In this digital age, social media is a cost-effective tool to market your business to potential customers.
How can you use the popular social media networks effectively? In this session, you will learn what kinds of engaging, share-worthy content to post to social media, how to get started, and how to use a content calendar to plan your social media posts.
1. BUSINESS MARKETING
HOW CAN YOU USE THE SOCIAL MEDIA NETWORKS EFFECTIVELY?
ENTREPRENEUR EXPRESS
MOVING YOUR BUSINESS FORWARD
PRESENTED BY
2.
3. HELLO!
I AM RACHEL A. ADLER
Rachel A. Adler is a Business Development Manager at
Fairfax County Economic Development Authority &
Executive Director of SMWiFairfax.
In this digital age, social media is a cost-effective tool to
market your business to potential customers.
How can you use the popular social media networks
effectively? In this session, you will learn what kinds of
engaging, share-worthy content to post to social media,
how to get started, and how to use a content calendar to
plan your social media posts.
YOU CAN FIND ME AT:
@RACHELA_ADLER
4. “
Don't post anything online that you wouldn't
want published on the first page of the New
York Times.
5. Online adults aged 18-34 are
most likely follow a brand
via social networking (95%).
Think about your audience and see where they are most likely to follow your brand.
(Source: MarketingSherpa)
6. Social media advertising budgets
have doubled worldwide over the past 2
years—going from $16 billion U.S. in
2014 to $31 billion in 2016
But despite this growing investment in social advertising, 46% of B2B marketers say they’re
unsure whether their channels have generated any revenue for their business.
7. 175 Million People use
Pinterest Every Month
75 BILLION PINS | 85% of Pinterest User are Female | 30% of Social Media User that Use Pinterest
A jump of 50 percent in 12 months indicates something happening on the platform that all companies—small
businesses and behemoth brands alike—can pay attention to
$35 BILLION
Social media ad spending is likely to exceed $35 billion in 2017, representing 16% of all digital ad
spending globally. Experts predict that global social media ad spending will increase by 26.3% in 2017
$450,000 per day
On any given day, Snapchat reaches 41% of all 18 to 34 year-olds in the United States.
A general rule of thumb for Snapchat Sponsored Lenses costs is this: $450,000 per day Sunday
through Thursday, $500,000 for Fridays and Saturdays, and $700,000 plus for holidays or special
events (like the Super Bowl).
8. Why We Use Social Networks
◎Communication
◎Building relationships
◎Reputation management
◎Customer service
◎Information
◎Entertainment
9. “
◎Reid Hoffman, Linkedin co-founder, Author of The
Start-Up of You
You need to think and act like
you’re running a start-up:
your career.
10. How Are You Perceived?
◎Online Reputation
○When is the last time you Googled yourself?
○What do search results say about you?
◎Professional Relationships
○What do your colleagues & managers say about
you?
◎Personal Relationships
◎What do your friends and family say about you?
**Audiences tend to trust people more
than corporations**
11. Creating a Personal Brand
What are Your
Goals?
◎Gain awareness (be visible)
◎Build trust (be consistent)
◎Earn loyalty (be valuable)
3 Steps:
◎Discover who you are
○Your USPs (Unique Selling Points)
○Your passions
○Your skills
◎Create your identity
○Consistency is key
◎Make it visible
12. Facebook
◎Create a Facebook Fan Page (Public Figure
if you are your brand)
◎And Contact information to CTA (Call to
Action)
◎Add Social Media Accounts as Fan page
tabs
◎Create an Instagram & Facebook – if you
have a product.
◎If you are using Facebook – use Facebook
For Business: Facebook Business gives you
the latest news, advertising tips, best
practices and case studies for using Facebook
to meet your business goals.
https://www.facebook.com/business
13. “
57% of social media users ages
16-24 are most active on
Snapchat, 37% on Instagram, 33%
on Facebook Messenger, 31% on
YouTube, 31% on Whatsapp, and
29% on Pinterest and Google+.
Via Smart Insights.
14. HOW TO CREATE A FACEBOOK BUSINESS
PAGE
◎Step 1: Choose a Classification.
○To begin, navigate
to https://www.facebook.com/pages/cr
eate.php. This page will showcase six
different classifications to choose from:
◉Local Business or Place
◉Company, Organization, or Institution
◉Brand or Product
◉Artist, Band, or Public Figure
◉Entertainment
◎Step 2: Complete Basic Information.
