Raul Antonio Ruano has over 15 years of experience in software quality assurance, including his current role as a Software Quality Assurance Engineer for Burgessgroup, where he tests software updates for their Medicare reimbursement system. He has extensive experience in all phases of the software development lifecycle, from requirements gathering to testing and deployment. Previously, he worked as a Senior Software Quality Analyst contractor for the United States Postal Service, where he developed and executed test plans and cases for proprietary USPS software.

1. Raul Antonio Ruano
2601 Park Center Drive Alexandria, VA 22302
Cell: (703) 307-9221 Email: mr.rruano@gmail.com
Profile
 Detail oriented professional with six years of experience as a Quality Assurance Analyst.
 Extensive experience in all aspects of the Software Development Life Cycle (SDLC).
 Skilled in preparing and executing test plan and test cases to ensure software quality.
 Excellent written and oral communication skills; capable of working with different stakeholders to
achieve desired goals.
Related Experience
Burgessgroup (Health Care), Alexandria, VA 2013 – Present
Software Quality Assurance Engineer
 Responsible for testing all new software enhancements to ensure the on-time delivery of the Burgess
Medicare reimbursement system to clients.
 Use SQL and other applications to validation healthcare payment data updates and healthcare
payment reimbursement policies imposed by the Centers of Medicare & Medicaid Services (CMS).
 Plan, design, create and execute test plans for the biweekly regulatory and enhancement deployment
of the Burgess reimbursement software.
 Member of the QA team responsible for testing new software implementations, which included batch
pricing, client data encryption, Veterans Affairs reimbursement, and other healthcare standards.
 Proposed and assisted with the development of requirements to ensure adequate and strong design of
new functionalities and enhancements.
 Work directly with Developers, Project Managers, and other stakeholders to ensure the delivery of a
high quality product to all clients.
Avaya Government Solutions, Fairfax, VA 2007 – Current
Software Quality Assurance Analyst
The United States Postal Service (USPS) – Contractor
 Experience in all aspects of the Software Development Life Cycle (SDLC) to plan, develop, test, and
deploy proprietary software for USPS.
 Develop, write, and execute test cases and test plants based on design specifications and
requirements.
 Maintain an in-house test lab to constantly test software throughout the development phase and
deployment.
 Plan, manage, and participate in the Pre-Beta test phase to validate the software in a live field
environment.
 Direct formal testing of software involving developers, project managers, testers, and other
stakeholders for formal acceptance of software.
 Assist in the development and review of all related documentations such as; Software Modification
Order (SMO), Software Test Plan (STP), Software Design Description (SDD), Software
Requirements Specification (SRS), User Manuals, and other required documents.
 Provide technical proposals related to required hardware upgrades and software growth, which
introduces technological values and diminishes potential risks.

2.  Troubleshoot field related issues, and identify potential requirements to be implemented in future
software builds.
Nortel Government Solutions, Fairfax, VA 2006 – 2007
Senior Image Collector and Analyst
The United States Postal Service (USPS) – Contractor
 Travel around the country to collect United States Postal Service letter mail data to be used for image
recognition improvement.
 Responsibilities included setting up test equipment, troubleshooting and resolving issues, converting
data to proper digital format, documenting data collect, and sending collected data to USPS
Engineering.
 Make onsite determination on data to be collected to ensure proper data was collected for software
improvements.
 Coordinate onsite activities, and work with a broad range of USPS employees including site manager
and mail handlers to ensure the successful collection of data.
Atlantic Coast Airlines (ACA), Sterling, VA 2001 – 2004
Corporate Security Specialists
 Represent the airline as the liaison between the Transportation Security Administration (TSA) and
Atlantic Coast Airline in all aspects associated with security.
 Responsible for ensuring that all TSA policies are properly implemented and adhere to by the Airline.
 Monitor the security status of the airline and address any possible security concerns.
 Manage all security documents maintained by the Human Resource department (HR).
 Work with high-level government officials to avoid potential fines imposed by TSA based on
discovered security breaches.
 Assist the Federal Bureau of Investigation (FBI), The Drug Enforcement Administration (DEA), and
other government agencies with security investigations.
Technical Skills
Software:
Working experience with SQL, Proficient in Microsoft Windows XP, Windows XP Server, NT,
Microsoft Office Suite 2010, MS-DOS, Microsoft Project 2003, Visio 2003, Beyond Compare, Notepad+
+,Symantec Backup, Symantec Ghost, proprietary software.
Hardware:
Extensive knowledge in troubleshooting Network and connectivity related issues. Ability to pin-point and
resolve issues. Work experience with LAN & WAN, TCP/IP, FTP, Network Cabling, VPN,
Servers/Workstations/Laptops, Docking Stations, Printers/Scanners, Routers, hardware/software
installation, and the maintaining of technical devices.
Education
Associate of ARTS Completed 2013
University of Phoenix, Phoenix, AZ
Computer Information System Diploma Completed 1998
Strayer University, Alexandria, VA

3. Certification/Training
Postal Automated Redirection System - Training Completed 2010
National Center for Employee Development (NCED)
Microsoft Certified Professional (MCP) Completed 2003