RAVI YADAV

New Delhi Area, India India

Restaurant manager at EROS Hotel

Manager with over thirteen years of hospitality experience in hotel food and beverage operation management, customer service and team management. Results-oriented with strong leadership and interpersonal skills; effective organizational, planning and communication skills; exceptional customer service skills; and excellent budget, projection and cost control skills ensuring the highest level of guest satisfaction at all times. Demonstrated ability to work under pressure in a fast-pace hotel environment while exceeding guest and company expectations. Gained experience at EROS under three different International Hospitality brands – Park Royal, Intercontinental (IHG) & Hilton. Developed an...