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You now have to decide what 'image' you want for your brand. Image
means personality. Products, like people, have personalities, and they
can make or break them in the market place.
David Ogilvy
You now have to decide what 'image' you want for your brand. Image
means personality. Products, like people, have personalities, and they
can make or break them in the market place.
David Ogilvy

The prep
You now have to decide what 'image' you want for your brand. Image
means personality. Products, like people, have personalities, and they
can make or break them in the market place.
David Ogilvy

The prep
The plan
You now have to decide what 'image' you want for your brand. Image
means personality. Products, like people, have personalities, and they
can make or break them in the market place.
David Ogilvy

The prep
The plan
The action
Customers
Competitive landscape

Buyer personas (segments)
Picture

Goals

Questions

Title

Needs

Interests

Profile

Wants

Social media

Characteristics

Frustrations

?
Customers
Competitive landscape

Who
What
Where
When
How

Strengths

Weaknesses

Opportunities

Threats
name + logo + ... = identity
Branding
Marketing strategy

Abstract

Apple

Concrete

Google Amazon iPhone mySupermarket
name + logo + ... = identity

Branding
Marketing strategy

1.
2.
3.
4.

Brainstorm with different people
Secure 5 – 10 ideas
Test them
Choose 1, then repeat until satisfied

Remember: Identity represents the value
that you give to your customers.
name + logo + ... = identity

Branding
Marketing strategy

1.
2.
3.
4.

Brainstorm with different people
Secure 5 – 10 ideas
Test them
Choose 1, then repeat until satisfied

Remember: Identity represents the value
that you give to your customers.
Branding
Marketing strategy

•
•
•
•
•
•
•

Mission, vision
Target customers
USP
Product
Price + positioning
Place
Promotion
Branding
Marketing strategy

•
•
•
•
•
•
•

Mission, vision
Target customers
USP
Product
Price + positioning
Place
Promotion
Low
quality

High
quality

Product
Price
Place
Promotion

High
price

Skimming

Premium

People
Processes
Physical evidence

Low
price

Economy

Penetration
Low
quality

High
quality

Product
Price
Place
Promotion

High
price

Skimming

Premium

People
Processes
Physical evidence

Low
price

Economy

Penetration

Product and price are your main tools to differentiate yourself
from other companies.
Producer

Product
Price
Place
Promotion

People
Processes
Physical evidence

Wholesaler

Retailer

Consumer
Producer

Product
Price
Place
Promotion

People
Processes
Physical evidence

Producer

Wholesaler

Retailer

Retailer

Consumer

Consumer
Producer

Product
Price
Place
Promotion

People
Processes
Physical evidence

Producer

Producer

Wholesaler

Retailer

Retailer

Consumer

Consumer

Consumer
Producer

Product
Price
Place
Promotion

People
Processes
Physical evidence

Producer

Producer

Wholesaler

Retailer

Retailer

Consumer

Consumer

Consumer

All distribution methods have advantages and disadvantages,
and can be used in conjunction with each other.
A CAMPAIGN :
Target
customer
segment(s)

Product
Price
Place
Promotion

People
Processes
Physical evidence

Goals + KPIs
A CAMPAIGN :
Target
customer
segment(s)

Product
Price
Place
Promotion

People
Processes
Physical evidence

Goals + KPIs

Advertising

Direct
Marketing

Promotions

Personal selling

PR

Digital
A CAMPAIGN :
Target
customer
segment(s)

Product
Price
Place
Promotion

People
Processes
Physical evidence

Goals + KPIs

Advertising

Direct
Marketing

Promotions

Personal selling

PR

Digital
Integration
Execution
A CAMPAIGN :
Target
customer
segment(s)

Product
Price
Place
Promotion

People
Processes
Physical evidence

Goals + KPIs

Advertising

Direct
Marketing

Promotions

Personal selling

PR

Digital
Integration
Execution
Tracking
A CAMPAIGN :
Target
customer
segment(s)

Product
Price
Place
Promotion

People
Processes
Physical evidence

Goals + KPIs

Advertising

Direct
Marketing

Promotions

Personal selling

PR

Digital
Integration
Execution
Tracking

Each campaign should have different goals and target
segments. They can, however, use the same channels.
The more targeted a campaign, the more effective.
RESOURCES:
Social Media
Management

Product
Price
Place
Promotion

People
Processes
Physical evidence

Bufferapp.com
IFTTT.com

Tracking

Google analytics

Project
Management

Trello.com
Google docs

Design

Adobe suite
The Gimp
Microsoft office suite

Web design and
hosting

Wordpress.org
Godaddy.com

SubReddits for
help

r/marketing
r/entrepreneur
r/askmarketing
RESOURCES:
Social Media
Management

Product
Price
Place
Promotion

People
Processes
Physical evidence

Bufferapp.com
IFTTT.com

Tracking

Google analytics

Project
Management

Trello.com
Google docs

Design

Adobe suite
The Gimp
Microsoft office suite

Web design and
hosting

Wordpress.org
Godaddy.com

SubReddits for
help

r/marketing
r/entrepreneur
r/askmarketing

Plenty of help is available online, and some tools may be better
than others in different situations.
Only for services
Product
Price
Place
Promotion

People
Processes
Physical evidence
Only for services
Product
Price
Place
Promotion

People
Processes
Physical evidence
Only for services
Product
Price
Place
Promotion

People
Processes
Physical evidence
Only for services
Product
Price
Place
Promotion

People
Processes
Physical evidence

People associate meaning to sensory stimuli during an
experience.
You now have to decide what 'image' you want for your brand. Image
means personality. Products, like people, have personalities, and they
can make or break them in the market place.
David Ogilvy

The prep
The plan
The action
You now have to decide what 'image' you want for your brand. Image
means personality. Products, like people, have personalities, and they
can make or break them in the market place.
David Ogilvy

The prep
The plan
The action
You now have to decide what 'image' you want for your brand. Image
means personality. Products, like people, have personalities, and they
can make or break them in the market place.
David Ogilvy

The prep
The plan
The action
You now have to decide what 'image' you want for your brand. Image
means personality. Products, like people, have personalities, and they
can make or break them in the market place.
David Ogilvy

The prep
The plan
The action
uk.linkedin.com/in/romainsestier
twitter.com/RomainSestier
royalmarketing.org
royalmarketing@rhul.ac.uk

You now have to decide what 'image' you want for your brand. Image
means personality. Products, like people, have personalities, and they
can make or break them in the market place.
David Ogilvy

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Big Brand Marketing 18.01.14