O slideshow foi denunciado.
Utilizamos seu perfil e dados de atividades no LinkedIn para personalizar e exibir anúncios mais relevantes. Altere suas preferências de anúncios quando desejar.

10 Crucial Tips You Need to Learn to Keep Your Customers Happy

19.257 visualizações

Publicada em

When was the last time you we wowed by the customer service you received. This presentation will provide you with 10 crucial tips that will help you improve your overall customer service experience to your customer base.

It costs 5-15 more to acquire a new customer than it does keeping an existing one - that's why having an unforgettable customer service experience matters.

Also, I've published a book about providing that experience and how you can keep your customers happy and delighted with your service.

Publicada em: Negócios, Serviços, Varejo
  • Have you ever heard of taking paid surveys on the internet before? We have one right now that pays $50, and takes less than 10 minutes! If you want to take it, here is your personal link ♣♣♣ https://tinyurl.com/realmoneystreams2019
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui
  • Sex in your area for one night is there tinyurl.com/hotsexinarea Copy and paste link in your browser to visit a site)
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui
  • let's be honest. There are a lot of crazy devices, pumps and p.ills that all claim to be the solution to adding BIG length to your penis. However, most, if not all of these solutions don't pan out, or the growth is only temporary. I guess you could always consider surgery, but if you are anything like me, the thought of having a sharp metal object anywhere near your junk makes you quiver with blood curdling fear :-) Well, it just so happens my friend John, who I met at a men's health conference a few years back, has literally stumbled upon the key to natural male growth. Unlike other systems out there, his involves two unique components: 1. Restarting biological growth that boys experienced during puberty, turning them into men. 2. Performing tested and targeted exercises to encourage blood flow and supersize growth. John has just released a completely ZERO COST enlargement exercises guide where you can discover the proven techniques to start REAL and PERMANENT growth. Download the enlargement exercises guide here ●●● https://tinyurl.com/ydaetwbk
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui
  • Is Your EX Still Secretly In Love With You? Make him beg you to take him back. click here now... ◆◆◆ http://tinyurl.com/hissecret4u
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui
  • We called it "operation mind control" - as we discovered a simple mind game that makes a girl become obsessed with you. (Aand it works even if you're not her type or she's already dating someone else) Here's how we figured it out... ♥♥♥ http://ishbv.com/unlockher/pdf
       Responder 
    Tem certeza que deseja  Sim  Não
    Insira sua mensagem aqui

10 Crucial Tips You Need to Learn to Keep Your Customers Happy

  1. to keep your customers happy Richard Kimber
  2. a year Source: Retail Gazette
  3. costs businesses Time Money Reputation
  4. with the service you received
  5. interact with them
  6. Research suggests that for every negative experience we encounter…
  7. it takes experiences to redress the balance
  8. On Average it costs to acquire a new customer than it does to keep an existing one. more
  9. expectations
  10. Don’t confuse this with ‘selling’
  11. People won’t care about how much you know, until they know how much you care.
  12. will increase Sales Profit Lower Cost
  13. Destroyed in 140 characters
  14. say about you?
  15. What’s Most Important to the Business What’s Most Important to Customers
  16. Not a Sale Katherine Barchetti
  17. to the complete satisfaction of the customer concerned. in person or via social media
  18. and how this impacts future business
  19. of customers Goods or Services from a company after experiencing bad service Source: Retail Gazette
  20. Your most unhappy customers are your greatest source of learning. Bill Gates
  21. Customers won’t notice ‘added value’ without the basics
  22. Most are preventable!
  23. With proper planning Businesses can…
  24. Pitfalls caused by poor customer service
  25. and creating
  26. 1. Plan it 2. Map it 3. Mend it4. Measure it 5. Anticipate it 6. Manage it
  27. What customers Feel Think And remember The result of the ‘journey’ they went on to buy what you had to offer
  28. You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. Jerry Fritz
  29. Don’t make promises you can’t keep
  30. They do expect you to fix things when they go wrong. Donald Porter
  31. needs to be deliberately designed, rather than left to chance
  32. these words!
  33. the longer they run for, the more they cost! Like Taximeters https://www.flickr.com/photos/fredrege/5300971822
  34. Author
  35. Has worked with:
  36. Get the book here!
  37. Please join me on

×