○Finish “About” Section
○Upload Profile Picture
○Add Favorites
○Reach more people.
15. HOW TO CREATE A FACEBOOK BUSINESS PAGE
◎Step 3: Understand the Admin
Panel
○In the top navigation, you'll see an option
for "Settings." Click that. Along the left
side, a vertical navigation bar with different
sections should appear. We'll focus on
three core ones now:
◉Page Info: This is where you can add
additional details about your business. This
section will also unveil different fields based
on the classification you chose in Step 1.
Notifications: This section allows you to customize when and how you'd like
to receive Page alerts. Set a frequency that fits your social media marketing
schedule.
Page Roles: Whether or not you'll be the main manager of the
Page, there may be others at your organization who need access to
your Facebook Page. Here, you can invite other colleagues to make
changes to your Pages. Some common use cases here include:
A public relations manager who needs to respond to any delicate questions.
A support representative who can assist those asking technical questions.
A designer tasked with uploading new photo creative to the Page.
◎Step 3: Populate Page with Content
○Plain text status
○Photo with caption
○Link with caption
○Video with caption
○Event page
○Location check-in
16. HOW TO CREATE A FACEBOOK BUSINESS PAGE
◎Step 5: Measure Your
Growth
◎Facebook has embedded in
some decently helpful metrics
for us to take advantage of.
Simply click the "Insights"
option in the top navigation to
see the following:
○Overview: This tab shows a 7-day snapshot of your metrics
such as Page Likes, post reach, and overall engagement.
○Likes: This tab shows your overall fan growth and losses. If
you're employing paid efforts, you'll be able to see the
breakdown of paid versus organic growth.
○Reach: This tab highlights the raw number of people your
Page is reaching every day. If you notice spikes on a specific day,
try cross-checking what you posted that day to see if you can
replicate that reach.
○Visits: This tab indicates where on Facebook your viewers are
coming from. You can see the difference in visits on Facebook
Timelines, your information tab, reviews, and others.
17. A Quick Note About Facebook
◎Companies use Pages, so can individuals
◎Think you’re private? Think again.
○Manage privacy settings
○Be comfortable with what you post
Read more: Being Professionally Personable on Facebook
(Harvard Business Review)
18. What is
Instagram?
Free smartphone app used to
capture and share the world’s
moments
Fast, beautiful & fun way to share
your life with friends through a
series of pictures and videos
19. Why Use Instagram?
Consumer change
Consumer behavior and shift towards visual content
80% of the brain is dedicated to visual processing
Content is King
Instagram allows you to create and publish content easily
Source content
Get influencers and locals (including photographers) to help build your
content bank by introducing your own #hashtag
Republish content (and give credit) to your content creators (when they use
your # or give you approval)
Highly engaged community
20.
21. Taking
People
With You
Instagram is great for
showing a moment or a
snapshot
Great Instagram accounts
take their followers with
them…
On the road
Behind the scenes
Sneak peaks into
new products or
events
Think Instagram is just for
younger consumer
audiences? These B2B
brands can make you think
again.
23. Hashtag = Content Distribution
Use ones relevant to your destination (research in
www.iconosquare.com )
Add popular hashtags to relevant images to grow audience &
engagement
#qotd
#instagood
#photooftheday
Add a unique hashtag to source content and build a community
Communicate your hashtag in your profile
#CalmYourFarm too many hashtags or ones that don’t make
sense will be ignored (especially in the 1st comment)
26. Twitter Shorthand
RT – Retweet
MT – Modified Tweet
# - Hashtag
@ - Tweet directed to specific user
.@ - Tweet directed to specific user that your followers
can see
27. Build Your Profile
160 CHARACTERS
BIO WITH USE # AND @
PROFESSIONAL PICTURE
HANDLE THAT MAKES SENSE
BRANDED HEADER PHOTO
28. Build Your Profile
◎ Header photo (recommended
dimensions are 1500x500 pixels)
◎ Profile photo (recommended
dimensions are 400x400 pixels)
◎ Name
◎ Bio (maximum 160 characters)
◎ Location
◎ Website
◎ Theme color (only editable on
twitter.com)
◎ Birthday
30. Create/Subscribe to Lists
◎Lists are curated groups of Twitter users – create your own
or subscribe to ones created by others
◎Useful for reading tweets, not tweeting to a specific group
31. How to Tweet
◎To post a Tweet via the web:
1.Sign in to your Twitter account.
