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Mobile First World

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Mobile First World

  1. 1. NOTICE: Proprietary and Confidential All the content of this document (text, figures, lists, financial information, graphics, design, diagrams, as well as other graphic elements and/or audio and videos), whichever the format used (paper or electronic), is confidential and proprietary to Mobext, Inc. This document includes ideas and information based on the experience, know-how, intellectual/creative effort of Mobext, Inc. For these reasons, this material shall not be used, reproduced, copied, disclosed, transmitted, transformed, commercialized or communicated, in whole or in part, neither to third parties nor to the public, without the express and written consent of Mobext, Inc. This presentation is not a contractual proposal and has no binding effects for Mobext, Inc. until a final and written contract is entered into between the parties.
  2. 2. 5 MEGATRENDS Digital Marketing in a Mobile First World. Manila, Philippines
  3. 3. Just a quick intro…
  4. 4. I don’t know how to sing and play musical instruments. J
  5. 5. /This is me. Mobext – Mobile First Digital Creative Agency.
  6. 6. /This is me. Snapworx Digital – Performance Marketing Agency.
  7. 7. Why are we here?
  8. 8. We want to understand them?
  9. 9. Our target market is getting younger?
  10. 10. We want to future-proof ourselves?
  11. 11. We want to pivot from the current business model?
  12. 12. We want to stay relevant?
  13. 13. We want to change things?
  14. 14. Where do we go?
  15. 15. ▪  Key Digital Trends ▪  Mobile Micro Moments Presentation Outline
  16. 16. 5 MEGATRENDS Digital Trends.
  17. 17. 2.4 Billion smartphones worldwide #1 Smart phone driven digital growth.
  18. 18. ▪  180M Smartphone users in Southeast Asia 1.2 BillionSmartphones in APAC #1 Smart phone driven digital growth.
  19. 19. 61.9M+ active mobile internet users in PH. #1 Smart phone driven digital growth.
  20. 20. #2 Age of the “BIG 5”
  21. 21. #2 Age of the “BIG 5” FB already breached the 2B MAU mark.
  22. 22. #2 Age of the “BIG 5” PH ranks 6th globally in terms of active users.
  23. 23. #2 Age of the “BIG 5” Google still dominates search at 30B queries / month.
  24. 24. #2 Age of the “BIG 5” USD107B in annual sales
  25. 25. Fiction? Think again.
  26. 26. By the end of 2018, digital ad spend will be 21% of total media spend, of which 52% will be allocated to mobile. #4 The shift in digital ad spend.
  27. 27. #4 The shift in digital ad spend.
  28. 28. #5 Offline to Online traffic.
  29. 29. #5 Offline to Online traffic.
  30. 30. 52M+ monthly web traffic for key marketplace players. #5 Offline to Online traffic.
  31. 31. 2.3M+ monthly web traffic for key food delivery players. #5 Offline to Online traffic.
  32. 32. #5 Offline to Online traffic.
  33. 33. Established brands are gearing up their mCommerce efforts. 1,000,000+ downloads 500,000+ downloads 100,000+ downloads 100,000+ downloads #5 Offline to Online traffic.
  34. 34. #5 Offline to Online traffic.
  35. 35. New players are entering the market. #5 Offline to Online traffic.
  36. 36. They will change the way we shop. #5 Offline to Online traffic.
  37. 37. #6 Unbanked to BANKED. There’s a HUGE opportunity in the unbanked sector.
  38. 38. #6 Unbanked to BANKED.
  39. 39. FINTECH will enable the unbanked sector. #6 Unbanked to BANKED.
  40. 40. §  Marketplace for consumer loan products. §  Currently at 997,000 monthly visits. #6 Unbanked to BANKED.
  41. 41. 5 MEGATRENDS Mobile Micro Moments.
  42. 42. Is this the first thing you did this morning?
