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Curriculum Vitae
RAYEES PUTHIYANDI
IT Support & Project Supervisor
Mobile: +971 563332716
E-mail: mvrayees007@gmail.com
CISCO ID: 233032279 MICROSOFT ID: 10825217
Seeking a challenging position in a well-established company that offers
professional growth and ample opportunity to learn and enrich my competencies in my
profession.
Executive Summary:
 Petrofac, ORPIC’s Oil & Gas Refinery Project June 2015 to 2016 march
Sohar, Oman
Designation: IT Support & Project Supervisor
PRIMARY RESPONSIBILITES:-
 Responsible for supervise Telecom and IT Project All infrastructure and Team by providing
direction and answering operational concerns
 Escalate the calls respective to the internal senior members, clients/Forman and work along
with them to ensure the uptime of the network and meet the business SLA
 Coordinate with sub contractors and Supervised Technicians for Assign day-to-day works
 Involved in Commissioning and Integration with Technicians of TELECOM PANEL, DATA,
ACCES CONTROL, CCTV, PAGA, and Telecom Systems.
 Doing the necessary modifications as per the client request
 Responsible for generating reports and safety of work sites.
 Handling technician’s technical Queries and providing them with appropriate solutions.
 Helping workers to use the All work equipments properly by conducting occasional hands-
on training
 Providing server, hardware, software, desktop, network, security and end user support.
 Installation and configuration of hardware, software and connectivity devices
 Providing technical and customer support to clients on Outlook, Broadband, and Wireless
Technology, E-mail and other specialized software telephonically,
 Tata Tele Service Limited April 2013 to June 2015
Kerala, India
Designation: Telecom junior Engineer
PRIMARY RESPONSIBILITES:-

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 Attend support / incidents tickets and work to resolve the network related issues within the
SLA timelines
 Configure and install L2-L3 Switches and Routers
 Configure/Install/ Maintenance of ADSL routers Wireless Controllers/Access points
 Escalate the calls respective to the internal senior members, vendors/service providers and
work along with them to ensure the uptime of the network and meet the business SLA.
 Make periodic and on call visits to other branch offices for preventive health checkups and
troubleshoot the issues.
 Assembling and Configuring Broadband Connection Through Copper and Fiber Lines
 Fault tracing of copper and FTTH fiber optic GPON networks.
 Creation /updating of the documentation of LAN/WAN setup
 Prepare and submit to periodical SLA and uptime reports, Incident and RCA documents as
per the company policy.
 Prosys Technology December 2010 march 2013
Kerala, India
Designation: Network Support Engineer
PRIMARY RESPONSIBILITES:-
 Configuring and Maintaining Cisco Routers and Switches
 Configuring routing protocols like OSPF, EIGRP, RIP, STATIC
 Installing and configuring Microsoft Windows 2003,2008 and 2012 servers
 Installing, configuring and troubleshooting Windows XP/Vista/7and 8
 Installation and configuration of hardware, software and connectivity devices
 Providing Outlook server, software, desktop, network, security and end user support
 Backup, Maintain and update all levels of network devices and Management System
Applications by effectively resolving any arising problems
 Installation, configuration and optimization of company’s networks.
 Registering and updating the antivirus tool on the servers and all desktops periodically.
 All Technical and accounts software installations and Give Training
 Virus cleaning Manual method ,Live CD Method ,Process Management Startup
 To maintain documentation and Reporting All IT related issues to IT Manager
Academic and Technical Qualification
 Diploma in Computer Science, EITM, Calicut, Kerala
(U A E A T T EST ED Based O n Experience)
 Class XII – Preliminary Arabic, Calicut University, Kerala.
 Class X – Anjarakandy Higher Secondary School, Kannur, Kerala.
 Hardware and Networking, MS OFFICE, TALLY
 MCITP (MC ID: 10825217)
 CCNA (CISCO ID: 233032279)
 CCNP (R & S) & CCNP VOICE
Personal Details
Name : Rayees Puthiyandi
Father Name : Abdul Rahman
Nationality : Indian
Religion : Islam
Status : Married
Date of Birth : 12-05-1986
Visa Status : VISIT VISA
Languages known : English, Hindi, Arabic and Malayalam

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Declaration
I hereby declare that above mentioned details and correct to the best of my knowledge.
Yours sincerely,
UAE RAYEES PUTHIYANDI