1. RAJESH KUMAR GUPTA
Mobile: +91 – 9050910949 E-Mail: raj.scms@gmail.com
In quest of managerial assignments in Branch & Business Banking / Financial Analysis / BFSI Operations
with a high growth oriented organization
Sector Preference: Banking / Financial Service / IT/ITES
PROFESSIONAL SYNOPSIS
Result oriented professional with over 6.5 years of experience in
Banking Operations Branch Management Audit Compliance
ATM (Onsite) Management Business Development Financial Analysis
Portfolio Management Client Relationship Management Wealth Management
Presently associated with ICICI Bank Ltd., Sirsa as Branch Manager.
Competent in implementing effective solutions to the customer needs, with an aim to improve customer
contentment and consequently customer loyalty, repeat and referral business.
Executing operations pertaining to managing industrial & retail advances and developing business plans for
the achievement of these goals.
Competent in conducting business valuations and industry analysis aided by good understanding of capital
markets, financial modelling/ forecasting and valuation techniques.
Adept at handling day to day activities in co-ordination with internal / external departments for smooth business
operations.
An effective communicator with excellent written & presentation skills coupled with the ability to relate to people
at any level of business and management with flair for taking fresh challenges and fulfilling them.
CAREER CONTOUR
Since March’ 2010 with ICICI Bank Ltd., Sirsa as Branch Manager
Key Deliverables:
Business Development: Achieving pre-set sales targets by implementing competent business strategies to market.
Analysing latest marketing trends and tracking competitors’ activities and providing valuable inputs for fine tuning
sales & marketing strategies. Generating business from the existing accounts and achieving profitability and sales
growth, identifying prospective business, establishing strategic partnership and alliances.
Branch / Banking Operations: Managing Operations across Liabilities, Retail Assets, Business Banking, Credit
Cards, Online Trading, etc. Handling front-end operations for savings, current, term & fixed deposits, involved in cash
management for branch as well as extending priority-banking services. Reviewing all critical reports, monitoring cash
levels & fraud control, etc. Maintaining reports & MIS. Facilitating in setting up and heading complete branch
operations with key focus on bottom line profitability by ensuring optimal utilization of available resources.
Portfolio Management: Monitoring clients’ portfolio performance, conducting profitability analysis, rendering
sustained advisory services for securing high ROI and increasing retention levels. Analysing the financial capabilities
of HNI clients for providing them apt investment solutions, ensuring that the solutions provided carry the minimum
investment risk. Obtaining new business from high net worth marketplace by establishing strong internal partners.
Client Relationship Management: Managing customer centric operations and ensuring customer satisfaction by
achieving delivery and service quality norms. Identifying improvement areas & implementing measures to maximise
customer satisfaction levels. Implementing high quality services, resulting in customer delight and optimum resource
utilisation for maximum service quality.
Wealth Management: Responsible for investment advisory viz. financial planning & investment management.
Establishing consensus across cross functional lines & divergent levels of risk tolerance with the instinct to quickly
affect change or improvement. Performing hedging, financial modelling, financial analysis to advise high worth & low
income clients.
Significant Highlights:
Long service recognition letter and gift from MD & CEO Ms Chanda Kochhar
Winner of Zonal conclave Goa for Life insurance business for FY 2015.
Winner of Jaipur calling a Zonal head contest on life insurance business.
Winner of Zonal head contest for Life insurance business December 2015
Winner of North Zone for contest “Privilege Rockstar” Nov – Jan 2012 awarded by Mr Kumar Ashish Retail
Business Head North Zone.
Award of Excellence for exemplary performance for Privilege Banking Region Haryana.
Award of Excellence for exemplary performance in ASSETS during FY 2010-2011 Zone Punjab.
The honour of being exemplar privilege banker for spectacular performance in the inspire program November,
2011 by Mr Kumar Ashish Retail Business Head North Zone.
The honour of being exemplar privilege banker for spectacular performance in the inspire program December,
2011 by Mr Kumar Ashish Retail Business Head North Zone.
Certificate of appreciation for exemplary performance in September sprint September 2011.
2. Worked with E-Nxt Financial Ltd (subsidiary of Tata Sons). Patna in Receivable and collection
management
From July’ 09 – March’ 10
Job Responsibilities:
Receivable/Collection Management
To ensure that collection targets are met consistently for the region and roll backward.
Monitoring recovery of DPC, CBC and other additional finance charges.
Percolation & Implementation of Company Policies and monitoring process adherence.
Reviewing delinquent accounts & portfolio to control collection, recovery operations for delinquent customers.
Identifying the exceptions in contract behaviour & taking pro active & timely actions so that the future potential
loses are minimized.
Preparing collection MIS and reporting the same to RBH and analyzing regional collection Tracker.
Identifying high-risk loans & implementing result oriented collection plans to manage delinquency within pre-set
norm
Handled commercial vehicle financing for Indore Region, maintain positive business generation and
ensuring portfolio profitability and provide constant feedback on company’s product and market
intelligence.
From May’ 08 – December’ 08
Key Deliverables:
Handled the Commercial Vehicle financing for Indore region (cover 125 KM radius) - Looked after the network of
all the Commercial Vehicle Dealers so as to ensure maximum share / visibility at all the counters.
Business generation in assigned territory through sales channels such as Dealer DSA partners, DMA and direct.
Generate revenue through cross selling of fee based products and services such as general insurance – motor and
Life Insurance (Magma Loan Suraksha).
Meeting with transporters, captive transport users, and first time buyer and building relationship by briefing them
about products & services and hence getting business.
Maintain positive business generation and ensuring portfolio profitability in the territory assigned provide constant
feedback on company’s product and market intelligence.
Liaison and coordinate with manufacturers and dealers staff in terms of procedures and documentation related to
vehicle finance.
ACADEMIC CREDENTIALS
2008 PGDM in Finance from School of Communication & Management Studies, Cochin.
2005 B.B.A Marketing from Devi Ahilya University Indore
INTERNSHIP EXPERIENCE
Kotak Mahindra Asset Management Company Limited – One of the largest Asset Management Companies in India,
providing full range of mutual funds/schemes to investors. “ July –October 2007”
My internship at Kotak Mutual Fund gave me great insight into mutual funds, while further developing my Salesmanship
qualities and Customer Service skills.
Conducted a study on “Perception Mapping of Mutual Funds among Net worth Individuals (Retail Investors)”
to understand their investment patterns and the features they look in Mutual Fund/scheme.
CERTIFICATIONS
AMFI (Advisor Module), Capital Market (Dealer Module), and Derivative Market (Dealer Module): Financial
Planning, Risks in Fund Investing, Model Portfolio Selection, Concept, Structure & Working of Mutual Funds.
JAIIB (Results awaited): Principles & Practices of Banking, Accounting & Finance for Banks, Legal & Regulatory
Aspects of Banking.
IT Skills: Well versed with PGDCA, C, Oracle financial solution ERP, SIFY Supply chain management ERP.
PERSONAL DOSSIER
Date of Birth : 05th
April’ 1984
Linguistic Abilities : English, Hindi (Read, write & Speak).
Residential Address : Gandhi Nagar, Near Income tax office, Sasaram Bihar 821115