SMS for Business Phone Systems
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Introducing the industry's first ever SMS for Business Phone Systems. Click to learn how it works.
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SMS for Business Phone Systems
- 1. Industry’s First SMS for Business Phone Systems November 2012 ©2012 RingCentral, Inc. All rights reserved. RingCentral Confidential 1
- 2. Texting for Work Consumer behavior driving the Enterprise Employees increasingly text for business, yet must often use their personal mobile numbers. This makes it difficult to maintain a separate, professional business identity. One business number for voice, fax and text RingCentral is changing this. We’re making it possible for employees to use their business numbers for voice, fax and now text ©2012 RingCentral, Inc. All rights reserved. RingCentral Confidential 2
- 3. Industry’s First SMS for Business Phone Systems Empower your employees to be more efficient and professional SALES DEPT FINANCE SUPPORT DEPT Text with customers and colleagues using your business number Text a department without needing every colleague’s individual mobile number Send and receive texts across devices including smartphones, tablets and PCs ©2012 RingCentral, Inc. All rights reserved. RingCentral Confidential 3
- 4. How it Works (an Example) National Bank uses the RingCentral cloud business phone system Alex has one RingCentral business number for voice, fax and text Customers and colleagues can easily contact him using this one number ©2012 RingCentral, Inc. All rights reserved. RingCentral Confidential 4
- 5. How it Works Text a company’s business number. View all business texts in the app. Text a reply to customers. Text a department within a company. ©2012 RingCentral, Inc. All rights reserved. RingCentral Confidential 5
- 6. How it Works Alex is not alone All of the bank’s employees use their business numbers… To efficiently and professionally text with colleagues and customers ©2012 RingCentral, Inc. All rights reserved. RingCentral Confidential 6
- 7. Summary First SMS for Business Phone Systems • One business number for voice, fax and text • Send and receive texts across devices -smartphones, tablets and PCs • Use business numbers to text with customers, colleagues and departments ©2012 RingCentral, Inc. All rights reserved. RingCentral Confidential 7
- 8. Availability Roll out starts in early 2013 RingCentral Office No Additional Cost for Office customers ©2012 RingCentral, Inc. All rights reserved. RingCentral Confidential Supports iOS and Android 8
- 9. For Additional Information Learn more about RingCentral, the #1 cloud-based business phone system at: http://www.ringcentral.com And check out our business blog at: http://www.blog.ringcentral.com ©2012 RingCentral, Inc. All rights reserved. RingCentral Confidential 9
Editor's Notes
- - Need picture of a hand shake with a person in a suit and jeans + shirt
- Billions of texts sent dailyPervasive in both personal and work lives Yet for work, employees forced to use personal numbers to textAnd they must give out business cards that are complicated with three business numbers when it could be just one business number for voice, fax and text
- Alex’s bank uses RingCentral phone systemAlex has one business numberNaveen’s voice over: Imagine there’s a mortgage broker named Alex. He works for a national bank.Alex is helping Julie refinance her home at a lower interest rate.Alex gives Julie his card with one business number and asks her to fax him her loan documents asap.
- Julie texts Alex her loan documentsAlex forwards loan docs to processing departmentNaveen’s voice over: Julie faxes Alex the forms. She then texts him to make sure he got them. Alex, who is in a meeting, sees her text pop up on his smartphone. He goes to his RingCentral app and sees her fax.He forwards the fax to the processing department. He then texts the department to ensure that the first person who sees the fax starts to process the loan.Alex then responds to Julie’s textJulie feels instant relief knowing that the bank is moving quickly.Alex feels empowered knowing that he was efficient and provided excellent customer service even while in a meeting.
- Naveen’s voice over:And Alex is not alone. All of the other brokers at all the bank’s branch offices also use one business number to efficiently and professionally communicate with clients and colleagues however they want, wherever they are, on whatever device they prefer.So not only can you text with your mortgage broker, but imagine being able to text your bank’s 1-800 # on their website and ask them questions and get a response. You should be able to do this and can with Business SMS integrated into a company’s business phone system.