1. RESUME
Rahul R
E-Mail: r.rahul2237@gmail.com
Mobile No: 9966252161
Career Objective:
To seek a challenging position that encourages creativity provides exposure to new technology to achieve
professional and personal growth along with the organization.
Professional Summary:
· Provide online support to Internal and global clients.
· An effective communicator with significant experience working with steering committees and other
project managers.
· Can manage working in 24*7 environments.
Technical Skills:
● Languages : C, C++,linux
● Operating Systems : Windows 2003/2008 Server, Windows XP, Windows7
● Windows Services : ADS, DNS, DHCP.
● System Admin : OS installations, Patching, ADuser
management.
Professional Summary:
POLARIS FINANCIAL TECHNOLOGY LTD, HI-TECH CITY :- 6 MONTHS
· Duration : 3rd May 2013 To December 2013
· Designation : Customer Service Executive
Roles & Responsibilities :-
1. Have been effective in the cross-cultural environment, both effectively communicating
with superiors and peers, while providing leadership in a cross-cultural environment.
2. Attending and Resolving Customer Queries or Issues
3. Mentoring with Team on the floor with respect to the process.
4. Taking initiative to uplift the team and sharing best practices
5. Keeping a track of the Bottom performers and executing Corrective Action Plan and
Performance Improvement Plan whenever required in order to bring up the
Monthly scores
Significant Projects:-
Client Project Role Duration
Optimus Global Services
Ltd Videocon D2H
Customer Service
Executive 6 Months

2. Trainings Undergoing:
· MCITP - Microsoft Certified IT Professional.
Achievements:
● Appreciation award in college for presenting papers on different topics.
● Won prizes in many sports in school.
Extracurricular activities:
● Active participation in organizing various cultural and non-cultural events at my college.
● Captain for college cricket team.
● Participated & Certified in the Entrepreneurship program on 2D Gaming at NIMSME.
Educational Qualifications:
· Bachelor of Technology – INFORMATION TECHNOLOGY , JNTU college from VMR Institute Of
Technology, Hyderabad.
· Intermediate ( M.P.C) from Sri Chaitanya Jr College. Kukatpally.
· SSC from ST.Claret High School, Medchal.
Personal Details:
Name : R.RAHUL
Father’s Name : R.RAMAMURTHY
Date of Birth : 04-04-1990
Gender : Male
Marital Status : Unmarried
Languages known : English, Telugu, Hindi,Tamil.
Address : 4G, AG Towers, Medchal/
Declaration:
I hereby declare that the above-furnished details are true to the best of my knowledge and belief.
Place:
Date:
(Rahul R)