By definition is… A marketing strategy that directly engages consumers and invites and encourages them to participate in the evolution of a brand. WIKI
  • 9. Humanize Be Flexible Keep It Simple Listen to & study your customers on all channels Optimized web site for mobile phones Do not waste their time Be Keen to get feedback Branded Web site Engagement So, what can I do to engage my customers?
  • 10. Why Content Marketing Because Content Marketing will... Build TRUST Generate Targeted Traffic Increase Audience & Reach Engage Audience Increase on-the-spot Conversion Build Connections & Relations Provide Thought Leadership Increase WOM Help Prospects understand You +
  • 11. hmmm… What about tactics?! of B2B marketers rate newsletters as the most effective content marketing tactic 58%68% of B2B marketers rate white papers as the most effective content marketing tactic of B2B marketers rate in-person events as the most effective content marketing tactic 57% CMI
  • 12. 79% 74% 71% 64% 64% 63% 60% 45% 43% BrandAwareness CustomerAcquisition LeadGeneration CustomerRetention& Loyalty ThoughtLeadership Engagement WebsiteTraffic LeadNurturing Sales Great! Now… What about organizational goals? CMI
  • 13. 83% 80% 80% 61% 39% 26% 23% 10% 7% LinkedIn Twitter Facebook YouTube G+ Pinterest Slideshare Flicker Instagram 87%of B2B marketers use Social Media to distribute content. hmmm… and distribution? CMI
  • 14. Speaking about Social Media Did Marketers use change in 2012? Increased dramatically from 2011 to 2012 YouTube:47% LinkedIn:39% Twitter:35% Facebook:30%
  • 15. What about giving you some STATS… 70% 80% of business decision makers prefer to get company information in a series of articles versus an advertisement. of business decision makers say content marketing makes them feel closer to the sponsoring company RoperPublicAffairsSurvey
  • 16. and some other … STATS… of companies today outsource their content marketing 62% Mashable 61% 78%believe that organizations providing custom content are interested in building good relationships with them. of consumers feel better about & are more likely to buy from a company that delivers custom content. Custom Content Council TMG Custom Media
  • 17. and… some more… 25% Marketers now spend a quarter of their marketing budget on content marketing. B2BMarketingInsider Social media sites and blogs reach 8 out of 10 of all U.S. Internet users and account for 23% of all time spent online ContentMarketingInstitute
  • 18. What about… Cost? G+ The average cost to generate a lead through: $143 $373 INBOUND Marketing………… OUTBOUND Marketing…………………………………………………………….
  • 19. Content Marketing Challenges Here are some… Who is my buyer I do not have enough content & content creator There is a lot of channels, which should I use Questions you may ask & Problems you may face: key Research Your Buyer Outsource
  • 20. Content Marketing Process You can call it “phases”, I don’t mind! 1. Research & Plan 2. Create 3. Optimize 4. Promote & Distribute 5. Measure
  • 21. So, How to Plan for your Content Marketing Yeah! call this “Content Marketing Strategy”, I don’t mind either! Set your Goals Know where they hang out online - favorite platform - Facebook, Twitter, YouTube…. Decide on content tactics: articles, videos, micro-site, podcast… Know your target audience, Preferences, triggers and behavior. Step1Step2Step3Step4 Create Exciting Content Engage consumers in order to have them interact with the content Decide how you will measure the effectiveness - KPIs Distribute each piece of content to its relevant platform Step5Step6Step7Step8 +
  • 22. Relation & Trust • Page Rank • Inbound Links • # Fans • # Followers • # Comments • # Shares • # Mentions • Page Views Customer Insights • Email open Rate • Downloads • Feedback Forms • Inquiries • Comments • Effective Channels Finally…You gotta learn about your… KPIs
  • 23. Leads & Sales • # Inquiries about Product / Service • # Product Catalogue downloads • # Qualified Leads from specific content • Closed deals from your online channels and where the money comes from… Your Prospects!
  • 24. Hmmm… compare KPIs to what then? Relation & Trust What to benchmark to? Online Paid Advertising Competitors’ handy figures Last year’s figures
  • 25. It’s time for a pieces of wisdom… Okay…I’ll give you 3! “Be yourself. Everyone else is already taken.” – Oscar Wilde “Traditional marketing talks at people. Content marketing talks with them.” – Doug Kessler Content marketing is a commitment, not a campaign.” – Jon Buscall The most important!
  • 26. and the famous one By Bill Gates… “Content” is KING.