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VAIKUTUSTOIMISTO FREUD OY
PALUU REAKTIIVISEEN VIESTINTÄÄN
RAMI SAARELA
VAIKUTUSTOIMISTO FREUD OY
MAAILMA MUUTTUU
VAIKUTUSTOIMISTO FREUD OY
Lähetysvirta
Puhe
Johtaminen
Projekti
Pääviesti
Proaktiivisuus
Kampanja
Vuorovaikutus
Kuuntelu
Osallistuminen
Prosessi
Agenda
Reagointi
Läsnäolo
ENNEN OLI
ENNEN
NYT ON
NYT
VAIKUTUSTOIMISTO FREUD OY
ENTISEN MAAILMAN
AJATUKSET
VAIKUTTAVAT NYKYPÄIVÄN
STRATEGIAAN
VAIKUTUSTOIMISTO FREUD OY
resurssit	

Proakt
Reakt
UlkoinenSisäinen
Organisaatioiden johtamisen vanha perimä yrittää pakottaa viestinnän
suuntaamaan resurssinsa proaktiiviseen tekemiseen.
Ympäristö on
kuitenkin jatkuvassa
vuorovaikutuksessa,
joka vaatii reagointia.
VAIKUTUSTOIMISTO FREUD OY
ONNISTUMINEN VAATII
MONTA TAKTIIKAA JA
MONTA KANAVAA
VAIKUTUSTOIMISTO FREUD OY
T o p o f
M i n d -
a g e n d a l l a
P r o a k t i i v i n e n
• Pyrimme aktiivisesti ja
suunnitelmallisesti
keskustelemaan
foorumeille, joilla
tavoitetaan meille
tärkeät ihmiset.
R e a k t i i v i n e n
• Tartumme esiin
nouseviin agendaamme
liittyviin aiheisiin heti.
Kun kiinnostus herää, on
reagoitava nopeasti.
• kiinnostus kestää yleensä
vain hetken
L a t e n t t i
• Tuotamme sisältöä
odottamaan ihmisten
tarpeista nousevia
kysymyksiä varten
Paras tulos syntyy useamman taktiikan yhteisvaikutuksella,
Proaktiivisuutta ei pidä ylipainottaa.
VAIKUTUSTOIMISTO FREUD OY
OTA HETKESI
VAIKUTUSTOIMISTO FREUD OY
MIKSI USEAT YRITYKSET PYSTYVÄT
VIESTIMÄÄN KRIISITILANTEISSA
NOPEASTI, MUTTA MAHDOLLISUUDET
JÄÄVÄT HYÖDYNTÄMÄTTÄ?
VAIKUTUSTOIMISTO FREUD OY
KOSKA YHTEISÖT OVAT PÄÄTTÄNEET
PYSTYÄ VIESTIMÄÄN JA VASTAAMAAN
KRIISITILANTEISSA NOPEASTI, KUN
HEIHIN KOHDISTUU SUURI
MIELENKIINTO,
MUTTA KÄYTTÄVÄT MUUN AJAN OMIEN
ASIOIDENSA KERTOMISEEN, VAIKKA
KIINNOSTUSTA EI OLE?
VAIKUTUSTOIMISTO FREUD OY
KRIISIVIESTINTÄ JA MUU
VIESTINTÄ
NÄHDÄÄN VASTAKKAISINA:
TUOTTAA MAHDOLLISIMMAN VÄHÄN JULKISUUTTA
VS.
TUOTTAA MAHDOLLISIMMAN PALJON JULKISUUTTA
TEHDÄÄN MAHDOLLISIMMAN KESKITETYSTI JA ITSE
VS.
TEHDÄÄN HYVIN VAIHTELEVASTI OMANA TYÖNÄ TAI
ULKOISTETTUNA
VOIMME KUITENKIN TEHDÄ PÄÄTÖKSEN, ETTÄ
ASIA EI ENÄÄ OLE NÄIN
VAIKUTUSTOIMISTO FREUD OY
PROSESSIT VOIVAT OLLA SAMAT!
OTETAAN MOLEMMAT PUOLET
KÄYTTÖÖN YHDELLÄ
SUUNNITTELULLA, OLLAAN LÄSNÄ.
KRIISIVIESTINTÄ ON KUITENKIN
TEHOSTETTUA VUOROVAIKUTUSTA
YMPÄRISTÖN KANSSA, OLI
KYSEESSÄ UHKA TAI
MAHDOLLISUUS. TOIMINTATAPA
VOI OLLA JATKUVA.
OLEVALMIS
JA KUUNTELE	

HARJOITTELE	

TOIMI
NOPEASTI	

LOPETA	

OTA OPIKSI	

SEURAA &
TUKAHDUTA	

SEURAA &
PITKITÄ	

Lisäämme
vain yhden
palan tuttuun
prosessiin.
VAIKUTUSTOIMISTO FREUD OY
Proakt
Reakt
UlkoinenSisäinen
Jatkuvasti käytössä
oleva prosessi on eri
asia kuin käyttämätön
resurssi. Sen
olemassaolo on
helpompi perustella
strategiassa, asiaa voi
verrata vaikka
asiakaspalvelun
resursointiin.
VAIKUTUSTOIMISTO FREUD OY
KAUNIS KIITOS!
Rami Saarela
CEO, Founding Partner / toimitusjohtaja, perustajaosakas
Vaikutustoimisto Freud Oy / Vaikutustoimisto Zipipop
+358 50 5252 173
rami.saarela@freud.fi
Iso Roobertinkatu 39, 00120 HELSINKI
skype: R_Saarela
www.freud.fi

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Viestintästrategia: Paluu reaktiiviseen