  43. 43. 62M Smartphone users x 150 “check-ins” with Smartphones every day 9.3 BILLION MOBILE MICRO MOMENTS DAILY IN THE PHILIPPINES
  44. 44. GOOGLE’S 4 MICROMOMENTS
  45. 45. DIGITAL ISN’T JUST ABOUT GOOGLE. HOW ABOUT SOCIAL, GAMING, APPS, AND OTHERS?
  46. 46. § I want to enjoy § I want to connect § I want to share 3 ADDITIONAL KEY MOMENTS
  47. 47. 7 KEY MOBILE MOMENTS
  48. 48. #1 I WANT TO KNOW MOMENT
  49. 49. 56% of “insurance” searches are coming from mobile devices.
  50. 50. 59% of “school” searches are coming from mobile devices.
  51. 51. Click-to-call Location extension Deep linking Use mobile-specific search ads.
  52. 52. #2 I WANT TO GO MOMENT
  53. 53. TRAVEL IS NOW EASIER.
  54. 54. Case Study: KFC Finding “Waze” to Fastfood
  55. 55. #3 I WANT TO DO MOMENT
  56. 56. 81% of “fitness” searches are coming from mobile devices.
  57. 57. Case Study: Philamlife Vitality
  58. 58. #4 I WANT TO BUY MOMENT
  59. 59. MOBILE IS THE PRIORITY OF GOOGLE.
  60. 60. Ave of 55% of the traffic comes from mobile devices.
  61. 61. Are you mobile ready?
  62. 62. 588% increase in conversion rate when the mobile site was launched 0.00% 2.00% 4.00% 6.00% 8.00% 10.00% 12.00% 14.00% 16.00% 18.00% 20.00% Pre-Launch of Mobile Dedicated Site Post-Launch of Mobile Dedicated Site 18.57% 2.70% Case Study: PH Pizza Company
  63. 63. https://search.google.com/test/mobile-friendly
  64. 64. Is this the only payment option you’re accepting?
  65. 65. You need to start accepting new forms of mobile payment.
  66. 66. Does this still match TODAY’s customer preferences???
  67. 67. Biggest and most comprehensive electronic voucher platform.
  68. 68. The platform allows any company to sell their own eVouchers.
  69. 69. Facebook Messenger is the 3rd most popular social platform in the country.
  70. 70. #5 I WANT TO ENJOY MOMENT
  71. 71. LONG-FORM ENTERTAINMENT
  72. 72. SUMMER PLAYLIST SERVED TO 2.2M MONTHLY ACTIVE USERS? WHY NOT?
  73. 73. #6 I WANT TO CONNECT MOMENT
  74. 74. Can we bring this online?
  75. 75. FB Messenger is the top messaging service locally. Source: We Are Social 2018
  76. 76. First FB Bot for Banking.
  77. 77. Include chat functionality in your site.
  78. 78. Some stats… 44% said that having a live person answer their questions while they were in the middle of an online purchase was one of the most important features a website could offer 92% of customers feel satisfied during their buyer’s journey when they use the live chat feature Study by Forrester
  79. 79. Some stats… 51% of customers prefer live chat for Multi- tasking purposes 21% prefer live chat so they can continue shopping while they wait for a response Study by EConsultancy
  80. 80. Some stats… 40% increase in conversion rate because of live chat 10% increase in the average order value from customers who engaged in a chat before making a purchase, than those that did not use chat Study by Forrester
  81. 81. #7 I WANT TO SHARE MOMENT
  82. 82. Messenger is a key Facebook priority Source: F8, http://www.businessinsider.com/facebook-f8-ten-year-roadmap-2016-4
  83. 83. Facebook will use camera as its AR platform. https://www.theverge.com/2017/4/18/15343008/facebook-camera-platform-augmented-reality-ar
  84. 84. IN SUMMARY…
  85. 85. 5 MEGATRENDS How do we move forward?
  86. 86. You need to take risks. Don’t be afraid to fail.
  87. 87. “Start Fast” mentality. Constant experimentation.
  88. 88. If she can do it, so can you!
  89. 89. 5 MEGATRENDS #StartFast #FinishStrong Raymon Cayabyab www.linkedin.com/in/raymoncayabyab mon.cayabyab@mobext.com 0917.583.0610

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