Introduction to #GivingTuesday 2014

Introduction to 
#GivingTuesday 2014
@Razoo Razoo Giving 
Tweet about today’s webinar #RazooGT14
Sam Lundquist 
Creative Director 
sam@razoo.com
Today’s Agenda 
• Introduction to Razoo and #GivingTuesday 
• Our #GivingTuesday Event 
• Getting Started on Razoo 
• Building a Strategy 
• Wrap-Up and Q&A
Razoo is crowdfunding for causes. 
Together, we can lift the world.
The market-leading, 
cause-based 
crowdfunding 
platform with over 
27,000 nonprofits 
Over $230 million 
in donations for 
nonprofits, schools, 
foundations, and 
corporate giving 
Market innovator of 
Giving Days 
that have raised 
more than $120 
million
Black Friday… 
Cyber Monday… 
A national day of giving and 
a movement of generosity 
on December 2, 2014
A Little History 
• Began in 2012 with more than 2,500 partners in all 50 states. 
• Bill Gates, the White House, the Clinton Foundation, and 
numerous socially-conscious celebrities publicly supported 
#GivingTuesday on their blogs and social media channels. 
• #GivingTuesday mentions on NPR, CBS, ABC, USA Today, the 
Huffington Post, Forbes, the Washington Post and the LA Times.
The Partners
The Numbers 
• In 2013, the movement had 300 million Facebook impressions. 
The #GivingTuesday hashtag reached 2 billion people and was 
tweeted as much as 700 times/minute, resulting in national 
and international trending. 
• The average online gift in 2013 was $140.05, a 40% increase 
over 2012.
In 2013, Razoo’s #GivingTuesday 
Giving Event raised 
$1,141,097 
With your help we can make 2014 
an even more generous year.
A 24-Hour Giving Day 
on December 2, 2014 
from 12:00am - 12:00pm EST
A Giving Day on Razoo 
24 hours of online fundraising 
that unites communities and causes 
through common goals and friendly competition
Why Giving Days? 
Acquire 
New 
Donors 
Prizes 
And 
Incentives 
Boost 
End-Of-Year 
Giving 
Engage 
Your 
Supporters
New for 2014 
PayPal Matching 
PayPal will match 1% of all 
donations made through 
PayPal processing. It just 
takes one-click at check-out. 
Prizes & Incentives 
• $25,000 from Razoo Foundation 
• Nonprofits (Dollars Raised) 
• Top Fundraisers (Most Donors) 
• Golden Tickets 
• Power Hours 
• Grassroots Fundraising
New for 2014 
Donation Booster 
Donors can now cover all 
fees for their donations. 
That means nonprofits get 
even more back.
Why Razoo? 
Expert 
On 
Causes 
Focused 
On 
You 
Back 
Office 
Management 
Tax 
Deductible 
Donations
Get Started on Razoo
Get Started on Razoo 
1 2 
Claim Your 
Organization 
Create 
Your Page 
Build Your 
Strategy 3
Claim Your Organization
Claim Your Organization 
Visit 
razoo.com/nonprofits 
• A short form will grant you 
access to your Razoo 
nonprofit page. 
• 1-2 day turnaround 
• Our customer support team 
will contact you with any 
additional questions.
Create Your Page
Create Your Page 
Visit 
givingtuesday.razoo.com 
• Make sure you’re logged in 
• Click Get Started > 
Start a Fundraiser 
Include 
“#GivingTuesday 2014” 
in the title of your fundraiser
Create Your Page 
Fundraiser 
Name 
Image/Video 
Gallery 
Social Sharing 
Fundraiser 
Summary 
& Story 
Donation 
Goals 
Donation 
Levels 
Admin Panel 
Admin 
Panel
Create Your Page 
1 Tell Your Story 
• Tell the story of how 
your nonprofit meets 
needs in your 
community
2 Set Your Goals 
• Highlight the value of 
a donor’s investment 
with suggested 
donation amounts 
• Use descriptors that 
tell a donor what their 
money will be used for 
after the event 
Create Your Page
3 Images & Video 
• Show your nonprofit 
at work with images 
and video 
• Use captions to 
further tell your story 
• Upload videos from 
YouTube or Vimeo 
• Select and Image to 
be your thumbnail 
Create Your Page
4 Thank Donors 
• Thank your donors 
twice as often as you 
ask them 
• Upload a Thank You 
Video for a personal 
touch 
• Include a message in 
your donor’s automatic 
receipt to create that 
warm fuzzy feeling of 
donor engagement 
Create Your Page
5 Share 
• Spread the word via 
Social media on the 
“share” tab 
• Ask supports reach 
out their inner circle of 
social media friends to 
support you on the 
day 
• Use QR Codes at live 
events 
Create Your Page
6 Donations 
• An email notification is 
sent to your user 
account email when a 
donation is made 
• Click on the 
“Donations” tab to view 
donor information and 
download the report 
• Donations are 
disbursed on the 10th of 
each month 
Create Your Page
7 Matching Grant 
• Display a dollar-for-dollar 
matching grant on your 
page 
• The match does not need 
to be verified through 
Razoo 
• The matching grant icon 
will appear on your page at 
midnight of the start date 
and track the amount left 
of the grant as donations 
are made 
Create Your Page
Create Your Page 
Admin Panel
Build Your Strategy
Build Your Strategy 
Set Goals 
• Create financial and tangible goals 
• Total donations 
• New donors 
• New outreach strategies 
• Special Events 
• Matching Grants 
! 
