1. Address: - 31/40/06 Swarn Path
Mansarovar, Jaipur (Raj)
Rakesh Raigar
OBJECTIVE
A position in a company that seeks an ambitious person
whereI can
Contribute my skill and knowledge to work IT
Administrator. I want
To grow & learn in an organization where acquired skill
will be utilized
Towards continued growth and advancement.
ACADEMIC QUALIFICATION
Secondary School Examination(Raj. Board)-2008
Amit Bal.Sec School – Jaipur Rajasthan
Senior Secondary School Examination (Raj. Board)-2010
Vikas Bal Sen. Sec School – Jaipur Rajasthan
Bachelor incomputer Application(Raj. University)-2013
University Commerce College
Technical Qualification
 BCA (Bachelor of computer application) 2013
 I have done CCNA and MCTS Training fromCEG
institute
Contact +91 9983244281
E-Mail ID
Raigar470@gmail.com
Permanente Address
Rakesh Raigar
S/o Rameshwar Raigar
31/40/06 Swarn Path
Mansarovar Jaipur (Raj)
Pin 302020

2. Executive Sjummary
 Desktop Supportengineerin Wipro, underIMPACT-INFOTECHfranchise(Sep 2013 to Apr2015 on partnerrole,
Frm May 2015 to present on Wipro retainer role.
 Sep 2013 to Oct 2014 in GenpactProject asSr Desktop Engineer.
 Oct 2014 to presentin MetLife Project asDesktop Engineer.
Technical Experience
 Wipro InfoTech (SinceSep 2013)
 Job Profile : EUC Engineer (MetLife Project)
 Working as a Desktop SupportEngineer
 Installation, Maintenance & Trouble shooting of all Desktops and laptops.
 SOP Creation and updating for all the process and Troubleshooting.
 VPN client softwareinstallation & Troubleshooting, Connection using RSA secured
Softwaretoken connectivity
 Troubleshooting & configuring of outlook 2003/2007/2010& managing PST, Adding
mailbox and configurethe multiple mail box in a single outlook profile
 Installation & Troubleshooting of Citrix applications , Dialer softwareapplications , Sap
configuration, Databases/w like Oracleapplications, Business Object, Discover , Tax
calculator, Right fax matrix, installation of simplicity , file net, Avaya, mainframes/w and
all client software’s which arerequired by users and make the SOP (installation
guide)for new softwareinstallation.
 Troubleshootand resolveincidents (Hardwareand Software) related to desktop and
associated peripherals, TroubleshootNetwork connectivity (LAN) issues, activation the
USB ports, sound cards, etc. Operating systems installation / re installation, upgrades
and patches for desktops and co-ordinatewith vendors for support.
 Make the IMACrecords of systems, Printers and various devices for new installation and
movements.
Trainings Program Attended in Wipro InfoTech
 Business communications skills
 Presentations skills.
 How to say No.
 Basic of ITIL

3. Awards
 Super Tech
 Best EUC engineer
Hobbies
 Photography
 Knowing about new generation technology In IT
Aim
My main concern to be minimize between the
knowledgeand implementation of knowledge
while working. If given a chance to provemyself , I
assureyou that my all endeavors would go
towards the benefit and betterment of the
organization.
Declaration
I hereby declare that the aboveinformation is
correctto the best of my knowledge. Trustthis
enclosed for your kind perusal.
Date
Place : - Jaipur (RakeshRaigar)
Personal Details
Father’s Name:
RameshwareRaigar
Date of Birth : 01-01-1992
Nationality : Indian
Religion : Hindu
CurrentLocation : Jaipur
Marital Status : Single
Language : Hindi & English