1. Rajeev Kumar Sharma
E – 7 Yamuna Apartment
612, Holi Chowk, Devli
New Delhi – 110062
Mobile – 08587852899, 09999021674
Mail:rajeevsharma69@gmail.com
Date of Birth: 23 Jan 1969 (46 Yrs.)
Objective:
 Seeking an challenging assignment with client of repute. Looking forward to
manage the large assignment within country or abroad.
Qualification:
 Graduate in Science from Meerut University. (1986)
 Graduate in Electrical Engineering from Indian Air Force (1988)
 Air Field lighting course from Indian Air Force (1991)
 HVAC course from Indian Air Force (1993)
 M S Office Computer Course (2000)
 Quality Assurance & Control Course from Indian Air Force (2002)
Experience Summery:
Creative Quality Professional with more than two Decades of Experience on:
 Quality Assurance and control (ISO 9001:2000, ISO 14001 and ISO 18001
Systems)
 IIIrd and IVth line servicing & repair.
 Operation, Maintenance & Deployment
 Technical and Office Administration.
Current Summary: Presently working as Associate Director with GSH India Pvt Ltd. From
Jul 2013 till date. A MNC from UK and having the successful trailing record of 125 years.
As Regional Head for North Region, East Region and West Region the following are the
responsibilities:
 Core member of company’s executive council, which takes the appropriate decisions
regarding the development of core business, commercials and related policies.
 Defining and adhere to the business policies, processes and procedures related to FM
Services of property and facility management of commercial, residential buildings,
malls and residential township, Factories, Educational Institutes, Hospitals etc.
 Hold responsibility for the PnL of the services performed in Regions,
 Management of compliance, sourcing of vendors, product and managing the
commercial issues.

2.  Oversee operations which includes planning, procurement, commercial and
maintenance
 Client’s relationship management, customer feedback and measurement of service
standards.
 Help in Development of training material for various levels of staff.
 Work out estimation/ projection for new as well as operational sites which includes
CAM Charges, Budget, and P&L Forecast.
 Develop sales module for the sale of FM and Technical Services.
 Help to develop the policies regarding operations sales and commercials.
 Responsible to client for end to end operation and customer satisfaction.
 As on today responsible for the Operation of Wipro sites across, East West and North,
HSBC Sites in Maharashtra, UP, Punjab, Bihar, Assam and West Bengal. Bharti
Pavilion Mall Ludhiana, Bharti Airtel Centre, Gurgaon. Ford office across Gurgaon and
Chennai. Total revenue of approx. 10 Cr annual.
 Responsible for creation of BOQ and vendor negotiations for the client requirements
arise during the tenure.
Experiences: GM Technical Services G4S Facility Services India Ltd. From Aug 2012 to
30 Jun 2013
Responsible to create the followings and responsible for overall profit and loss of technical
services. The scope is as follows but not limited to:
 Defining the business policies, processes and procedures related to Technical
Services of property and facility management of commercial, residential buildings,
malls and residential township.
 Hold responsibility for the P&L of Technical services, drive the sales through sales
team and operation team.
 Management of compliance, sourcing of vendors, product and managing the
commercial issues.
 Oversee operations which includes planning, procurement and maintenance
 Client’ relationship management, customer feedback and measurement of service
standards.
 Development of training material for various levels of staff.
 Work out estimation/ projection for new as well as operational sites which includes
CAM Charges, Budget, and P&L Forecast.
 Develop sales module for the sale of technical services.
Dalkia India Pvt Ltd (from Dec 2008 to July 2012) As General Manager – Operations
(Regional Manager- North)
Dalkia India Pvt Ltd is An ISO 9001:2008, ISO 14001:2007 and OHSAS certified. A
multinational company exists in 42 countries in energy and technical management field.
Hold the responsibility of GM Operations - North looking after the 65 sites of various clients.
( 22 sites of IBM across NCR and Chandigarh, 35 sites of SCB and 22 ATMs, 5 sites of