2.Type your Tweet into the box at the top of your
Home timeline, or click the Tweet button in the top
navigation bar.
3.Make sure your update is fewer than 140
characters. We'll count the characters for you!
Remaining characters show up as a number below the
box.
4.Tip: Read about how to include photos in your
Tweet here, and how to include a video in your Tweet
here.
5.Click the Tweet button to post the Tweet to your
profile.
6.You will immediately see your Tweet in the timeline
on your homepage.
◎Read about posting Tweets via the Twitter for
Android app here, and via the Twitter for iPhone
or iPad app here.
32. What & When to Tweet
What?
Look at trending topics
Mix of professional & personal
Source attribution
When?
Depends on your audience and geographic
location
Live tweet events or TV shows
Participate in Twitter chats
Schedule it!
33. Share a Variety of Content
Read more: How to Balance Your Personal and
Professional Brand on Social Media
34. What is a Hashtag?
Word or phrase beginning
with a # symbol with no
spaces or punctuation: #tbt
#dcjobs #STEM
#entrepreneur
Hashtags group
conversations about topics
making them easier to find,
follow, and join
Extend your own brand and
distribute your content to
certain interests and groups
35. Crafting the Perfect Tweet
◎Use hashtags & links together
◎Don’t hashtag overload (2 = ideal)
◎Tweet longer (120+ characters work best)
◎Clear Call to Action (CTA)
◎Urgency
◎Tweet frequently (1-5 times per day)
◎Use pictures (2x engagement)
Read more: 10 Tips for Crafting the Perfect Tweet
37. Twitter Tools
Publishers
Tweetdeck
Hootsuite
Buffer
Sprout Social
IFTTT (if this then that) – triggered actions, not just for Twitter
Analytics
Twitter Analytics
SocialBro
Twitonomy
Content Discovery
Klout – curates articles based on your interests, allows you to schedule and
improves your social influence
Nuzzel – discover what your friends are reading
39. Complete Your Profile
Professional photo
Descriptive headline
Experience, education,
certifications
Organizations, volunteer
work
Publications (articles,
videos, photography)
40. LinkedIn Profile Checklist
◎Photo: Professional, high quality
◎Headline: Tell people what you’re
excited about now & what you want to do
in the future.
◎Vanity URL: Make yourself easy to find.
◎Summary: A few short paragraphs of
what motivates you, what you’re skilled at,
and what’s next.
◎Experience: Jobs you held and
accomplishments at each. Include photos,
write ups, or videos.
◎Recommendations: Ask managers,
peers, or co-workers to write a
recommendation. This gives authority to
your strengths and skills.
◎Education: List all of your
educational experiences, including
summer programs.
○Courses can show skills & interests
you’re most excited about
◎Volunteer Experience & Causes
◎Skills & Expertise: Add 5+ skills you
want to be endorsed for.
◎Honors & Awards: Don’t be shy to
brag about your accomplishments.
◎Projects: Showcase digital campaigns
or projects.
◎Interests: Add anything else about
yourself; helps with search!
◎Organize sections
41. LinkedIn Publishing
Way for members to contribute
professional insight
Long-form content becomes
part of your profile
Searchable on and off LinkedIn
Added to Pulse section (if
content is relevant)
For more information on how to
get started please see SlideShare.
41
42. Automate Everything – But be HUMAN
You have better things to do than
execute the same repetitive tasks
over and over again. When it
comes to social media marketing,
automation is everything. Here’s a
short list of some of the tasks you
can automate now and no longer
waste your time on:
◎Following people back when they
follow you
◎Retweeting interesting messages
on Twitter
◎Mentioning other users in your
messages
◎Responding to direct messages
◎Automating posts from another
expert’s website
◎Posting to LinkedIn ,Twitter,
or Facebook from another network
44. Why You Need to Build a
Website
◎A website isn’t static; it’s
dynamic
◎Having a website makes you more
findable
◎Not many people have one –
having a website can help you stand
out.