• Develop a step-by-step schedule to achieve 
these goals
Build Your Strategy 
Be Creative 
• Try something new and experiment 
! 
• Fundraise with your personality 
! 
• Provide a reason to come back / competition 
! 
• Connect online and offline with 
the actual work you do
Build Your Strategy 
Identify Your Ambassadors 
• Utilize your most engaged supporters to 
fundraise for you 
! 
• Profile your database to pull the most engaged 
in terms of interactions and social media 
! 
• Equip ambassadors with the tools to promote 
! 
• Set individual ambassador goals
Build Your Strategy 
Communicating the Campaign 
• Use segments and conditional content. The 
last thing you want is generic messaging 
! 
• Create an email schedule that incorporates 
#GivingTuesday with your end-of-year 
fundraising appeals 
! 
• Use multiple channels, including social media, 
email, video, and live events
Build Your Strategy 
Communicating the Campaign 
• Be Personal 
• Send to individuals 
• Make phone calls 
• Be Relational 
• Tell stories 
• Make a connection 
• Be Specific 
• Provide examples of past work 
• Explain future plans
Build Your Strategy 
Communicating the Campaign: The Week Before 
Secure pledges 
ONE WEEK 
before the campaign
Build Your Strategy 
Communicating the Campaign: On #GivingTuesday 
• Send 3 main e-mails 
• “GivingTuesday is here!” 
• Fundraising progress and prize incentives 
• Reason to give again and social sharing 
! 
• Be on the ground 
• Invite people in for an open house or happy hour 
• Go to where the people are with iPads and mobile
Build Your Strategy 
Communicating the Campaign: On #GivingTuesday 
• Create a manufactured viral campaign for 
#GivingTuesday 
• This is where your ambassadors come in 
• Leverage your ambassadors and put them to 
work on social media 
• Ambassadors push the campaign and ultimately 
do the legwork for you 
• After donors give: First, thank them, then convert 
them to ambassadors
Build Your Strategy 
Communicating the Campaign: Thank Your Donors 
• Thank in real-time 
• Use social media for shout outs 
• Send follow-up e-mails 
• For New Donors 
• Create a welcome series 
• Survey 
• Don’t bombard! 
• For Your Ambassadors 
• Include them in a special event 
• Acknowledge them in a newsletter 
• Feature them on your blog/website
Build Your Strategy 
Communicating the Campaign: Follow Up 
• Follow-up 2-5 days after the event 
• Physical notes to top donors 
• Make phone calls 
• Long-term 
• Provide ways for donors to receive updates 
• Let them know the end results
Build Your Strategy 
Keeping It Real 
• Online fundraising does not replace 
traditional fundraising. It expands 
impact and donor base. 
• It is not one size fits all. Some 
strategies may work for your NPO, 
others not so much. 
• It is not an overnight success story. 
Commit the time needed to your 
online campaign. 
• A monetary goal is not always the 
only goal. Awareness, volunteerism, 
followers, likes, conversation, lessons 
learned all have value. 
• You will raise more money online 
than you think! Commit to the 
challenge!
Build Your Strategy 
1 
Be 
Specific 
Fundraisers 
do better when 
they are tied to 
a specific 
campaign, initiative, 
or project. 
2 
Be 
Savvy 
Use all of the tools 
at your disposal. 
Pages with high 
quality images/ 
video are 2x likely 
to reach their goal. 
3 
Be 
Encouraging 
Make your best 
donors and 
partners feel 
special. They’re 
your best channel 
to quick growth. 
4 
Be 
Connected 
Use your donor 
data to stay in 
touch with your 
network during and 
after your 
fundraiser. 
5 
Be 
Creative 
Don’t get stuck 
doing the same old 
things. New ideas 
(Twitter, YouTube, 
live events) can 
reach new donors. 
Our Top 5 Tips
Get Started Today! 
