Infographic: SMS Gets Down to Business

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Text messaging is now key to business communications. Texting for work is on the rise per a survey RingCentral recently conducted. Nearly 80% of adults text for work and 32% said they've even closed a business deal via text!

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Are you concerned about the advancement of AI and cloud technology and how they will impact your business communications? Or perhaps you’re looking for ways to get your business communications AI ready? If you answered yes to either of these, then save your spot at this webinar now. The hype surrounding AI and its imminent take-over of the business world is creating a sense of panic. But whereas AI, just like cloud technology, is sure to become a driving force as we look to the future of business communications, there is no need to jump in at the deep end and throw all your resources at it just yet. Join us for this webinar in which we’ll explain the current state of play for AI (spoiler alert: humans are not going anywhere for a while) and cloud technology and impart some useful ways you can prepare your business communications. Curtis Peterson, SVP of Operations at RingCentral, will talk you through: - Key trends in cloud communications - The importance of cloud communications (e.g. team collaboration, open platforms) - AI hype vs. reality - How your business can create value with AI Register: http://ringcentr.al/2yInwZv

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Are you considering moving your communications to the cloud but feel discouraged by the potentially complex adoption process? If yes, this webinar is for you. Embracing cloud communications is so much more than just choosing a provider and implementing a new tech program, it means adopting a new way of thinking and a new way of doing things. Such a change needs careful planning and management, but with the right process any complexity and anxiety around the transition can be greatly reduced. In Journey to the Cloud Part 1 we highlighted the importance of cloud communications and took you through the first steps in the process. Continue your journey in Part 2 with Jim Payne, Senior Product Marketing Manager, and Ittai Geiger, Product Marketing Manager, as they arm you with everything you need to know to make your migration to the cloud as seamless as possible. They will cover: 1) Evaluation: Assessing each department’s needs, potential difficulties, and the impact of the system shift. 2) Policy and organizational alignment: Ensuring all departments are on board and prepared for the move and existing policies have been updated accordingly. 3) System requirements: Determining a MPLS strategy, bandwidth allocation, and infrastructure needs. 4) Transition: Establishing your transition strategy and ensuring user adoption across departments. Click to register: http://ringcentr.al/2uRDLkS

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Text messaging is no longer just a personal preference—it turns out 80% of people use texting for business and 15% say over half of their text messages are sent or received for business purposes. RingCentral recently commissioned a survey by Instantly and the results are surprising: SMS texting is a preferred mode of communication for both personal and professional use. While more than half of the people surveyed (56%) use 2-3 messaging apps on a regular basis, 72% admit they prefer SMS texting. All of the back and forth on preferred business communication tools puts businesses at risk of overloading their employees. In fact 42% of survey respondents admitted feeling “communication overload” from time to time, with too many apps to check for messages on a daily basis. We believe the cause of it of this overload is digital communications fragmentation, the all-to-common situation of having too many communications and collaboration tools, in addition to too many emails received on a daily basis. This employee feedback in our survey suggests the dire needs for companies to adopt the right business communication tools, policies and procedures to empower texting, calling, messaging, and online meetings—through more efficient communication platforms—at work. As new communication preferences emerge, employees and employers must devise a system that prevents communication overload, while enabling efficient communication both internally and externally. Preparing employees with the right tools to call, text or message one another should remain a top priority to help workplace productivity and efficiency.

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Cloud phone solutions, sometimes referred to as hosted VoIP (Voice over IP) are becoming popular with businesses. New Business Magazine asked 4 of RingCentral's most innovative customers (in the UK) what attracted them to their cloud communications technology and how it's benefiting their businesses. Here's what they had to say. Featured in "New Business Magazine" Winter 2013 Issue. (http://content.yudu.com/Library/A2k84e/NewBusinessWinter201/resources/index.htm?referrerUrl)

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The results are in from our annual smartphone survey! We polled 300 RingCentral SMB customers about their mobile device adoption and cloud use. The key takeaway: 57% of business owners said the majority of their business-critical applications currently run in the cloud. Take a look at our infographic below for additional survey results. Many thanks to the RingCentral customer community for providing input.

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Believe it or not, the fax machine is still being used throughout the world – despite the proliferation of internet-based fax services such as RingCentral. Whilst most communication in the business world revolves around smartphones, email, internet messaging and other web-based applications, there are still millions using paper-based fax machines on a daily basis. This has a wide range of implications from both a cost and environmental perspective.

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Infographic: SMS Gets Down to Business

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