◎You gain some new skills
◎Top Free Personal
Website Builders:
○Self-Made/Self-Hosted
○Tumblr
○Flavors.me
○Weebly
○Wix
○Re.vu
○Enthuse.me
○Designedyou.com
45. Guest Blogging
◎Blogging is one of the best
ways to build your visibility,
credibility, and brand message
online.
◎Recruiters and hiring decision
makers routinely search the
blogosphere when they're
vetting candidates.
◎Do some research before
diving in:
○Look for blogs relevant to your
expertise and/or industry.
○Find out which blogs the recruiters
and hiring decision makers you want
to attract are visiting.
◎Some ideas to find the right
blogs:
○Consult with your professional
network.
○Do a Google search of relevant
key words for your industry/field
and your areas of expertise.
○Use the LinkedIn Groups search
feature to connect with relevant
professional networks.
○Look at the blogrolls
47. Canva.com
Canva makes graphic design
amazingly simple for everyone.
Ready to get creative?
Everyone is designer.
1. Know Your Key Messages
2. Keep It Simple
3. Be Consistent
4. Use Purposeful Hierarchy
5. Consider Text Formatting
48. “Visual content is 40% more
likely to get shared on social
media than other types of
content. 78% of people who
complain about brands on
Twitter expect a response
within an hour. “
-Via DreamGrow.
49. Apps to Find People –
Freelancers
◎PeoplePerHour: PeoplePerHour is a freelance
site for all skills related to web projects, including
software engineers, digital designers, SEO
specialists and marketers. The site features a tool
called WorkStream, which simplifies the business
side of your work by organizing payment,
communication and management, all in one place.
You can browse jobs, get notifications for new
openings to your inbox and send up to 15 proposals
for work for free before signing up for the premium
plan.
◎SimplyHired: SimplyHired offers the largest
variety of freelance jobs of any site on this list. From
construction to concierge work, the site boasts a
bounty of opportunities for anyone seeking extra
work, and it helps freelancers find jobs in over 24
countries. It also isn’t limited to English-language
work, offering 12 different languages in which you
can find jobs.
◎Freelance Writing Gigs: Freelance Writing
Gigs is a job board that is updated daily with fresh
freelance writing and blogging jobs. The offerings
vary from technical writing positions to writing
about recipes, photography and healthcare, making it
a great site for writers interested in testing their
hand at different types of professional writing.
◎LinkedIn Profinder: With over 420 million
members in over 200 countries, LinkedIn is
indisputably the go-to place for learning about all
things job-related. Recently, LinkedIn decided to
begin its foray into the freelance economy by quietly
launching LinkedIn Profinder, which is helping
freelance professionals find their next job. Because
of its enormous amount of user data, LinkedIn is
able to quickly connect freelancers with strong leads
based on their keyword searches and companies
followed. Profinder is a great option for expert
professionals in countless fields
◎ Toptal: Toptal is a freelance network of elite
software engineers and digital designers from over
100 countries around the world. The company’s
screening process weeds out all but the top 3
percent of talent in multiple categories, which means
that once accepted, you’ll join an exclusive
community of experts. Toptal lets you decide if you
want to work hourly, part-time or full time, and you
set your own rates so you’ll never be stuck in a
bidding war. What’s perhaps best for freelancers is
that Toptal also screens clients -- and works with
top companies like AirBnB, IDEO and JP Morgan --
so you’ll always have a steady supply of interesting
projects and clients who appreciate the value of
your work.
50. Apps to Find People - Freelancers
◎Upwork: In 2014, two leading freelance
networks, Elance and oDesk, merged to
form Upwork, which is now the largest network for
freelancers by a long shot. With more than 10
million registered users, four million clients, and
three million jobs posted every year, Upwork
has something to offer for everyone from writers
and architects to legal aides and photographers. You
can sign up for short- or long-term projects, and
elect to work by the hour or be paid per-project.
The site features an easy-to-use chat feature, a time-
tracker and a payment protection plan to make
communication and collaboration with your client a
breeze.
◎99 Designs: 99 Designs is a freelance job site
with a twist. As its name suggests, the platform is
exclusively for designers, and every job comes
members in the form of a contest. Rather than
browse through a catalog of portfolios and résumés,
clients are prompted to crowdsource their
projects, setting a budget and giving instructions,
then letting designers submit work based on the
project brief. At the end of a week, the client
chooses the best design, and that designer gets paid.