1 2 S3trategy 
Claim Your 
Organization 
Create 
Your Page 
Build Your
Upcoming Events 
2nd Intro Webinar 
Tuesday, 10/21 at 2PM EST 
Let your nonprofit colleagues 
and partners know they can 
get started. Contact 
support@razoo.com for 
more information 
Prize Structure 
We’re finalizing our prize 
structure and partners now. 
More information is coming 
soon so you can plan the 
best strategy for your 
organization. 
Resources 
Email templates, social media 
posts, and images to help 
make your day a success. 
These will be available on 
givingtuesday.razoo.com 
soon.
Good Luck on 
#GivingTuesday!
Join us at givingtuesday.razoo.com 
Got questions? support@razoo.com
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Introduction to #GivingTuesday 2014

  • 2. @Razoo Razoo Giving Tweet about today’s webinar #RazooGT14
  • 3. Sam Lundquist Creative Director sam@razoo.com
  • 4. Today’s Agenda • Introduction to Razoo and #GivingTuesday • Our #GivingTuesday Event • Getting Started on Razoo • Building a Strategy • Wrap-Up and Q&A
  • 5. Razoo is crowdfunding for causes. Together, we can lift the world.
  • 6. The market-leading, cause-based crowdfunding platform with over 27,000 nonprofits Over $230 million in donations for nonprofits, schools, foundations, and corporate giving Market innovator of Giving Days that have raised more than $120 million
  • 7. Black Friday… Cyber Monday… A national day of giving and a movement of generosity on December 2, 2014
  • 8. A Little History • Began in 2012 with more than 2,500 partners in all 50 states. • Bill Gates, the White House, the Clinton Foundation, and numerous socially-conscious celebrities publicly supported #GivingTuesday on their blogs and social media channels. • #GivingTuesday mentions on NPR, CBS, ABC, USA Today, the Huffington Post, Forbes, the Washington Post and the LA Times.
  • 10. The Numbers • In 2013, the movement had 300 million Facebook impressions. The #GivingTuesday hashtag reached 2 billion people and was tweeted as much as 700 times/minute, resulting in national and international trending. • The average online gift in 2013 was $140.05, a 40% increase over 2012.
  • 11. In 2013, Razoo’s #GivingTuesday Giving Event raised $1,141,097 With your help we can make 2014 an even more generous year.
  • 12. A 24-Hour Giving Day on December 2, 2014 from 12:00am - 12:00pm EST
  • 13. A Giving Day on Razoo 24 hours of online fundraising that unites communities and causes through common goals and friendly competition
  • 14. Why Giving Days? Acquire New Donors Prizes And Incentives Boost End-Of-Year Giving Engage Your Supporters
  • 15. New for 2014 PayPal Matching PayPal will match 1% of all donations made through PayPal processing. It just takes one-click at check-out. Prizes & Incentives • $25,000 from Razoo Foundation • Nonprofits (Dollars Raised) • Top Fundraisers (Most Donors) • Golden Tickets • Power Hours • Grassroots Fundraising
  • 16. New for 2014 Donation Booster Donors can now cover all fees for their donations. That means nonprofits get even more back.
  • 17. Why Razoo? Expert On Causes Focused On You Back Office Management Tax Deductible Donations
  • 18. Get Started on Razoo
  • 19. Get Started on Razoo 1 2 Claim Your Organization Create Your Page Build Your Strategy 3
  • 21. Claim Your Organization Visit razoo.com/nonprofits • A short form will grant you access to your Razoo nonprofit page. • 1-2 day turnaround • Our customer support team will contact you with any additional questions.