3. Bharati Realty, 02 Sites of American Express Bank out of 1 site is their National HO, 02 Malls
at New Delhi and Surat with 1 corporate global head office of Airtel. Apart from this we
perform as Principal Agent to SCB which consists of comprehensive AMC of all the technical
equipment and repair and maintenance of every type.) At Dalkia India Pvt Ltd. Since Dec
2008,
.
 Responsible for smooth operation of above mentioned sites in terms of manpower,
AMC, repair and maintenance.
 Responsible to develop the harmonious relations with clients.
 Responsible for developing the contracts and taking care of client requirements.
 Taking strategic decisions as per the policy of company.
 Responsible for invoicing and payments.
 Responsible to develop and implement the process in place to develop client
satisfaction and trust.
 Ensures all the statuary compliances are met.
 Responsible to ensure all the technical procedures implementation as per the
schedules developed.
 Monitoring the MIS for the all sites.
 Took over the newly built office of IBM at Noida from Project which includes referring
the design, snags, getting cleared all the snags through vendors and taking care of
DLP.
 Management of Vendors.
 Responsible to implement the company policies.
Worked as a Senior Manger-Operations with Vipul Facility Management Pvt Ltd (March 2007
to Dec 2008)
Job Responsibilities:
(I) Facility Management
Responsible for managing all aspect of the facility management services delivery which
includes Technical and general Administration. This consists of Operation Maintenance of DG
Sets, Chillers, Fire fighting system, House Keeping, horticulture and security.
 Managing 13 sites of Vipul Group for all technical reason including 03 residential sites.
 Preparing consolidated MMR and MIS for the sites and reporting to VP (Ops).
 Receiving the reports of Facility Managers and monitoring there performance on day to
day basis.
 Meeting with clients and occupants of buildings and resolving their issues within
budgetary controls.
 Achievements of the management plan and all key performance including budget.
 Well Conversant with the Operation& maintenance skill.
 Planning for smooth operation of air-conditioning. Electrical, plumbing & fire
Fighting system. And work toward zero down time.

4.  Planning the spare list as per manufacturer list of spares and maintains R.O level within
budget.
 Maintaining harmonious and professional relation with the occupant of the respective
building.
 Carry out technical audits for all installations at periodical intervals.
 Plan & manage the budget for engineering & operation.
 Vendor controlling & development.
 Safety awareness.
 Vendor controlling & development.
 Safety awareness.
 Reliance Communications Ltd ( 2004 to 2007)
Profile: Field Engineering Officer
Job Responsibilities (services deliveries)
(a) Responsible at Reliance Infocom for fiber maintenance, protection, splicing
of Fiber cable, construction of BTS, IBD of copper connections routed to
customers.
(b) Operation and Maintenance of DLC (manufactured by UT Starcom),
Installation, integration and configuration of DLC, Augmentation of DLC,
Copper connectivity of DLC facilities.
(c) Configuration of various Routers, Modems and converters (Used in E1
Leased lines).
(d) Monitoring, verifying and assuring cost effective quality work, done by the
contractors, within stipulated time.
(e) Time management in resolving faults (broadband services) within SLA
Period.
 Indian Air Force (1986 to 2004)
Profile: Air man
Job Responsibilities
(a) Operation and maintenance of DG Sets, ACs, Runway Lights, Arrester
Barrier System, etc.
(b) Implementation of ISO 9001:2000 Quality System.
(c) General administration of Office.
(d) Leading the technical team for fault rectification or other operations.
Professional Experience: Indian Air Force (From 1986 to 2004)
 IIIrd and Ivth line servicing , Repair for 10 Years this consists of:
(a) Preventive and Break down maintenance of various electrical equipments such as
Starters, Motors, Switch gears, MCB MCCB ACB Circuit Breakers and Power Contactor
Relays etc.
(b) Maintenance and Repair of DG Sets of 30 KVA to 300 KVA capacities.
(c) Monitoring, analyzing and repairing of various Faults occurred in control panels.

5. (d)Maintenance, Repair and Testing of AMF Panels installed with DG Sets.
(e) Maintenance of Arrester Barrier Electrical System (used to arrest a fighter aircraft, high
tech safety equipment) (G+W Arrester Barrier).
(f) Used of various types of testing equipments e.g. synchroscope, power meters, wattmeter
and AVO Meters etc.
(g) Installation Break Down maintenance, Repair and Testing of Central, Package, Split and
window type Air Conditioners, AHUs, associated control panels and switch gears.
(h) Operation and maintenance Fire warning system, damage control, safety and fire
sensors.
(i) Involved in project execution of installation of new RADAR system at one of Air Force Unit.
(j) Ivolved in Power House, Air Conditioning installation at an newly installed RADA System at
Air Force Unit.
SKILLS:
 ISO 9001:2000 Awareness and documentation from Bureau of Indian Standards.
 Internal Quality Auditor on ISO 9001:2000 system.
 Quality Assurance Services.
 Technical Supervisor.
 Possessing knowledge of Windows, MS WORD and MS EXCEL.
 In-house Leader ship course from IAF.
 Power and Air-conditioning course from IAF.
 Air Field Electrical system course from IAF.
Extra Curricular Activities:
 Organized various seminars and competitions on Internal Quality and Quality Circle.
 Delivered various presentations on ISO 9001:2000 standards.
 Certified quality auditor.
Personal Strength:
 Achieve targets with Quality and business perfection.
 Achieve professional skill in the field of Advanced Technology.
 Disciplined, punctual and dedicated to work.
Personal Details:
Father’s Name : Mahesh Chand Sharma
Martial Status : Married
Date of Birth : 23 Jan 1969
Current CTC : Rs 22 Lac Per Annum. Approx 50K USD.
Date: Signature