This is a great site for designers looking to really test
their talents and shake up their workflow.
◎Thumbtack: Thumbtack is an online service that
matches customers with local professionals.
Currently, Thumbtack lists 1,100 types of services in
categories such as home, wellness, events, and
lessons
◎Freelancer: Hire freelance programmers, web
developers, designers, writers, data entry & more at
a fraction of the cost on the World's Largest
Outsourcing Marketplace.
◎Guru: Guru.com is a freelance marketplace. It
allows companies to find freelance workers for
commissioned work.
◎Shapr: Shapr is a networking app that brings you
a personalized daily dose of inspiring people to meet.
◎PeerHu$tle: Hire local freelancers and find local
freelance jobs. Find local freelancers for all kinds of
jobs, within minutes.
◎Fiverr : is the world's largest freelance services
marketplace for lean entrepreneurs to focus on
growth & create a successful business at affordable
costs.
51. Digital Brand Scorecard
◎Strategically Aligned
◎Believable/Instill Trust
◎Sounds Like a Person not a
brand (This is for personal branding)
◎Distinctive & Visual (Remember
Canva.com is your best friend)
◎Engaged & Responsive
#HugYourHaters
◎ Assessable to be shared
◎ Transparent
◎ Consistent Frequency
◎ Audience Growth in
followers & conversations
◎ Integrated across
platforms
◉Regularly assess your digital presence. Rate each
component (1-5). Add them & divide by 10 for your
score.
53. Align Social Media With Business Goals
◎ Be intentional
◎ Be distinctive
◎ Add value, not noise
◎ Apply best practices
◎ Be visible & visual
◎ Have a consistent voice
◎ Be time, energy &
resource efficient
◎ Monitor, measure, refine
◎Identity
◎Visibility
◎Credibility
54. Final Thoughts
◎Personal branding is a way to:
○Establish credibility
○Grow your network
○Attract opportunities
◎Before you post, ask yourself...
○Is it valuable?
○Does it fit with my personal brand?
○Did I include source attribution?
○Did I add relevant hashtags?
55. Take Away/ Homework
◎Create or update your LinkedIn
profile
○Goal: connect with 30+ people by end of
month
○Post or share an update at least once/week
○Leave and request a recommendation from
colleague/manager
◎If Twitter is right for you…
○Create/update your branded profile
○Have a conversation
○Share news/relevant posts to your audience
56. Join us for SMWiFairfax 2017!
Use discount code 'FAIRFAXEDA'
to get 20% off
Notas do Editor
http://marketingland.com/pinterests-monthly-user-base-hits-150-million-people-50-last-year-194668
The actual number is $35.98 billion if you want to get technical. That represents an increase of almost $13 billion in just two years. Not only that, it means that social media will have maintained consistent growth (of about $6 billion every year) for nearly half a decade. Often these trends rise rapidly for a year or two and plateau. If social media advertising spend continues on this curve, there’s no telling how the industry and tools will evolve.
But that kind of spending must reflect just how expensive the ads themselves are, right? Well, actually…
EVERY DAY
•60 million photos are uploaded
•84.4 million comments are posted
•1.6 billion likes on photos
Source: http://www.slideshare.net/homehelper/visual-creative-thinking-1260733 & http://www.socialmedianews.com.au/social-media-statistics-australia-february-2014/
Twitter is not just for posting about your company or industry – show your true self with a mix of professional and personal tweets.
Who to follow appears on the right side of your timeline
Click through to searchable area
Find friends also available under Settings
Verified account – blue check mark indicates an authentic identity https://support.twitter.com/articles/119135-faqs-about-verified-accounts
Trending topics showcase the most popular conversations happening on Twitter. Using these hashtags or contributing to the topic gives you exposure to a group of people you may otherwise never reach.
The bottom line is this: the more you automate, the more time you have to manage other aspects of your business or create great content for your posts. Simply put, it’s a must do for active business owners.
A word of caution: automation is necessary, but being human is still important. Don't fall into the trap of thinking that because you have your systems and processes automated, you don't have to actually authentically participate or engage with people in real-time anymore. Strive to automate while still keeping things personal.