  • 23. Create Your Page Visit givingtuesday.razoo.com • Make sure you’re logged in • Click Get Started > Start a Fundraiser Include “#GivingTuesday 2014” in the title of your fundraiser
  • 24. Create Your Page Fundraiser Name Image/Video Gallery Social Sharing Fundraiser Summary & Story Donation Goals Donation Levels Admin Panel Admin Panel
  • 25. Create Your Page 1 Tell Your Story • Tell the story of how your nonprofit meets needs in your community
  • 26. 2 Set Your Goals • Highlight the value of a donor’s investment with suggested donation amounts • Use descriptors that tell a donor what their money will be used for after the event Create Your Page
  • 27. 3 Images & Video • Show your nonprofit at work with images and video • Use captions to further tell your story • Upload videos from YouTube or Vimeo • Select and Image to be your thumbnail Create Your Page
  • 28. 4 Thank Donors • Thank your donors twice as often as you ask them • Upload a Thank You Video for a personal touch • Include a message in your donor’s automatic receipt to create that warm fuzzy feeling of donor engagement Create Your Page
  • 29. 5 Share • Spread the word via Social media on the “share” tab • Ask supports reach out their inner circle of social media friends to support you on the day • Use QR Codes at live events Create Your Page
  • 30. 6 Donations • An email notification is sent to your user account email when a donation is made • Click on the “Donations” tab to view donor information and download the report • Donations are disbursed on the 10th of each month Create Your Page
  • 31. 7 Matching Grant • Display a dollar-for-dollar matching grant on your page • The match does not need to be verified through Razoo • The matching grant icon will appear on your page at midnight of the start date and track the amount left of the grant as donations are made Create Your Page
  • 32. Create Your Page Admin Panel
  • 34. Build Your Strategy Set Goals • Create financial and tangible goals • Total donations • New donors • New outreach strategies • Special Events • Matching Grants ! • Develop a step-by-step schedule to achieve these goals
  • 35. Build Your Strategy Be Creative • Try something new and experiment ! • Fundraise with your personality ! • Provide a reason to come back / competition ! • Connect online and offline with the actual work you do
  • 36. Build Your Strategy Identify Your Ambassadors • Utilize your most engaged supporters to fundraise for you ! • Profile your database to pull the most engaged in terms of interactions and social media ! • Equip ambassadors with the tools to promote ! • Set individual ambassador goals
  • 37. Build Your Strategy Communicating the Campaign • Use segments and conditional content. The last thing you want is generic messaging ! • Create an email schedule that incorporates #GivingTuesday with your end-of-year fundraising appeals ! • Use multiple channels, including social media, email, video, and live events
  • 38. Build Your Strategy Communicating the Campaign • Be Personal • Send to individuals • Make phone calls • Be Relational • Tell stories • Make a connection • Be Specific • Provide examples of past work • Explain future plans
  • 39. Build Your Strategy Communicating the Campaign: The Week Before Secure pledges ONE WEEK before the campaign
  • 40. Build Your Strategy Communicating the Campaign: On #GivingTuesday • Send 3 main e-mails • “GivingTuesday is here!” • Fundraising progress and prize incentives • Reason to give again and social sharing ! • Be on the ground • Invite people in for an open house or happy hour • Go to where the people are with iPads and mobile
  • 41. Build Your Strategy Communicating the Campaign: On #GivingTuesday • Create a manufactured viral campaign for #GivingTuesday • This is where your ambassadors come in • Leverage your ambassadors and put them to work on social media • Ambassadors push the campaign and ultimately do the legwork for you • After donors give: First, thank them, then convert them to ambassadors
  • 42. Build Your Strategy Communicating the Campaign: Thank Your Donors • Thank in real-time • Use social media for shout outs • Send follow-up e-mails • For New Donors • Create a welcome series • Survey • Don’t bombard! • For Your Ambassadors • Include them in a special event • Acknowledge them in a newsletter • Feature them on your blog/website
  • 43. Build Your Strategy Communicating the Campaign: Follow Up • Follow-up 2-5 days after the event • Physical notes to top donors • Make phone calls • Long-term • Provide ways for donors to receive updates • Let them know the end results
  • 44. Build Your Strategy Keeping It Real • Online fundraising does not replace traditional fundraising. It expands impact and donor base. • It is not one size fits all. Some strategies may work for your NPO, others not so much. • It is not an overnight success story. Commit the time needed to your online campaign. • A monetary goal is not always the only goal. Awareness, volunteerism, followers, likes, conversation, lessons learned all have value. • You will raise more money online than you think! Commit to the challenge!
  • 45. Build Your Strategy 1 Be Specific Fundraisers do better when they are tied to a specific campaign, initiative, or project. 2 Be Savvy Use all of the tools at your disposal. Pages with high quality images/ video are 2x likely to reach their goal. 3 Be Encouraging Make your best donors and partners feel special. They’re your best channel to quick growth. 4 Be Connected Use your donor data to stay in touch with your network during and after your fundraiser. 5 Be Creative Don’t get stuck doing the same old things. New ideas (Twitter, YouTube, live events) can reach new donors. Our Top 5 Tips
  • 46. Get Started Today! 1 2 S3trategy Claim Your Organization Create Your Page Build Your
  • 47. Upcoming Events 2nd Intro Webinar Tuesday, 10/21 at 2PM EST Let your nonprofit colleagues and partners know they can get started. Contact support@razoo.com for more information Prize Structure We’re finalizing our prize structure and partners now. More information is coming soon so you can plan the best strategy for your organization. Resources Email templates, social media posts, and images to help make your day a success. These will be available on givingtuesday.razoo.com soon.
  • 48. Good Luck on #GivingTuesday!
  • 49. Join us at givingtuesday.razoo.com Got questions? support@razoo.com